Great advice and help from the staff at Bensons at Pontprennau. Brilliant delivery crew. Friendly and so helpful. Bed is exactly what we needed. It does, however, still smell of pond water, apparently... See more
Location
Switch locationUnit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL North Pentwyn, Cardiff, GB
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See what reviewers are saying
Once again it was time to get a new mattress for one of our other bedrooms so straight to Benson’s as we would not dream if looking anywhere else. As usual we were greeted with smiling faces which to... See more
Company replied
Our experience from Jo the bed adviser was second to none. The knowledge she had about mattresses was outstanding. We were feeling very well educated from Jo and confident that she advised the correc... See more
Company replied
The shop was very clean & felt very relaxed, the shop assistant was very helpful & friendly (Paul) & didn’t rush us into anything, Paul even Offered us a cup of tea. They had some beautiful sofas ther... See more
Company replied
Company details
About Bensons For Beds - Cardiff Gate
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL, North Pentwyn, Cardiff, United Kingdom
- 2920541950
4.8
Excellent
478 reviews
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Great team at Cardiff Gate Branch
The team were very professional and patient even when i was being indecisive on the colour hhhh. They were also very informative and helpful .
December 29, 2024
Manager at Cardiff took it upon herself…
Manager at Cardiff took it upon herself to source a replacement wardrobe door from the manufacturer for us after head office said we couldn't get one
And then kept updating us to keep us informed
December 19, 2024
Really helpful and not at all pushy
Really helpful and not at all pushy. An excellent shopping experience.
December 6, 2024
Fantastic help from the shop floor…
Fantastic help from the shop floor staff and excellent follow up after the visit when we placed our order.
November 19, 2024
Amazing experience in store
Amazing experience in store. The assistant (Laura) was very attentive, gave me time and space to take decisions.
November 21, 2024
Excellent service very helpful
November 9, 2024
Very satisfied
Very satisfied, even though we went few minutes to close the showroom, manager Jose helped us to choose right beds.
November 8, 2024
Liz was amazing very helpful and put us…
Liz was amazing very helpful and put us on a special diagnostic bed that helped us find what was best for us. Great service from order to delivery
October 31, 2024
Unprompted review
I was greated when entered the store…
I was greated when entered the store and then given enough time to browse of my accord.
Any queries I had were answered fully and my purchase was handled efficiently and courteously.
November 4, 2024
Staff very efficient easy to deal with
Staff very efficient easy to deal with, making the process very simple
October 30, 2024
Very polite and helpful staff
Very polite and helpful staff, there was no pressure from them they allowed us to ponder around the store before to look around
October 29, 2024
Pleased with my mattress purchase at Bensons.
The staff were very helpful and knowledgeable about the wide range of beds and mattresses on display in this store. I was not rushed but encouraged to take time to try out the out the various types of mattress available.
October 22, 2024
Excellent customer service
Very pleasant and easy experience... no pressure to buy. The gentleman that we dealt with was extremely helpful - very easy process. Definitely recommend.
October 14, 2024
Great selection of beds and great…
Great selection of beds and great staff. Highly recommend.
October 1, 2024
We visited the Bensons in Cardiff Gate…
We visited the Bensons in Cardiff Gate retail park. The sales person was helpful without being pushy and great range of mattresses. We ordered on th website in the end but easy to order from.Good experience all round.
September 24, 2024
Excellent customer service
Customer service was very good. The staff were friendly and helpful.
September 20, 2024
Excellent customer service and a very…
Excellent customer service and a very well presented store.
September 21, 2024
friendly advisor
advisor was lovely left us to shop and find what we wanted and then dealt with the sale professionally 1 slight error as she put extra firm through when I wanted firm but was rectified efficiently the following morning by ringing the shop
September 18, 2024
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