Avira Reviews 

i Made a free trial contract, before automatic renewal I asked on the chat to cancel my free trial, they confirmed by email that it was cancelled , and that i could still use until expiry on 31st January 2026, because today you cannot trust anyone I decided to put my account on zero, today without surprise I received a mail from Avira, saying that they where not able to charge my credit card, because I don't have a paid contract i cannot send them an email to the support, this is ridiculous and sounds zero professional, I will have to lose time with lawyers because if i don't make a case against Avira my bank will not stop the payment request, I have been a client of avira for 15 years with my company in italy and privately, now i wanted to use again for VPN living abroad, but experience was so lousy that will never make a free contract trial with anyone anymore.

Reliable, cost effective, and a free version for those who want basic protection.

I was about to give 5 Stars, but its just a short period of time where I was able experiencing this program and so many questions on so many platforms how I like it makes it 4 Star

I strongly advise against trusting Avira with your most sensitive information. My experience with Avira Password Manager and their support team has been nothing short of a disaster.

Despite having a paid subscription, Avira Support completely failed to deliver the help and service I needed. When over 600 of my passwords disappeared from my vault, I was shocked and in a panic. These weren’t just random logins these were critical accounts that I rely on every day. Instead of prompt, competent support, I was met with long wait times, unhelpful responses, and zero resolution.

Their support team gave me a runaround for weeks without ever fixing the issue or restoring my data. At every step, I felt like I was being pushed aside rather than assisted. I paid for a service that’s supposed to secure and protect my passwords but they did neither. Losing hundreds of passwords and getting no resolution from support is absolutely unacceptable.

If you value your time, your security, and your sanity, do not use Avira Password Manager. A password manager should secure your digital life not erase it and then leave you to deal with the consequences.

Terrible support. Poor reliability. Do not trust them with your data.

======= UPDATE 09/03/2026 ======
Dear Avira Support,

I have to admit I find it rather ironic that you respond to the review. I share the information requested, and yet nothing has changed and I have not received any update since your last response.

From my perspective, the pattern so far has been: you ask for information, I provide it, and then the case simply goes quiet. That is exactly the issue I have been trying to highlight.

If you truly intend to address the problem, I would appreciate an actual update on the status of the issue and what concrete steps are being taken to resolve it.

I look forward to hearing something more substantive this time.

A truly great product. So good, in fact, that the best experience is never having to notice it at all. It runs quietly, doesn’t get in the way, and handles problems before they ever become your problems.

If you’re constantly interacting with your antivirus, something has already gone wrong. With this one, nothing happens — and that’s exactly the point.

Five stars for doing its job so well it’s almost invisible.

great reliable product for a reasonable price, customer service is always quick to respond to requests

I love the amount of notifications! It's nowhere near as many as major brands such as McAfee. The UI is very nice and easy to understand/access. Overall an amazing product! I ONLY use Avira's browser too!

It was okay when i used it but when i thought i had cancelled it and then saw the money go out my bank and requested a refund ive been waiting 1 month already for a refund to no response except customer support is busy so make sure you cancel cause when requesting a refund you will definitely not see that money coming back ever again
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now it good.

Solid product with needed features without the fluff

I think the product is really good but the price is quite expensive per years. For me who doesn't use it much for work, it might be not worth to pay that much for my laptop or phone.

Love Avira, have been using for years and never had any issues, it is easy to use and simple to understand

I love that Avira is free and is not one of those anti-viruses that is secretly a free trial but only reveals that it is a free trial MUCH later. Less popups would be nice though.

avira installs secret files on your computer to ensure once avira free stops working, you are stuck with it and no amount of uninstalling and reinstalling will unblock definition viruses.

Response to Avira's response: I want Avira to update, not to just uninstall. And that is no longer happening. You do not offer help - nor should you - for the free version, but you should also not block the updates after two years of the use of the free version. That's just cheap. Or utter incompetence by your coders, if that is not by design. Which, when I look at your code, to me looks like part of your design, not an error. And I know how to fix that.

Great program to keep you and your PC safe.