BMS Technologies LTD Reviews 

1,315
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, highly competitive pricing, and reliable quality across the entire product range. Consumers often mention that the support staff is extremely helpful, providing prompt assistance, friendly communication, and expert guidance whenever needed. However, some people mentioned experiencing frustrating delivery delays and a noticeable lack of proper communication from the courier services. A few reviewers also stated receiving damaged or improperly handled packages that leaked liquid during transit. Additionally, a small number of customers noted service issues and delays when dealing with faulty items.

What people talk about most

Product

People report positive experiences with product, highlighting competitive pricing and impressively fast... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting fast shipping times and well-packaged... See more

Price

Customers consistently note positive experiences with price, highlighting that the products are significantly... See more

Service

Reviewers mention positive feedback about service, frequently highlighting extremely friendly staff, helpful... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, extensive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Price and availability excellent. I’ve not given 5 stars because there was no tracking available and the only way to get assistance was from the trade phone number. Delivery was 5 working days which... See more

Rated 5 out of 5 stars

Renault in Gloucester tried to scam me (twice) by wanting to charge nearly £400 for a battery. I went to Battery Mega Store and bought a far better Bosch that 100% matched the codes from Renault. 2nd... See more

Rated 4 out of 5 stars

Easy to order, planned delivery date was quite soon after ordering. When it was eventually delivered, I found the battery well packed, undamaged and seemed to be well charged. However the company wa... See more

Rated 5 out of 5 stars

Wow, what an I say. Their offer of a quality brand stop start battery was 40% cheaper than their on-line competitors. The order once received was despatched next day and arrived the following day by... See more


Company details

  1. Battery Store

Written by the company

UK-based power company specialising in electrical solutions ranging from batteries for cars, caravans and mobility scooters all the way to industrial off-grid setups including solar panels, lithium-ion batteries and top-end inverter-chargers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(1,315)

170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Leisure Battery Purchase

The delivery was very fast and the goods high quality and much cheaper than Amazon . When l needed to return a couple of items the help l received from David Hanford on the support team was excellent . Highly recommended

July 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent website

Excellent website, easy processing and delivered within timescale. Updated regularly by company and courier to delivery. Thanks

July 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Outstanding!!!

Comprehensive range of batteries with specs for each fully available, sensible prices and excellent delivery times. Product ordered at 9pm on Monday and IN MY HANDS at 12pm midday Wednesday, 39 hours later. Outstanding!! What's not to like. Sorry I can only give 5 stars..... 'cos you deserve more. Many thanks and a pleasure doing business with you.

July 8, 2026
Unprompted review
Rated 1 out of 5 stars

Nightmare delivery

purchased a 12V battery on 29-6-26, received email and text saying delivery will be on 1-7-26, wait in and keep tracking the driver all day but the tracking was off line about 5pm, next morning(2-7-26) got another email and text saying again delivery will be with me today, so I stay in wait for the delivery tracking the driver using the tracking app, again lost tracking about 5pm. On the 3-7-26 morning I received another email and text saying today is the delivery, the battery arrived at about 3:35pm. On the packaging box it says "THIS WAY UP" to indicate which is top and which is bottom, but after I opened up the packing box the battery was upside down inside an air bubble wrapped with liquid(Acid) leaked out on and around the battery, took couple of pictures and sent a email to bmstechnologies.co.uk but no reply. Very unhappy and disappointed about this firm and the delivery company they use. Smoke is coming out on top of my hair.

June 29, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Eddie,

We're very sorry to hear about your experience, that's not the standard we aim for, and we understand your frustration.

We appreciate your feedback and will look into this further.

-BMS Technologies

Rated 5 out of 5 stars

Excellent technical customer service

Had a problem with my Victron Charge controller in my campervan. Emailed BMS support with the details. Within 24 hours, they told me how to fix the problem and also make wiring changes to prevent it happening again. These days it's rare to find customer support that actually knows their products and can give solutions.

June 16, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Tim,

Thank you for the great review! We are pleased to hear the team quickly resolved the issue 😊

-BMS Technologies

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Rated 1 out of 5 stars

I bought a Bosch car battery from this…

I bought a Bosch car battery from this company 18 months ago,I was getting a low battery message on my dashboard.The battery has been tested,it's showing 98% state of charge ( it won't fully charge) and 70% state of health.I asked BMS technologies about the 5 year Bosch warranty which they proudly promote ( the reason I went for the battery) but they bluntly advised after several unanswered messages that the battery was good.
The battery tester does indeed say ' good battery ' but shows replace battery when the health goes below 70% , which it sometimes did ( battery now replaced ) which lit up the low battery message on my car.
The battery clearly has a problem,it's got another 3 and a half years left on what is clearly a non existent or near impossible to claim warranty.
I am contacting Bosch UK and trying to get a resolution from them because this seller is not only completely disinterested in my concerns, they are blunt and rude in correspondence.

