Begg Shoes Reviews 

889
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that their online orders arrive promptly and in pristine condition. Consumers are also genuinely impressed by the wide selection of quality footwear available and the smooth ordering process. Many people warmly appreciate the wonderful personal touches, such as custom handwritten thank-you notes included inside the packages. However, some customers also noted minor issues related to delivery logistics, incorrect address details, or product returns. A few reviewers experienced occasional minor hiccups involving damaged packaging or requiring specific size adjustments during their shopping journey.

What people talk about most

Product

People report positive experiences with product, highlighting the great selection and excellent quality of... See more

Delivery service

Consumers find delivery service to be consistently positive, highlighting remarkably fast shipping times and... See more

Service

Customers consistently note positive experiences with service, highlighting friendly and efficient staff both... See more

Order

Reviewers mention positive feedback about order processes, highlighting easy online ordering and competitive... See more

Staff

Customers had positive experiences with staff, consistently highlighting their friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was after a pair of Sketchers Sandals which no-one else had in stock. After a general search Begg shoes did have them in stock, From order to delivery everything was simple quick - so pleased I am... See more

Rated 5 out of 5 stars

Bought a pair of cream Tamaris Raynor sandle from Beggs size 6.Unfortunately the number of my house wasn’t on my address so the PO returned the parcel. I phoned up the service line & a very helpful pe... See more

Rated 5 out of 5 stars

Begg's website has a really good range of footwear. I ordered a pair of boots and a pair of trainers. Both arrived promptly via Royal Mail to Northern Ireland. I returned the trainers - all the neces... See more

Rated 5 out of 5 stars

Great choice of sandals from lots of brands, ease of ordering and very speedy despatch and delivery. Personal note included from the despatching store makes a difference. I've ordered previously fr... See more


Company details

  1. Shoe Store
  2. Handbags Shop

Written by the company

Begg Shoes has been selling high quality, great value footwear for all the family since 1866. We are one of the oldest running multi-channel footwear retailer in the UK and pride ourselves on offering great product and first class customer service. Over nearly 155 years the business has evolved from a UK based shoe manufacturer to a shoe retailer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

889 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(889)

187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was after a pair of Sketchers Sandals…

I was after a pair of Sketchers Sandals which no-one else had in stock. After a general search Begg shoes did have them in stock, From order to delivery everything was simple quick - so pleased I am making them my go to shoe shop. When sandals arrived I had a hand written note thanking me for my order - nice touch much appreciated.

June 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent experience

Excellent range of shoes in a variety of styles and sizes. Competitively priced. Bought a pair of ecco sandals and casual shoes by mail order. Excellent service, communication and efficient, speedy, free delivery.

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great service at this shoe shop

I was welcomed as I entered the shop. The young woman assistant saw what I was looking for. I explained my problem feet and she went to a lot of trouble finding me different sizes and bearing with me while I went for an appointment nearby then returned half an hour later.
I am impressed with the 60 day returns policy, too.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient and friendly

Very efficient and friendly. I had never heard of them so called to make sure they were legit before ordering the beige vivo barefoots sold out everywhere else.
Quick delivery plus label included if I needed to return ( I didnt) Even included a little handwritten note saying thank you for shopping with them.

June 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service …

Always get a great service from Shoes at 105 Elgin. The manager Cheryl and her staff are extremely helpful there and at the other premises in Elgin.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Was trying to replace my favorite Hoff trainers and came across them on the Begg Shoes website - ordered on 22 June and received in Cork, Ireland this morning (25th) perfectly packaged with a little thank you note - delighted! Will be recommending this company

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

First class.

Ordered 2 pairs of shoes on Friday morning, received them Monday lunchtime first class service. Have used them previously would not order from anywhere else,excellent choice of top brands.

June 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Great choice of sandals!

Great choice of sandals from lots of brands, ease of ordering and very speedy despatch and delivery.
Personal note included from the despatching store makes a difference.
I've ordered previously from Begg Shoes and always had a great shopping experience.
Thank you, lovin' my Remonte sandals (again!)

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Comfortable, high quality, H fitting Clarks Shoes, well priced.

Having a need for an H fitting shoe is a problem. The Clarks Cotrell Edge shoe is a perfect fit for me, and Begg Shoes was the only store that had my size, colour, and style when I searched.
The price was competitive, and the waterproof packing and prompt service was excellent. These shoes are very comfortable. I will be ordering a second pair now. Thank you very much.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect all around

Amazing customer service & shoes arrived in immaculate condition. Ordered shoes online & it couldn’t be more simple! The personalised, handwritten note that came in the shoebox was such a perfect touch. Huge thank you for your amazing service, will be ordering from you again!

June 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Competitive pricing and great service

I ordered some Skechers online for my husband - first time ordering from Begg shoes. Competitive pricing, free delivery, and they offered half sizes which I needed and some other retailers didn't stock. I didn't have to wait long for the delivery and there was even a personal note in the order thanking us for supporting an independent business. Would definitely use again

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great options for orthotics

Emma at the Perth store was incredibly helpful and patient. I managed to find two pairs of sandals (one had to be posted out to me) that could take my orthotics and a pair of trainers. Emma took time to understand my feet issues and brought out an array of footwear for me to try. The pair that arrived by post, arrived quickly and fit really well. Fabulous service.

June 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Top Class shoe seller

Top Class shoe seller. Hard to find service better! Super fast delivery and shoes arrived in pristine condition. Feel happy that I can support such a quality family business. Thank you.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Teva Ladies Sandals

Really easy to order on line, order came super quick and I’m so pleased with my Teva Tirra Sport Sandals. Nice to order from an independent family business.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

I needed a pair of hiking shoes….

I needed a pair of hiking shoes and saw something in the window. When I asked to try them on in my size Kali went to look and brought out 5 boxes. The shoe I asked for they didn’t have in my size in that colour but they had other types. I bought a pair that fit better than the one I was looking at. They feel great. Thank you.

June 1, 2026
Unprompted review

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