Avast Reviews 

45,866
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 5,796 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the comprehensive security software keeps their personal data and computers completely safe, running smoothly without any unexpected system crashes or major operational issues. People consistently find these digital protection tools very reliable, user-friendly, and simple to navigate during many years of continuous daily use. Some reviewers were not happy with continuous upsells and frequent pop-up messages attempting to sell additional security features. A few other people also felt that managing subscriptions or dealing with unexpected auto-renewal charges created unnecessary frustration for long-term users.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting its dependable security and... See more

User experience

Consumers find user experience to be positive, highlighting that the application is reliable, trustworthy,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the product is excellent, reliable, and performs... See more

Service

Customers report overall satisfaction and appreciation for the dependable service. Reviewers note that the... See more

Subscription

People report negative experiences with subscription, consistently highlighting the frustration of trying to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Please see previous but may I add that as an older person, I find loading the soft ware onto my PCs and phones complicated and even now, I am not sur eit is all correct

Rated 4 out of 5 stars

Overall, this antivirus is excellent. I have been using it since I was a teenager with Windows 98. I remember the first time I got a worm virus, and this antivirus was able to remove it through a pre-... See more

Rated 4 out of 5 stars

I would give 5 Stars if they would bombard me with less comercial for an upgrade( I already have premium ) !! Otherwise I think thay are working good and let me feel save !

Rated 4 out of 5 stars

The updates are comming thorougly making this sofware very secure.Also I'm a software developer and for acceptation and testing purpose Avast always tell me if my package is a virus or not.


Company details

  1. Software Company

Information provided by various external sources

Avast Software (www.avast.com), the global leader in digital security products for consumers and businesses, protects over 400 million people online. Avast offers products under the Avast and AVG brands, that protect people from threats on the internet with one of the most advanced threat detection networks in the world. Avast digital security products for Mobile, PC or Mac are top-ranked and certified by VB100, AV-Comparatives, AV-Test, OPSWAT, ICSA Labs, West Coast Labs and others.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

46K reviews

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No recent history of asking for reviews

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4.3

All reviews

(45,866)

11,081 reviews in the last 12 months

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pop

Rated 5 out of 5 stars

Avast runs smoothly.

I can't think of specific things about Avast, and I think the reason is that Avast works without attention. There are options that pop up occasionally, and the user can participate or not. But other than that, the software works quietly and as intended, without glitches or frequent input.

November 24, 2025
Unprompted review
Rated 3 out of 5 stars

Its like a virus taking over my computer to flood me with ads and notices. Make it stop!

I assume it did what it was designed to do, but it didn't do what I expected it to do. I signed up for what I thought was a complete suite of computer maintenance services --- but everytime I opened up my computer, Avast was trying to upsell me on more and more stuff -- it was like I had bought only an invitation to buy more. Plus, every day brought more and more pop up ads and notices from Avast. It was so annoying that I let my license lapse without renewing, thinking that would finally give me some peace. But no ---- now I am flooded with daily reminders to renew before my computer crashes and burns. I just want to know how to completely rid myself of Avast and its eternal notices and pop-ups.

November 1, 2025
Unprompted review
Rated 4 out of 5 stars

"Loyal user since 2008

"Loyal user since 2008 - still going strong"
Review:
I've been with Avast since 2008, and I'm still a satisfied customer. Currently using Premium Security along with Anti Track, SecureLine VPN, and Cleanup. What keeps me coming back? They don't bombard me with annoying pop-ups trying to push driver updaters or unnecessary add-ons like some other security software does. The protection is solid, the tools actually work, and they respect my choice of what I want installed. After nearly 17 years, that says something. The suite does exactly what I need - keeps my system secure and clean without being intrusive. If you want reliable protection without the constant upselling, Avast delivers.

November 23, 2025
Unprompted review
Rated 3 out of 5 stars

Relentless pop-ups about my security

I get all these pop-ups about how vulnerable my email, name, SS# is. I buy a program thru Avast and it says I can't install it as I already have it. Why do you keep pushing more stuff on me that I don't need?

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

I hate AVAST and no longer want ANY of…

I hate AVAST and no longer want ANY of my subscriptions to renew. I think there are 3 subscriptions. I don't want to receive any emails telling me they are going to renew either! As far as I am concerned, all subscriptions can be cancelled NOW. I HATE all the pop-up messages. I don't care if there is no refund, I just don't want anything to do with avast anymore-no more emails either!

