Everything was efficiently dealt with and delivery timescale was better than I had expected. The only downside which I guess Bathstop had no control over was the toilet seat was delivered by DPD in da... See more
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Mixed review!! This screen was bought to replace one previously installed, this was the closest match I could find. It wasn’t easy even for a professional bathroom fitter to follow the instructions... See more
First class service from Bathshop321. I was contemplating the purchase of a sink / worktop but needed specific measurements to ensure the unit would fit. I sent an email to Bathshop321 and received... See more
☺️ We are very happy! A complete new bathroom at a very reasonable cost. Everyone at Handforth were so good - helpful, pleasant and a joy to deal with. Particularly Cath and Jill who went to gr... See more
Company details
About Bathshop321
Written by the company
We are The UK's Best Value Bathroom Shop.
We supply thousands of quality well priced, quality bathroom suites every month from market leading brands and help customers to design and choose products for standard bathrooms, wet rooms, compact & small bathrooms, en-suites as well as complete bathroom solutions.
Our Bathroom products come in a variety of styles including modern & contemporary suites, L and P shaped shower baths, corner, whirlpool and double-ended baths. We also have a range of accessories including wetroom & bath panels, concealed cisterns, taps, shower enclosures, vanity units and basins, bathroom heating and furniture.
Established in 2009, our underpinnings stem from over 40 years of experience in supply and manufacturing of stylish and affordable bathroom suites and accessories.
Our dedicated team of bathroom experts are on hand 5 days a week to ensure you buy the right bathroom products for your project; this is reflected in our ‘Rated Excellent’ Trustpilot score.
Just call 0330 053 6040 to speak to one of our friendly and knowledgeable UK team members..
*Subject to Terms and Conditions.
Contact info
Unit E9, Stanley Green Business Park, Countess Avenue, SK8 6QS, Cheadle, Cheshire, United Kingdom
- 0330 053 6040
- customer@bathshop321.com
- www.bathshop321.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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They made my buying experience an…
They made my buying experience an enjoyable one. Our sales guy Mike, went beyond my expectations with the sale and correcting an issue with missing stock. I will definitely shop there again.
Excellent service but not so good when there was a fault
2 Stars -Excellent service. Very quick delivery But, not helpful with a scratched bath panel when we unpacked it and contacted them. Suggested rinsing it or t cut but did say send more photos as the scratch was unclear by sight on the picture. We have sent more and explained it’s clearly a scratch. But heard nothing back yet.
4 stars - re-reviewed
They have responded and a new panel is coming out tomorrow. They said they couldnt see the damage before. But asking us to use t cut isnt great. Would use again as better response in the end.
Further review information- finally on our fourth panel, we have one that is up to standard and not scratched.

Reply from Bathshop321
Item arrived on time
Item arrived on time. Very pleased with the phone service and the items purchased. I purchased over the phone as i had some questions - excellent customer services - definitely use them again.

Reply from Bathshop321
Very helpful and found us some really…
Very helpful and found us some really good bargains. Was half the price of a previous quote for a full bathroom and shower.
Great Company
Service in the showroom was excellent…
Service in the showroom was excellent and product is also excellent.
Knowledgeable staff, great value, great choice
Knowledgeable staff, great choice of products, good value
Good service quick delivery
Helpful advice when choosing the…
Helpful advice when choosing the various items. Very plesed with the quality of the products
Great customer service
It was a welcome change for someone to call you back when they say they will, and to offer the help you need. Great service.
Overall a brilliant service
Overall a brilliant service. We had requested a delayed delivery date of 20th September 2023 to suit a planned holiday. All items were delivered on the agreed date and when examined were in good condition apart from a wall cabinet with finish blemishes on the internal surfaces. Having contacted Customer Services immediately they arranged for a replacement unit (this one was fine) to be delivered on Friday 22nd September 2023 and the defective unit to be collected at the same time.
All in all a very good service and great Customer Support.
Excellent customer service
Excellent customer service.
Lots of choice at the showroom.
Fast, efficient delivery.
Will definitely use Bathshop321 again.
Great Firm
A really helpful team of people to guide me in buying what I needed, and delivery on the day stated and spot on time. A well organized company ,really satisfied purchase. Well done Bathshop 321.
Helpfull and constructive and full of…
Helpfull and constructive and full of good ideas and also very understanding of our requirerments.
Michael and all the staff are…
Michael and all the staff are friendly,professional very helpful,knowledgeable and informative.

Reply from Bathshop321
BATHSHOP321 👍👍👍👍
Very easy to navigate website and after a phone call and a few questions answered I purchased the item was delivered promptly but my customers vanity was slightly the wrong size but called Bathshop321 up and it wasn’t a problem they had it picked up and I was refunded .I was very impressed and will be using them in the future 👍👍

Reply from Bathshop321
5 Star service
Bath shop UK delivered my order on the time given, the driver phoned me to inform he would arrive in 20 mins. which he did.
There was some slight damage with the wash basin, which was replaced without fuss.
Would highly recommend the Bath company for there overall service.

Reply from Bathshop321
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