We received an early call to alert us to the delivery team arriving. They introduced themselves, checked out the route to the bedroom, then picked up our old mattress, as arranged. Our new mattress a... See more
Company replied
Location
Switch locationUnit 10b St Andrews Quay Retail Park, HU3 4SA Hull, North Humberside, GB
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See what reviewers are saying
A very pleasant welcome on arrival and then ample time to peruse items we were interested in with no pushy sales talk. On both occasions we received attention when needed and clear information about o... See more
Company replied
Mike was excellent from start to finish in the St Andrews Quay store in Hull. He wasn't a pushy salesman just very knowledgeable and offered help when we asked for it. He helped us to decide which was... See more
Company replied
Delivery and old matress removal not as described but charged £60 and £49 for the "service". Old matress was not wrapped for removal just thrown in the back of the van. All protective material not rem... See more
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Company details
About Bensons For Beds - Hull678
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 10b St Andrews Quay Retail Park, HU3 4SA, Hull, North Humberside, United Kingdom
- 1482219147
4.9
Excellent
625 reviews
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Great experience from start to finish
Great experience from start to finish. Received amazing service throughout.
January 28, 2026
Reply from Bensons For Beds - Hull678
Thanks so much for your 5 star review! Wonderful to know you received amazing service every step of the way.
Until next time, take care,
Megan at Customer Care!
Brilliant staff very helpful .
Staff was extremely helpful plus delivery drivers very polite and friendly and professional.
February 19, 2026
Reply from Bensons For Beds - Hull678
Really appreciate your feedback Pamela! Delighted that both the in‑store team and delivery drivers gave you such helpful and professional service.
Megan at Customer Care⭐
First class experience.
This is another review for this company.
Quality from start to finish.
Professional and polite at all levels.
From purchase to delivery and installation. First class.
Highly recommended.
February 21, 2026
Reply from Bensons For Beds - Hull678
We appreciate you sharing your experience. We're happy to hear that our quality and professionalism shone through every step, from your purchase to the installation. Thank you for the high recommendation!
Stewart - Team Bensons
Excellent service.
The whole experience from viewing the wardrobes and bed to ordering, delivery and installation was seamless and on time.Even though there was a broken part on one of the wardrobes this was dealt with promptly and will be replaced by the installation team when it arrives. Throughout the whole experience we were kept informed by Bensons.
Dave and Gary who installed the wardrobes and Karl and Andy who dealt with the bed were all very professional in their job.
Must not forget Tom who dealt with the wardrobes and Steve who dealt with the bed, both from the Hull shop,whose advice and knowledge was very good.
February 20, 2026
Reply from Bensons For Beds - Hull678
We appreciate you sharing your experience. We're happy to hear that the ordering, delivery, and installation process was seamless and on time. It's great to know that our team promptly addressed the broken part and that our staff were professional and helpful.
Stewart - Team Bensons
Good price quick and easy purchase
February 17, 2026
Reply from Bensons For Beds - Hull678
We're happy to hear that the purchase was quick, easy, and affordable. We appreciate your positive feedback and your time.
Stewart - Team Bensons
Reply from Bensons For Beds - Hull678
We are happy to hear that our assistance was helpful to you. Thank you for your positive review – Lauryn at Customer Care 💜
Great experience from start to finish
February 14, 2026
Reply from Bensons For Beds - Hull678
We're happy you had such a great experience! Thank you for sharing your positive feedback with our team; we appreciate it. - Lauryn at Customer Care.
Wardrobes and drawers are exceptional
Wardrobes and drawers that we had fitted exceeded our expectations, can not praise the young lady in the hull branch highly enough for her recommendations
February 12, 2026
Reply from Bensons For Beds - Hull678
We're happy to hear that you are delighted with the fitted wardrobes and drawers. We appreciate your kind words regarding the recommendations you received in the Hull branch.
Stewart - Bensons Team
Benson for beds
Would highly recommend Benson staff are very informative helpful and friendly without been pushy
January 24, 2026
Unprompted review
Reply from Bensons For Beds - Hull678
We appreciate your recommendation! We're happy to hear our staff were informative, helpful, and friendly without being pushy. Thanks for your positive feedback.
- Jessica at Team Bensons
Top notch
Our visit to Bensons for Beds was top notch. The young salesman looked after us very well, he was very knowledgable and very patient whilst we decided which mattress was best for us
February 6, 2026
Reply from Bensons For Beds - Hull678
We're delighted to hear that your visit was top-notch! It's great to know the salesman's knowledge and patience helped you decide on the best mattress for you.
Reply from Bensons For Beds - Hull678
We are happy to hear that you had a positive experience with our great service and communication. Thank you for your feedback!
New mattress
Excellent guidance from the sales staff to find the best mattress for my needs.
The delivery and installation went smoothly and the delivery team were very helpful
February 5, 2026
Reply from Bensons For Beds - Hull678
We're so glad to hear that our sales staff provided excellent guidance in helping you find the best mattress. We appreciate your positive feedback regarding the smooth delivery and installation.
Ordered and delivered on time
February 6, 2026
Reply from Bensons For Beds - Hull678
We're happy to hear that your order was delivered on time. We appreciate your feedback and your time.
Good experience from ordering to…
Good experience from ordering to delivery with no complaints whatsoever. Store staff and delivery men could not have been more helpful.
February 6, 2026
Reply from Bensons For Beds - Hull678
We appreciate your positive feedback! We're glad to hear that you had a good experience from ordering to delivery and that our staff were helpful. Thanks for your support!
Reply from Bensons For Beds - Hull678
We appreciate your positive feedback.
Staff were attentive and very helpful
Staff were attentive and very helpful. Sat and discussed different options. We are very pleased with our choice. Also delivery is reasonably prompt.
January 30, 2026
Reply from Bensons For Beds - Hull678
We're so glad to hear that our staff was attentive and helpful while discussing options with you. We are very pleased that you're happy with your choice and the prompt delivery,
- Megan at Customer Care💜
Bed is gorgeous
Bed is gorgeous, installers were great as was the lady we dealt with in store👍
January 31, 2026
Reply from Bensons For Beds - Hull678
We appreciate you taking the time to share your positive experience with our bed and installers; we're so happy you love it!
Thanks for choosing us—we’re grateful!
Megan at Customer Care
friendly sales staff
friendly sales staff, knowledgeable, was kept informed all the way through about when delivery would be and rang before delivery as to the exact time it would be delivered
January 2, 2026
Reply from Bensons For Beds - Hull678
We're happy to hear that you found our sales staff friendly and knowledgeable! We appreciate you noting that you were kept informed about your delivery.
No pressure sales
No pressure sales, it was more like good help in deciding which mattress we needed.
Everything explained to us about the differences in type and materials even pillows! We felt confident that we made the right decision thanks to Tom at the Hull shop.
January 27, 2026
Reply from Bensons For Beds - Hull678
We're happy to hear that you received helpful assistance in choosing your mattress without any sales pressure. It's great to know that the explanation of mattress types, materials, and pillows gave you confidence in your decision. Thank you for your positive feedback.
Great service in store down to the delivery
Great service in store down to the delivery. The gents even removed their shoes to take upstairs without been asked. Very happy
January 25, 2026
Reply from Bensons For Beds - Hull678
We appreciate you sharing your feedback! We're happy to hear that you received great service in our store and with delivery. It's great our team went above and beyond!
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