RugBuddy Reviews 

161
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the heating products, explaining that they effectively warm up cold rooms and bring wonderful comfort during chilly winter evenings for both people and pets. Consumers frequently praise the overall high product quality, reliable gentle heat, and straightforward installation process, successfully making freezing spaces exceptionally cozy without extremely high energy bills. However, some customers also noted minor design or setup details to keep in mind, such as having to cut a cable hole in the underlay, noticing a crinkling sound when walking, or desiring a more neutral cover color.

What people talk about most

Product

Users describe positive interactions with product, finding it to be an efficient and comfortable way to warm... See more

Quality

People report positive experiences with quality, finding the product to be an excellent and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I now have two RugBuddys , and I honestly love them. One is in my living room and the other is in my daughter’s bedroom, and they’ve made such a difference. The warmth feels just like underfloor heati... See more

Company replied

Rated 5 out of 5 stars

Good customer service and quick delivery. Works well in our static caravan and makes the living area a more pleasant place to be on cold nights. Not sure if it will make much difference to heating bil... See more

Company replied

Rated 5 out of 5 stars

Absolutely awesome product. Does exactly what it says it does! Also worth getting the underlay which is high quality in itself too. William is great and I highly recommend getting in touch with him if... See more

Company replied

Rated 5 out of 5 stars

Arrived quicker than expected and was relatively easy to set up. Bit of faffing cutting a hole in the underlay for the cable but other than that it was easy. Amazingly effective at heating the room bu... See more

Company replied


Company details

  1. Heating Equipment Supplier
  2. Furniture Store
  3. Boiler and Heating Service
  4. Rug Store

Written by the company

A RugBuddy is like an electric blanket, designed to be placed under a rug to bring warmth exactly where you need it – under your feet. We are sole suppliers of RugBuddy under-rug heaters and FootBuddy heated foot mats. The products are CE Marked and comply with all relevant safety standards. The company has a high trust rating and was established in 2013 in the UK & EU. We operate a no-quibble 30 Days returns policy for your peace of mind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

161 reviews

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4.8

All reviews

(161)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Rising energy costs & solutions

At a time with rising costs I found 2 RugBuddys useful in providing ambient heat. It meant I could turn the room stat on my central heating down while still ensuring I had a cosy home. Thank you RugBuddy

December 7, 2022
Unprompted review
Rated 5 out of 5 stars

We liked the products and experience so much, we went back for more...

I bought two of these a little over a year ago – one for my office and one for my wife's. I wanted to do away with the noisy (and increasingly expensive) fan heater and she always had cold feet and would put the heat on. Yeah – £££££.
They were really helpful with a number of questions we had and ordering was no-nonsense, with products arriving quicker than I had anticipated.
I know this wasn't a one-off, as we ordered another for our living room this year and we haven't had our gas fire on once, yet, despite a couple of weeks consistently below zero.
Great people, great products, great experience.

October 11, 2022
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Reply from RugBuddy

That's wonderful - so pleased you're getting the most from your RugBuddies. Thanks for the kind words, too.

Rated 5 out of 5 stars

We love our Rug Buddy

We love our Rug Buddy and told all our friends about this wonderful product.
We bought this for our static caravan and it’s made a massive difference in this really cold weather plus our dog loves it.
Easy to order and delivery was quick, I can’t fault the service.

November 19, 2022
Unprompted review
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Reply from RugBuddy

That's great to hear. I should compile a list of interesting places RugBuddies get used. Thanks for writing the review - much appreciated.

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Rated 5 out of 5 stars

Just great to have warm feet

I’m a happy customer of the large version Rug Buddy which fits perfectly -hidden- under my living room rug with a cable sneaking out of a corner to the nearest socket. Keeps our feet perfectly warm. It’s comfortable, and as another source of heat, I’m very pleased with this purchase, what a terrific product. My floor area is no longer cold. Thank you.

November 30, 2022
Unprompted review
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Reply from RugBuddy

Thank you so much for your kind words. I'm pleased the RugBuddy is doing a good job for you.

Rated 5 out of 5 stars

Brilliant company, brilliant product!

Brilliant company, brilliant product! William gave me some honest advice before I took the plunge and purchased the Rug Buddy for my home office.
It takes the chill off the air around me and keeps my body warmer, without drying the air out like central heating and at a fraction of the cost.

December 12, 2022
Unprompted review
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Reply from RugBuddy

Thanks for the kind words. Your description how a RugBuddy works is spot on!

Rated 5 out of 5 stars

Second rug buddy we have bought and 1st…

Second rug buddy we have bought and 1st for my Mum and we love them! Service is excellent with any questions answered and the difference in warmth in our house is major!

October 25, 2022
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Reply from RugBuddy

Thanks for sharing this. It's great to know you're a fan!

Rated 5 out of 5 stars

Excellent product

Excellent product. Soft warm heat around legs

November 1, 2022
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Reply from RugBuddy

Thank you for taking the time to leave the review. It's always useful to get customers' feedback.

