Banner for Auto Windscreens

Auto Windscreens Reviews 

75,882
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 8,669 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how quick and efficient the booking process is for arranging appointments smoothly. Consumers appreciate the friendly staff who communicate arrival times clearly and perform the repairs seamlessly. People consistently describe the overall service as exceptional, noting that technicians go above and beyond. However, some people mentioned issues with incorrect parts delivered or minor fitting errors during the job. A few other people also felt that scheduling difficulties or delayed follow-up communications caused frustration. Some reviewers were not happy with occasional technical oversights or damaged components left behind.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that technicians are friendly, efficient, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing technicians as polite, professional, and... See more

Booking process

People report positive experiences with the booking process, frequently highlighting how simple and efficient... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising promptness and excellent... See more

Product

Consumers find product quality and installation to be highly inconsistent, reflecting mixed experiences.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Windowscreen repair: Easy to book and appointment within 2 days. Like that u can upload pictures of damage in advance. Waiting room clean, attended to as soon as I arrived. Clear explanation of work... See more

Rated 5 out of 5 stars

From Start to finish an excellent and seamless experience.The Team member who was assigned to our windscreen repair was only a young Guy, but his skill, manner and customer service was truly exception... See more

Rated 5 out of 5 stars

Windscreen fitted quickly & the fitter was genuinely friendly. Only slight moan is the fact it's not a BMW screen so doesn't have the "Connected Drive" printed under the mirror. Thats probably down... See more

Rated 5 out of 5 stars

I arrived at the Milton Keynes premises where the technician was awaiting my arrival. The customer waiting room is large and airy with comfortable seating and a TV to help while away the time w... See more


Company details

  1. Auto Glass Shop
  2. Car Repair and Maintenance
  3. Car Service

Written by the company

Expert Windscreen Repair & Replacement Across the UK. Auto Windscreens is a leading UK specialist in windscreen repair and replacement, trusted by thousands of drivers and insurers nationwide. With over 50 years of experience and a strong reputation for quality and reliability, we’re committed to keeping drivers safe and vehicles road-ready. Our expert technicians provide fast, friendly, and professional service, whether you need a quick chip repair or a full windscreen replacement. We also offer advanced driver assistance system (ADAS) calibration to ensure your vehicle’s safety features continue to function correctly. We’re proud to be rated highly by our customers for our friendly service, nationwide coverage, and commitment to quality. Book online 24/7 or speak to our UK-based customer service team for support. Auto Windscreens, your trusted partner for windscreen care.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

76K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(75,882)

8,708 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Easy to book online. Engineer was on time and very professional.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great company.

Very pleasant and knowledgeable technician. Came on time and was very thorough. Checked the auto wiper function and left the interior of the car clean.

August 7, 2026
Unprompted review
Rated 1 out of 5 stars

Windscreen wasn't there!!

Booked 3 weeks in advance and was given an 8am time slot.
My new windscreen wasn't delivered until 10am and subsequently fitted at 10.30.
I left home at 7am and didn't get back to work until after midday, not very happy.
On a plus side, the windscreen fitter was very good at his job once the windscreen had finally arrived.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, from booking to completion. Conner was respectful & helpful, giving good advice & completing screen replacement as stated.

August 4, 2026
Unprompted review
Rated 3 out of 5 stars

Glass fine but left Rain Sensor hanging.

Install of the window was all good, driver arrived on time and fit the window no problem, 3 stars because the installer removed my dash camera that secured with 3M pad and the rain sensor but didn't reinstall, so I had a dangling dash cam and a non working automatic wipers. I fixed this myself by buying new sensor sticky pad to secure back onto the window. While I may understand the dash cam not being your job to reinstall, the standard BMW rain sensor should of been re-installed?

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Friendly and knowledgeable about the vehicle. Efficient, well organised and ready at scheduled time. There’s a waiting room but the guys told me about a nearby shopping area and cafe so I managed a little retail therapy. Would highly recommend - great experience

July 15, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look