Mr. Husaifa much polite guy.. i have talked to him many times regarding new server purchase, domain renewal etc, each time discussing with him he is humble and responded in good manner.. His response... See more
Company replied
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Review summary
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Dear Harshita, I would like to sincerely thank you for your excellent support and guidance regarding the issue I was facing with the refund and surrender of my VPS Hosting plan. I am ve... See more
Company replied
I had issue with BigRock regarding the selected plan. I spoke to Akshay Chandra from the sales team he understood my issue and was able to resolve the same and explained me what I need to do as a next... See more
Company replied
I by mistake updated my website at back end and messed up the website, Big Rock team patiently guided me and supported me the get my website fixed. Being a non-developer it was great help. Special tha... See more
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Company details
Written by the company
India's #1 Domain Registration & Web hosting company offers a plethora of specialized web services including domain registration, domain search and domain hosting. Register domain names at cheapest prices backed by 24x7 support. Call on 1-800-200-7625 ...
Contact info
Old Nagardas Road, 400047, Mumbai, United States
- www.bigrock.in
4.7
Excellent
827 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Nagabhushana help me to resolve my…
Nagabhushana help me to resolve my issue in one interactions. Thank you
August 15, 2026
Unprompted review
Reply from BigRock
Hi Bhagwat,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
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⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Excellent Support from BigRock – Aishwarya S
I received very helpful and professional support from the BigRock team regarding a security issue with my WordPress website. The support team carefully checked the issue, scanned the hosting account, identified the malicious files, placed them in quarantine, and provided clear guidance on the security steps I should take.
I particularly appreciate their patience, prompt responses, and willingness to check the server-side security concerns in detail. The support team also confirmed that no suspicious cron jobs were found and guided me regarding password changes and checking plugins and themes.
Thank you to the BigRock support team for your assistance and guidance.
Aishwarya S
August 15, 2026
Unprompted review
Reply from BigRock
Hi Shailesh,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Aishwarya S
Aishwarya S, your support, talent, and dedication are truly impressive. The way you handle your work with sincerity, positivity, and confidence is really admirable. Your hard work and talent make you stand out from the crowd. Keep doing such amazing work and continue achieving new heights. Excellent
August 14, 2026
Unprompted review
Reply from BigRock
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Good and quick response tanks you…
Good and quick response tanks you Aishwarya S
August 15, 2026
Unprompted review
Reply from BigRock
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
5/5 Customer service
It was amazing, chaya was super accommodating and efficient. Thanks again for the quick help Chaya. 5/5
August 14, 2026
Unprompted review
Reply from BigRock
Hi Anirudh,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
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good knowledgeable skill
August 14, 2026
Unprompted review
Reply from BigRock
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
very efficient support received
very efficient support received, thanks
August 14, 2026
Unprompted review
Reply from BigRock
Hi Hemang,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Had a great experience working with Pranav Gupta
Had a great experience working with Pranav Gupta. He is naturally customer-oriented, always willing to assist, and focused on resolving problems effectively. Highly appreciate his support.
August 14, 2026
Unprompted review
Reply from BigRock
Hi Nikhil,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
It was great support from customer care
August 14, 2026
Unprompted review
Reply from BigRock
Hi Sakthi,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
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Rizwan was very proactive and offered…
Rizwan was very proactive and offered us the benefit of discount.
August 14, 2026
Unprompted review
Reply from BigRock
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Atharva J fixed issue
Atharva J helped me with server blocking script issue. He was very quick to sort this out. Great support provided
August 14, 2026
Unprompted review
Reply from BigRock
Hi Prateeksha,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Gr8 experience with Saranggh while…
Gr8 experience with Saranggh while purchasing bigrock services/ products
August 14, 2026
Unprompted review
Reply from BigRock
Hi Kedar,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Munish khan connected me from…
Munish khan connected me from bigrock....and he explained me everything whatever queries i've had.
August 14, 2026
Unprompted review
Reply from BigRock
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
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Siddesh has solved my problem very…
Siddesh has solved my problem very easily n nicely .
August 14, 2026
Unprompted review
Reply from BigRock
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Siddish good experience
August 14, 2026
Unprompted review
Reply from BigRock
Hi Jaideep,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Overall Great
Domain management is great.
Sales process is smooth with Rahila being super helpful!
August 14, 2026
Unprompted review
Reply from BigRock
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Reply from BigRock
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
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Reply from BigRock
Hi Venkat,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
GOOD SUPPORT
@Siddish, he is very talented and have good communication skills. Thanks for your support.
August 14, 2026
Unprompted review
Reply from BigRock
Hi Bharti,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Reply from BigRock
Hi Bhavin,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
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