June 22, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Steve,

We apologise for the way your previous enquiry was handled. Just to clarify, our earlier reply was intended as a summary of the test results, not as a dismissal of your concerns.

In regards to your battery, based on the information you’ve provided, the battery appears to be okay - but we would be happy to review this further to make sure everything is working as it should be.

Please contact us if you would like us to look into this again for you.

- BMS Technologies

Rated 5 out of 5 stars

Great products at competitive prices…

Great products at competitive prices fast delivery what more could you ask for keep up the good work BMS

June 24, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Andy,

Thank you for leaving such a great review! We really appreciate it 😊

- BMS Technologies

Rated 5 out of 5 stars

This is possibly the 4th time of using…

This is possibly the 4th time of using BMS TECHNOLOGIES, whether going to their warehouse or having a delivery, their customer attention is exemplary from placing the order to the delivery.
Second to none,thankyou again for your service and best wishes to your team of professionals.
10/10 +👏👏👏👏👌👌👍👍

June 24, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Mr Dugmore,

Thank you so much for this fantastic review and for being a returning customer with us! We'll be sure to pass on your kind words to the team 😊 We look forward to welcoming you again soon!

- BMS Technologies

Rated 5 out of 5 stars

Leisure Battery

Excellent and good advice on my purchase!

June 17, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Jeremy,

Thank you for taking the time to leave a review! 😊 We appreciate it

-BMS Technologies

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Rated 5 out of 5 stars

Exemplary customer service, lightning-fast delivery, and top-tier equipment – a well-deserved 5 stars plus!

I had been looking for the right 24V 500W inverter for a long time, and I am incredibly glad that I decided to purchase it from BMS Technologies. The entire transaction was absolutely flawless. I want to highly praise the customer service at this store – it is rare to find such a dedicated, professional, and polite team that genuinely puts the buyer first. The staff happily share their vast technical knowledge and provide expert advice at every stage of the order.Another huge advantage is their logistics. The parcel was dispatched almost immediately after completing the purchase. The shipping was lightning-fast, and the product itself was packed extremely securely, arriving in perfect condition and with zero delays.The inverter itself works brilliantly. It runs incredibly stably under load, operates very quietly, and shows excellent overall performance. It is clear that BMS Technologies offers only proven, high-quality equipment. I am 100% satisfied with this purchase and wholeheartedly recommend this company to anyone looking for reliable power solutions and world-class customer service!
Best Regards
Digital Image Edinburgh

June 17, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Dario,

Thank you for such a kind and detailed review we really appreciate it! We're delighted the inverter is performing well and that the whole experience met your expectations 😁

We'll be sure to share your comments with the team, and we look forward to hearing from you again.

-BMS Technologies

Rated 5 out of 5 stars

Beyond expectation

Another positive experience with BMS Technologies LTD. My replacement battery arrived on the day I expected it - but was found have been damaged in transit. Having travelled the 18 miles from home to BMS Tewkesbury to return said battery, not only was a replacement battery provided without question - but I was refunded the £9 delivery charge to cover my incurred expenses.
Brilliant service and a first rate employee who helped me with my problem. I will continue to recommend BMS Technologies to friends and colleagues.
Gordon Morrison
Malvern
Worcestershire

June 17, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Gordon,

Thank you for taking the time to share this. We are very pleased to hear it was resolved for you!

We'll pass your kind words on to the team, and look forward to seeing you again. 😊

-BMS Technologies

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Rated 5 out of 5 stars

Great service to replace battery under warranty

Last week’s annual service report on the car noted the battery should be replaced. The battery had been bought from BMS 3 years and 10 months ago. The AGM battery had a 5 year warranty. I emailed BMS who promptly sent a claim form. By chance a journey to Exeter would take us past the BMS office. Could I drop in to have the battery tested? “No problem, see you tomorrow” - Kieran. Called in with my original paperwork and David tested the battery in the car and sure enough CCAs were down 50%. Replacement offered, no question. Great service. Will not buy batteries elsewhere.

June 16, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi,

Thank you so much for leaving such a great review! 😊 We will be sure to pass your kind words onto Kieran and David.

-BMS Technologies

Rated 5 out of 5 stars

Extremely helpful over the phone

Extremely helpful over the phone, I required a battery that i wasn't quite sure of and they supplied one at a price i was happy with

June 12, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Martin,

Thank you for taking the time to leave such a kind review! We really appreciate it 😊

-BMS Technologies

Rated 5 out of 5 stars

Excellent service as always I wouldn’t…

Excellent service as always I wouldn’t use anyone else for batteries. I made a mistake ordering online I called them they couldn’t have been more helpful & sorted the problem in minutes. Thanks again Connor😊

June 11, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Terry,

Thank you for the great review – we really appreciate your support! Glad to hear Connor was able to get everything sorted quickly for you. 😊

–BMS Technologies

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