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Rated 5 out of 5 stars

made our chilly living room cosy

made our chilly living room warm and cosy.
Since the carpet is lukewarm, I can sit on it for hours without getting burnt.
love it

November 15, 2022
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Reply from RugBuddy

That's great! Glad you're enjoying the RugBuddy. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Love Rugbuddy!

William is a really lovely helpful person. Product is great and is loved by kids and dogs alike. Plus it's enabled us to reduce our thermostat.

November 21, 2022
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Reply from RugBuddy

Thanks for the kind words - much appreciated. Very pleased your RugBuddy is doing a good job for you.

Rated 5 out of 5 stars

More comfortable lounge

I've had the rug buddy in my lounge for a couple of weeks now. Ordering and delivery was straightforward. I use it in the evening, it takes about 15 minutes for the heat to come through, but the room is much more comfortable, cold draughts gone, just all over warm without turning up the central heating.

October 6, 2022
Unprompted review
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Reply from RugBuddy

Thank you Linda. I'm glad the RugBuddy is doing a good job for you.

Rated 5 out of 5 stars

200% oh wow

200% oh wow. I have wood floors & high ceilings & open plan living with a very long hall connecting all rooms with no radiators. Due to energy price hikes in winter, our family stood no chance. I bought rugbuddy to cover the entirety of one large room ( took 2 RB's) & not only is it better than advertised, better than expected & so professional with attention to detail. This is proper old school integrity, quality & value. Quick, easy & efficient. Any questions you have am happy to answer. It heats immediately, so toasty warm, underlay available & recommended with order. I even bought a footbuddy for under a desk so now studying is going to be a delightful dream. Our family dog ( large lab) who curls up on sofa with an electric blanket will provide us with more space on sofa as he will stay on the floor now. I have covered our entire home apart from kitchen & bathroom. We are in a heatwave but instead of being anxious of bills now I am confident we will stay warm.

July 30, 2022
Unprompted review
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Reply from RugBuddy

Thanks so much for the kind words - much appreciated. Very happy that the RugBuddies are doing a good job for you and that you are now trying a FootBuddy. RugBuddy and FootBuddy share the same technology so I'm sure you will be pleased with it.

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Rated 5 out of 5 stars

Really happy with the product

Really happy with the product, I’ve put one in the conservatory and it makes such a difference to have warm feet, the after service is also great as I changed my initial rug for a bigger one and there was no problem exchanging it , we have also purchased another one for the living room , and a combination of the rug buddy and smart plug makes a big difference 👍.

April 26, 2022
Unprompted review
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Reply from RugBuddy

That's great! Thanks so much for writing the review and I'm pleased the 2x RugBuddies are doing a good job for you.

Rated 5 out of 5 stars

Footbuddy 50 x150 Heated floor mat.

Purchased for using in my caravan. The low wattage a real plus, as was running from an invertor whilst off grid. Ideal overnight and far happier and safer than a gas fire on. Which was only other method of heating in van.

March 21, 2022
Unprompted review
Rated 4 out of 5 stars

Great purchase - makes toes toasty & takes the edge off the cold

Very happy with my RugBuddy purchase. Moved into a new house with open plan ground floor and open stairs - lovely in the summer, freezing cold in winter and very hard to heat! The RubBuddy has made it possible for me to work from home without spending fortune on additional heating or shivering in multiple layers! It keeps my feet and legs warm while I work, and takes the edge off the cold more generally without overheating the room. It doesn't exactly heat the room - hence four rather than five stars...

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

RugBuddy is your buddy

Hello,
Following a back injury, I was forced to spend much of my time on the floor. The RugBuddy transformed this cold experience by providing warmth where I needed it, assisting my recovery. Now, I simply enjoy having warm feet and sitting in greater comfort. It is one of the very best investments in my health and my sense of well-being that I have ever made. It is a truly wonderful product.

February 10, 2022
Unprompted review
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Rated 5 out of 5 stars

It does what it says

It does what it says - heats my wife's feet and keeps her happy.

January 12, 2022
Unprompted review
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Reply from RugBuddy

That's great to hear. Thanks for the comment!

Rated 5 out of 5 stars

I am delighted with RugBuddy

I am delighted with RugBuddy. It transformed my child's playroom into a warm cozy place. Ground floor gets really cold in winter in our new house and just having heating on in the room does not help much. My child likes playing on the carpet in the playroom a lot and I was searching for solutions to make floor warmer. I am so pleased I found RugBuddy, and pleased that they offered a size large enough to cover entire centre area of the room under the carpet. We love sitting on the floor/carpet now as it feels so pleasantly warm even on a really cold day, and we use playroom a lot more often now than we used to. We all love RugBuddy and would highly recommend it!

January 10, 2022
Unprompted review
Rated 5 out of 5 stars

Was a little sceptical

Was a little sceptical, but really surprised what a difference the RugBuddy has made to our conservatory, our conservatory is now several degrees warmer on the cold winter days. Glad I went ahead with the purchase.

January 8, 2022
Unprompted review
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Reply from RugBuddy

Thanks Kevin. Pleased to hear the RugBuddies are doing a good job for you.

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