November 19, 2025
Unprompted review
Avast logo

Reply from Avast

Wilma, we understand your frustration and appreciate you sharing your concerns. To ensure we address this properly, we kindly requested you to share your account information so we can follow up and resolve the issue, including canceling your subscriptions and managing email notifications. You can also manage pop-ups and notifications by following the steps here: https://bit.ly/3Ck6s0K. Please check at your convenience and know that we are here to help. Thank you!

- Avast

Rated 5 out of 5 stars

Does Exactly What an Antivirus Should Do and User Friendly.

The Avast antivirus is very user friendly, once in a while they do offer premium services at a very discounted price that come in very handy. Does not constantly pop up, interrupting my work, in comparison to another antivirus, I've used.
The antivirus itself does not cause my laptop which doesn't have very good specs, to lag.
I have used their free version and sometimes for paid version and I can say Avast is really good and that's why I used it for more than 5 years.

Thanks.

November 14, 2025
Unprompted review
Rated 2 out of 5 stars

Too intrusive

Constant interruptions and pop-ups even when no notifications is activated. Drives me nuts

November 13, 2025
Unprompted review
Avast logo

Reply from Avast

Vader,

We're sorry to hear you're having trouble with notifications while in silent mode. We understand how disruptive that can be. Our team released a fix for this issue last week. Please ensure your Avast software is updated to the latest version. If the problem continues after updating, our support team can help. You can reach them directly here: https://bit.ly/3UBrldG. Thank you for your patience.

Rated 2 out of 5 stars

Non-stop pop-ups and notifications

Have been totally satisfied with the app till November update when its window started popping up during other apps and tasks. Even when on silent mode. Closing or minimizing, disabling notifications - does not work, it keeps reappearing after 3-4 minutes. Honestly, feels like it behaves like some virus now.

November 7, 2025
Unprompted review
Avast logo

Reply from Avast

Ivans,

Thanks for taking the time to give us your rating and feedback. It means a lot and helps our team find ways to improve. In the meantime, you can manage your pop-ups by following the directions here: https://bit.ly/4dcWTPD. If you need additional assistance, you can reach out on Facebook at https://bit.ly/4hX7lf3, on X (formerly Twitter) at https://bit.ly/4nawk1l, or through our support website at https://bit.ly/3UBrldG. Thank you.

Rated 3 out of 5 stars

Annoying Pop-ups

Way too invasive. Pop-ups are distracting and relentless. Does not make me want to upgrade rather the opposite. The service it's self; great. The advertising and insistence of fear based warnings goes beyond annoying.

November 8, 2025
Unprompted review
Rated 3 out of 5 stars

Pop up window

I have been using Avast for well over a decade, never had problem. But am about to start looking for a different one as a pop up window with "silent mode is on" every 30 min or so is driving me nuts. Yes, it is on, and I have no intentions to turn it off. Yes, all notifications are off in the settings. That started this week but hellishly annoying.

November 8, 2025
Unprompted review
Rated 1 out of 5 stars

Constant popups to buy more pieces of your product

Your constant, intrusive pop-ups urging the user to add another expensive piece of your pie is exactly the reason I left McAfee for your product.

October 30, 2025
Unprompted review
Avast logo

Reply from Avast

Jean,

We appreciate you sharing your feedback and taking the time to leave a review. If you're finding the pop-ups overwhelming, you can adjust your settings by following the steps outlined here: https://bit.ly/4dcWTPD. Thanks again for helping us make things better.

Rated 3 out of 5 stars

Good tool, but aggressive and unfair pop-up add-ons

I would guess, Avast has a great Antivirus. And a lot of great add-ons... but there is the problem. You do get noticed "Here, this isn't good, you need to act... oh, seems you don't have add-on 100x, well you can get that for cheap as well, as you did with the previous 99, we offer it cheaply now, but don't look at the total, please?"... They should have an easier to see comparision for what they could add and what it would cost, so you take your package and don't get bothered all the time... and feel bad if you add something and then the next add-on appears, which is close to the previous, but not included... -.-u

October 23, 2025
Unprompted review
Avast logo

Reply from Avast

Fey,

Thank you for your feedback and for taking the time to leave a review—it’s incredibly valuable to us. If the pop-ups are too frequent, you can customize your settings by following the instructions here: https://bit.ly/4dcWTPD. We appreciate your support as we work to improve.

Rated 5 out of 5 stars

great free version of antivirus app

great free version of antivirus app, i get pop up windows warning about bad websites before entering them. update driver feature is helpful. articles about scams and computer safety is good.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

POP UPS CONSTANTLY!!!!!!

