Begg Shoes Reviews 

886
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and express genuine delight at receiving thoughtful handwritten notes tucked inside their packages. Many shoppers note that the online store is very easy to navigate, offering a fantastic selection of comfortable and high quality footwear. Some reviewers were not happy with occasional delivery hiccups, such as parcels being temporarily returned due to address errors or receiving somewhat damaged packaging. Despite these minor concerns, consumers remain deeply impressed by the attentive staff and overall service, confirming they intend to shop here again.

What people talk about most

Product

Reviewers mention positive feedback about product quality and comfort, noting that shoes arrive in pristine... See more

Delivery service

Customers report widespread satisfaction with the speedy delivery service, noting that orders frequently... See more

Service

Clients share positive opinions on service, consistently highlighting the friendly, efficient, and attentive... See more

Order

Reviewers highlight positive aspects of the order process, describing it as simple and easy to complete... See more

Staff

People report positive experiences with staff, highlighting their friendly, efficient, and knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was after a pair of Sketchers Sandals which no-one else had in stock. After a general search Begg shoes did have them in stock, From order to delivery everything was simple quick - so pleased I am... See more

Rated 5 out of 5 stars

Bought a pair of cream Tamaris Raynor sandle from Beggs size 6.Unfortunately the number of my house wasn’t on my address so the PO returned the parcel. I phoned up the service line & a very helpful pe... See more

Rated 5 out of 5 stars

This was my first time shopping with Begg shoes, although on this occasion the item I chose wasn’t suitable, I must say that I would have no hesitation buying from this company again. Excellent servi... See more

Rated 5 out of 5 stars

Excellent! I ordered my shoes late in the evening, selected 1st class delivery for a small fee and got my shoes in less than 48h. The shoes were just as described and what was really wonderful was to... See more


Company details

  1. Shoe Store
  2. Handbags Shop

Written by the company

Begg Shoes has been selling high quality, great value footwear for all the family since 1866. We are one of the oldest running multi-channel footwear retailer in the UK and pride ourselves on offering great product and first class customer service. Over nearly 155 years the business has evolved from a UK based shoe manufacturer to a shoe retailer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

886 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(886)

184 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Unfortunately I ordered the wrong size

Unfortunately I ordered the wrong size, but so easy to return as Begg Shoes had included a return label. Shoes arrived very quickly! Sadly they didn't have the size I wanted but I have found them on another site but not in sale😢

July 17, 2026
Unprompted review
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Rated 5 out of 5 stars

I am delighted with the sandals I…

I am delighted with the sandals I received today. The delivery was spot on and I was kept up to date with the delivery times. Of course the most important reason I gave 5 stars is that they are supremely comfortable.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Found exactly what I was looking for

Have been looking to replace my favourite Gabor Raynor sandals and Begg shoes stocked my size and in Ieather which weren’t even available on the Gabor site. So pleased. The online process and email communication excellent. The handwritten note with the delivery was a lovely touch. Thank you. I will use the website again.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

And the trophy goes to.....

Genuine review .
Second pair of sandals arrived today from Begg Shoes as a result of having found the ones I wanted; what a delight it is to be a customer of this fine company. Easy ordering, delivery with recognisable brand and packaging 👍🏻.
Politeness, efficiency, well wrapped purchases with accompanying , handwritten notes - a praiseworthy example of how this business is highly customer-focussed. I wish all retailers would take note and follow their ethos.
Well done to all and be proud of yourselves🏆🥇 👏🏻.

July 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Easy to order quality products

I find their website is easy to use and ordering is straightforward. I bought a pair of Remonte leather trainers which were despatched speedily with good communication. I liked their shop in Perth when I lived there so am happy that I can order online now I am on the south coast. They stock quality products from well known brands.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Always a good choice of shoes and sizes

Great customer service at Begg shoes and always a very quick delivery time. Really pleased with the sandals I purchased. Begg shoes always ensure good communication with regards to order status. Everything is beautifully packed too. Thank you.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Bought a pair of cream Tamaris Raynor…

Bought a pair of cream Tamaris Raynor sandle from Beggs size 6.Unfortunately the number of my house wasn’t on my address so the PO returned the parcel. I phoned up the service line & a very helpful person said it was no problem & that Beggs will send them back straight away as soon as Beggs receive them back.I have now received them successfully & are thrilled with the comfort & style of the sandle .

July 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Great company

Ordered my shoes from Begg, never used this company before but I will be from now on. Delivery updates and had my shoes 3 days later-perfect

July 5, 2026
Unprompted review
Rated 5 out of 5 stars

Literally a life saver

Literally a life saver. I’m having radiotherapy at the moment and having trouble getting my shoes on and off so many times a day. Sketchers slip ins were the obvious solution. I ordered on line via Amazon.
The shoes arrived ahead of time which was great. I wasn’t expecting a hand written thank you note though that was such a lovely touch. Obviously the owners have old fashion values I will happily highly recommend.

July 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service from this company

Great service from this company. Shoes swiftly arrived and I was v impressed with the careful wrapping of my shoes and in a sturdy box. Sandals were Rieker and there was no need to break them in as they are so comfi. I recommend Beggs and Amazon. Will purchase again. Thank you.

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Ordered from Begg for the first time after searching for a certain brand of sandals.
How efficient and respectful I found the whole experience which included super-fast delivery to Kent, great packaging , exacting paperwork and great product.
How other companies should take example of this shop and its wholesome, professional ethos. Thank you and all strength going forward🏆.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Recommended

Online order
Very quick delivery all the way to Essex from Scotland.
Lovely personal note in package.
Shoes were exactly what I wanted.
Thank you.

June 29, 2026
Unprompted review
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Rated 5 out of 5 stars

I was after a pair of Sketchers Sandals…

I was after a pair of Sketchers Sandals which no-one else had in stock. After a general search Begg shoes did have them in stock, From order to delivery everything was simple quick - so pleased I am making them my go to shoe shop. When sandals arrived I had a hand written note thanking me for my order - nice touch much appreciated.

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent range of shoes in a variety of styles and sizes. Competitively priced. Bought a pair of ecco sandals and casual shoes by mail order. Excellent service, communication and efficient, speedy, free delivery.

June 27, 2026
Unprompted review

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