BMS Technologies LTD Reviews 

1,317
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, highly competitive pricing, and reliable quality across the entire product range. Consumers often mention that the support staff is extremely helpful, providing prompt assistance, friendly communication, and expert guidance whenever needed. However, some people mentioned experiencing frustrating delivery delays and a noticeable lack of proper communication from the courier services. A few reviewers also stated receiving damaged or improperly handled packages that leaked liquid during transit. Additionally, a small number of customers noted service issues and delays when dealing with faulty items.

What people talk about most

Product

People report positive experiences with product, highlighting competitive pricing and impressively fast... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting fast shipping times and well-packaged... See more

Price

Customers consistently note positive experiences with price, highlighting that the products are significantly... See more

Service

Reviewers mention positive feedback about service, frequently highlighting extremely friendly staff, helpful... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, extensive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Price and availability excellent. I’ve not given 5 stars because there was no tracking available and the only way to get assistance was from the trade phone number. Delivery was 5 working days which... See more

Rated 5 out of 5 stars

Renault in Gloucester tried to scam me (twice) by wanting to charge nearly £400 for a battery. I went to Battery Mega Store and bought a far better Bosch that 100% matched the codes from Renault. 2nd... See more

Rated 4 out of 5 stars

Easy to order, planned delivery date was quite soon after ordering. When it was eventually delivered, I found the battery well packed, undamaged and seemed to be well charged. However the company wa... See more

Rated 5 out of 5 stars

Wow, what an I say. Their offer of a quality brand stop start battery was 40% cheaper than their on-line competitors. The order once received was despatched next day and arrived the following day by... See more


Company details

  1. Battery Store

Written by the company

UK-based power company specialising in electrical solutions ranging from batteries for cars, caravans and mobility scooters all the way to industrial off-grid setups including solar panels, lithium-ion batteries and top-end inverter-chargers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 64% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(1,317)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely helpful over the phone

Extremely helpful over the phone, I required a battery that i wasn't quite sure of and they supplied one at a price i was happy with

June 12, 2026
Unprompted review
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Reply from BMS Technologies LTD

Hi Martin,

Thank you for taking the time to leave such a kind review! We really appreciate it 😊

-BMS Technologies

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Rated 5 out of 5 stars

Excellent service as always I wouldn’t…

Excellent service as always I wouldn’t use anyone else for batteries. I made a mistake ordering online I called them they couldn’t have been more helpful & sorted the problem in minutes. Thanks again Connor😊

June 11, 2026
Unprompted review
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Reply from BMS Technologies LTD

Hi Terry,

Thank you for the great review – we really appreciate your support! Glad to hear Connor was able to get everything sorted quickly for you. 😊

–BMS Technologies

Rated 5 out of 5 stars

We have been using our BMS trade…

We have been using our BMS trade account now for over 5 years and purchase all of our vehicle batteries for the 250 vehicle fleet. We normally speak with David H who is always so polite and never fails to help in whatever way he can. We would recommend BMS every time for service and price.
1st Call Group Stroud

June 11, 2026
Unprompted review
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Reply from BMS Technologies LTD

Hi Nigel,

Thank you for leaving such a great review – we really appreciate it and are pleased to hear you always receive great service from David!

–BMS Technologies

Rated 5 out of 5 stars

Found a great replacement battery for…

Found a great replacement battery for my car today @ BMS Tewkesbury. The service I received was professional and friendly. I’ll definitely use them again, Kieran who served me was great 👍

June 9, 2026
Unprompted review
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Reply from BMS Technologies LTD

Hi,

Thank you for the fantastic review. We're pleased to hear you found the right battery and received professional, friendly service from Kieran. We'll be sure to pass on your kind words to him.

We appreciate your support and look forward to helping you again in the future.

-BMSTechnologies

Rated 5 out of 5 stars

Very well priced

Very well priced, good clarity on product,great delivery time, can’t fault product, well done

June 4, 2026
Unprompted review
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Reply from BMS Technologies LTD

Hi Martin,

Thank you for the great feedback! We really appreciate it 😁

-BMSTechnologies

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Rated 3 out of 5 stars

Usually great, but not this time

I have used BMS several times to order a car battery and usually their delivery time is second to none and the pricing is good. This time, however, I ordered a battery which was advertised as next day delivery but wasn’t even dispatched until 3 days after the order. Therefore, I’ll be lucky to receive it within a week and I’ve had to cancel my car’s MOT once already. Fingers crossed that it arrives tomorrow.
This delivery was made more frustrating because I emailed and called after day 1 and was told it would definitely be dispatched that day. It has taken 2 more days since that assurance for the battery to be dispatched. I agree with a previous reviewer that the delivery cost is high but the delivery process is far from perfect.
Nevertheless, the pricing of the batteries at BMS remains very competitive, if not the best.