POP UPS CONSTANTLY!!!!!!
I'll be in the middle of typing a very important document and interrupted by a pop up that I have to close. Every day. I'm done with Avast.

October 17, 2025
Unprompted review
Avast logo

Reply from Avast

Lori,

We apologize for the trouble you've experienced with your Avast software, and we understand the frustration of being interrupted when you least expect it while working on other things on your computer. To adjust your pop-up settings, please visit: https://bit.ly/4dcWTPD. We hope that helps; feel free to reach out to us on on Facebook at https://bit.ly/4hX7lf3, on X (formerly Twitter) at https://bit.ly/4nawk1l, or through our support website at https://bit.ly/3UBrldG if you have any further issues.

Rated 3 out of 5 stars

I canceled this annoying product…

I am not that technologically sophisticated, but I assume a vast did the job I downloaded it to do. But ultimately, I canceled Avast because it was so damn intrusive— there were constant pop-up messages either reporting on what it was allegedly doing, what it thought it ought to do, or how I should upgrade to some other package. It was so annoying I decided it didn’t matter how good it was, I was getting rid of it. And so I did

October 10, 2025
Unprompted review
Avast logo

Reply from Avast

We appreciate you sharing your feedback and taking the time to leave a review. It truly helps us improve. If you're finding the pop-ups overwhelming, you can adjust your settings by following the steps outlined here: https://bit.ly/4dcWTPD. Thanks again for helping us make things better.

Rated 1 out of 5 stars

Deceitful retains your credit…

This company retains your credit information on file for renewing a subscription which is illegal. I did not want the product in the first place, didn't ask for it to be renewed and yet I am being billed repeatedly even though I have repeatedly attempted to request a refund. The refund mechanism on the website is a joke. If there's no customer support only ridiculous links ,continuous loops which lead you nowhere. You cannot speak with a person online when you don't have telephone access. I hate being cheated and I believe this company is not only breaking the law but deceiving customers. The product is not exceptional and the continuous POP UPS drive you crazy. I've had enough of this company and I want my refund.

October 5, 2025
Unprompted review
Avast logo

Reply from Avast

Thank you for sharing your feedback with us, Malcolm. We’re sorry to hear about the challenges you’re facing and want to make things right. We’ve sent a request for more information so we can better understand your situation and provide the support you need. Once we hear back from you, we’ll be ready to assist. Thank you.

Rated 3 out of 5 stars

Some general dislike about Avast.

I don't like that Avast constantly wants to clean the disk. Sometimes it does twice in a day. It warns that it will delete something, but doesn't guarantee that what is cleaned won't affect the performance of the computer or peripherals.
I also dislike it when it says some programs are not being used and can be deleted to speed up the PC, and then it goes to the list of suspended programs that are used, but more rarely. It doesn't make it clear whether "deleted" means "deleted from the computer" or simply removed from the Start menu. In short, for someone like me, who isn't in the computer industry, it's extremely difficult to make some decisions, especially when it comes to cleaning, deleting, or uninstalling programs.
I miss the days when Avast had a phone number in England, with a representative who spoke Portuguese and clearly explained questions.
I also don't know what is meant by confidential documents, because nothing I have that it flags is confidential, and it keeps showing pop-ups to alert me to my "critical" status. It would just be to "push" me into another software. I also miss the days when I could choose which folders to scan or have my computer run a general scan instead of a "smart" scan, which I'm not sure what that means. Worst of all: having a website entirely in English.

October 8, 2025
Unprompted review
Avast logo

Reply from Avast

Anete,

Thank you for your feedback. We appreciate you taking the time to write a review for us.

You are able to adjust the frequency of your Smart Scans; here's how to do so: https://bit.ly/4gxMpfi

It sounds like you're receiving promotional offers from Avast within the software, which we do to provide extra protection related to what you may have already. If you'd like to adjust those settings, here's how to do it: https://bit.ly/4dcWTPD

You can adjust your scan settings too, beyond a smart scan. You can also tell the Avast program what you'd like it to do with files and programs it considers to be unused for speed: https://bit.ly/42A2RG6

Lastly, we do offer our website in other languages. If it does not automatically detect you in your correct location, please scroll to the bottom of an Avast webpage, and on the left side of the footer, there is a rounded menu button that should have a country flag, country name, and language label. Clicking that will bring up a list of all of our country and language offerings.

We hope that helps. If you have any further questions, you can contact us on Facebook at https://bit.ly/4hX7lf3, on X (formerly Twitter) at https://bit.ly/4nawk1l, or via our support website at https://bit.ly/3UBrldG. Thank you.

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