Only complaint is how long it takes Chat to get down to brass tacks with a problem, what with the (too) many multiple choice options, e.g., “Did this answer your concern”. That said, it seems that B... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
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I have had one issue after another in getting this domain and website going. It took four support calls but I finally was connected to Andy. He was terrific. Very helpful and his communication skil... See more
Company replied
Bluehost has recognized how important "help" is. They still provide a live, real -person for the difficult and cryptic world of websites, connections, setup, etc. Hey, I'm not against AI, but a live... See more
Company replied
Excellent customer service! I was purchasing a domain as a new customer on the website and had trouble processing, possibly due to me using the wrong browser, so I called support. Brian was excellent... See more
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Company details
- #37 of 68 best companies in Web Hosting Company
- #17 of 27 best companies in DNS Provider
- #21 of 43 best companies in e-Commerce Solution Provider
- #116 of 349 best companies in Software Company
- #12 of 21 best companies in Website Designer
Written by the company
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Contact info
5335 Gate Pkwy, 32256, Jacksonville, FL, United States
- 888-401-4678
- reputation@newfold.com
- www.bluehost.com
4.5
Excellent
31K reviews
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thousif
The agent Thousif Mahamed was very…
The agent Thousif Mahamed was very helpful and polite throughout the whole exchange, and he took my simple query seriously. I believe the support to be excellent.
March 29, 2023
Unprompted review
Reply from Bluehost
Hi Elizabeth,
Thank you for the awesome review!
Marissa
Customer Advocate at Bluehost
Thousif was able to resolve my issue…
Thousif was able to resolve my issue instantly. He is knowledgable and very quick to help!
October 22, 2022
Unprompted review
Reply from Bluehost
Hi Jared,
Thank you for the great review!
Marissa
Customer Advocate at Bluehost
Bluehost attention
I got attended in Bluehost by Thousif Mahamed, who gave me a great attention. The questions I aksed him were pretty complicated, and by the end of the review, they were all solved.
I don't have any complaints about the attention received, and I hope everyone from Bluehost that attends me in the future can give me this same high level of attention.
October 19, 2022
Unprompted review
Reply from Bluehost
Hi Alejandro,
Thank you for being apart of the Bluehost community!
Marissa
Customer Advocate at Bluehost
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