June 3, 2026
Unprompted review
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Reply from BMS Technologies LTD

Hi,

Thank you for your feedback and for being a returning customer. We're sorry that this order didn't meet the standards you've come to expect from us, particularly regarding the dispatch delays.

Your comments have been noted and will be reviewed with the team to help us improve our service and communication going forward.

-BMSTechnologies

Rated 5 out of 5 stars

Perfect

Perfect! Ordered 2 car batteries on 2 separate occasions. Both arrived within 48hrs. Mint! Always doing business with them in the future! TYVM BMS

May 14, 2026
Unprompted review
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Reply from BMS Technologies LTD

Hey,

Thank you for the fantastic review! We're delighted to hear both of your orders arrived quickly and that you've had such a positive experience with us.

We really appreciate your continued support and look forward to helping you again in the future. Thanks for choosing BMS!

-BMSTechnologies

Rated 5 out of 5 stars

Kieron at BMS was really helpful and…

Kieron at BMS was really helpful and made the experience so easy. He even took the old battery I brought in to recycle with their third party service. He also offered great battery care advice! Would recommend.

May 26, 2026
Unprompted review
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Reply from BMS Technologies LTD

Hi Honor,

Thank you for the great review. We're delighted to hear Kieran was able to help and make the process easy for you 😊

-BMSTechnologies


-BMSTechnologies

Rated 5 out of 5 stars

Great customer service and price

Great customer service and price. You can talk to the team when you need to and they will make sure you get what's needed.

May 20, 2026
Unprompted review
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Reply from BMS Technologies LTD

Hi Paul,

Thank you for taking the time to leave feedback! We really appreciate it and are pleased to hear you had a great experience :)

-BMSTechnologies

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Rated 5 out of 5 stars

Great place to get a car battery

Great place to get a car battery, Ive just bought my second battery here and its been a seamless experience both times.

Great customer service, I made a mistake with the delivery postcode but the staff at BMS contacted the couriers and was delivered to the correct address.

Excellent price, way cheaper than the other motor factors, even with my trade card Halfords was 30% more expensive for the same battery. Delivered next day, if you're happy to fit the battery yourself then this is a great option.

The only downside is that if you get a faulty battery or want to make a warrenty claim, the returns process is awkward, but for the price difference its worth the risk.

May 14, 2026
Unprompted review
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Reply from BMS Technologies LTD

Hi Ade,

Thanks for your continued custom and for taking the time to leave a review. We're glad to hear both purchases have gone smoothly and that our team could help get the delivery issue sorted quickly.

We appreciate your feedback on the warranty process too. It's something we're always looking to improve and have recently implemented a new system.

Thanks again for choosing BMS, and we hope to see you again in the future.

-BMSTechnologies

Rated 2 out of 5 stars

Let down by poor courier and incorrectly prepared battery

Very poor communication regarding delivery - which was delayed by 4 days due to their courier DX. The battery was eventually delivered but without transit plugs in and the courier stored it and delivered it on its side so the acid leaked out. A replacement was sent out with plugs this time however the courier did not deliver it on the day the tracking said but the day after (which meant I had to cancel an appointment while I waited). When it arrived the next day it was again on its side despite clear markings stressing that it had to remain upright. Luckily it had transit plugs this time so hopefully it will be OK to use. BMS charge a lot for delivery so they should ensure that they use a trustworthy company. It took just over a week to actually receive a battery after paying a premium for delivery.
Apart from that the battery price was low and the replacement handled without fuss.

May 15, 2026
Unprompted review
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Reply from BMS Technologies LTD

Hi Christopher,

Thank you for your feedback. We're sorry to hear about the delivery delays and condition of the battery. This is not the standard of service we aim to provide, and we understand the frustration and inconvenience caused.

Your feedback regarding the courier has been noted and will be reviewed internally.

-BMSTechnologies

Rated 5 out of 5 stars

Excellent service battery ordered…

Excellent service battery ordered delivery scheduled next day and also cheapest on the internet what a could find then also found a discount code to go on top of that so saved £280 on the battery

May 15, 2026
Unprompted review
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Reply from BMS Technologies LTD

Hi Anthony,

We are glad you had a great experience shopping with us! Thank you for leaving such a nice review 😊

-BMSTechnologies

Rated 5 out of 5 stars

Outstanding!

Competitive prices, really helpful staff and prompt delivery. What else could you ask for?

May 13, 2026
Unprompted review
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Reply from BMS Technologies LTD

Hi Steve,

Thank you so much for the review! We really appreciate it

-BMSTechnologies

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Rated 5 out of 5 stars

Excellent Service

Great products at the best prices. Backed by excellent customer service. Recommended.

May 11, 2026
Unprompted review
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Reply from BMS Technologies LTD

Hi Sam,

Thank you for leaving such a kind review 😊 We look forward to hearing from you again!

-BMSTechnologies

Rated 4 out of 5 stars

Good company but the delivery company let them down

Very happy with my order from BMS Technologies. Good price and good communication. However not so happy with the delivery company (DX). Waited in during and beyond the 2 hour slot they had given me. Could see that the courier was in the vicinity - but then nothing. No delivery, and no communication until the next day when I was given another slot. Thankfully they delivered that time.
Very happy with BMS Technologies - not so much with DX.

May 6, 2026
Unprompted review
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Reply from BMS Technologies LTD

Hi,

Thank you for taking the time to leave a review, we really appreciate it 😊

-BMSTechnologies

Rated 5 out of 5 stars

Top service and delivery

Top service and delivery.
Best price with delivery too.
Very happy.

May 8, 2026
Unprompted review
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Reply from BMS Technologies LTD

Hi Robert,

Thank you for leaving a review! We really appreciate it.

-BMSTechnologies

Rated 4 out of 5 stars

Good service

I was let down by 3 other suppliers for a heavy duty tractor battery. Having then discovered BMS they delivered promptly, with good communication - and at a better price.

May 6, 2026
Unprompted review
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Reply from BMS Technologies LTD

Hi,

Thank you for the review! We appreciate it 😊

-BMSTechnologies

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Rated 5 out of 5 stars

William a very honest representative

Spoke with a customer service agent, William, who was extremely knowledgeable, friendly and a pleasure to deal with. Gave some fantastic advice and assured me that the delivery would happen the next day.
Overall my experience has been outstanding and the price point is unbelievably good for a quality product. Would highly recommend BMS Technologies LTD.

May 6, 2026
Unprompted review
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Reply from BMS Technologies LTD

Hi Wes,

Thank you for the great review! We’re delighted to hear William provided a great service and advice.

We really appreciate your recommendation and support😊

-BMSTechnologies

Rated 5 out of 5 stars

Very good price

Very good price, easy to use website, very easy to use click and collect

May 5, 2026
Unprompted review
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Reply from BMS Technologies LTD

Hi Jonathan,

Thank you for taking the time to leave a great review! 😊

-BMSTechnologies

Rated 3 out of 5 stars

Ordering the battery was easy online but....

Ordering the battery was easy online. Getting it delivered was difficult and frustrating. I waited at home on the day delivery was expected, but no delivery so waste of a day.

Phoned BMS and told I needed to speak to accounts. So spoke to accounts girl and she investigated and said it was still there. Although the delivery address was correct the Service was marked as "Collection". Obviously nobody at BMS queried this contradiction. So I asked that it was despatched that day. Waited at home next day (next day delivery) but no delivery - another day wasted.

Phoned again next day but girl I spoke to wasn't available and I was promised a callback. No call received.

Phoned next working day and asked for sales. Spoke to a man there who looked into the problem and told me the battery would be delivered tomorrow. And it was delivered the next day. At last!!!

April 7, 2026
Unprompted review
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Reply from BMS Technologies LTD

Hi Keith,

Thanks for your review.

We’re really sorry for the delivery issues and the inconvenience caused — that’s not the experience we want for our customers. We appreciate you highlighting this, and we’ll take your feedback on board to improve things going forward.

Glad it was resolved in the end, and thanks again for your patience.

– BMSTechnologies

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