Rebecca at Boots Hearing Centre in Chesterfield, has been absolutely amazing. She had taken such great care & attention looking after my 90 year old Mum. Excellent customer service. She took extra tim... See more
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Laura was friendly, reassuring and professional throughout the assessment. She took time to explain everything thoroughly, and to ensure I understood everything before moving forward. She went through... See more
I have been seeing Rashni Thanki for just over a year at Boots Hearing Department in Leicester. She dispensed a pair of Phonak hearing aids that I am now using. She has advised me on how I can can get... See more
Firstly your hearing expert Jon . He had a very relaxed attitude and he was very professional and as I am now 85 years young, he was patient , explained everything until he was happy I understood ev... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
21 Trinity Square, LL30 2RH, Llandudno, United Kingdom
- 0345 270 1600
- info@bootshearingcare.co.uk
- www.bootshearingcare.com
4.7
Excellent
17K reviews
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Tim was excellent
Tim was excellent. Clear and knowledgeable and explained every perfectly. First class care.
June 18, 2026
The audiologist was very polite and…
The audiologist was very polite and communicated very well. I was not rushed or felt under pressure at all.
Being in a shopping centre with good parking facilities meant the store was easily accessible.
June 24, 2026
Everything explained fully and great…
Everything explained fully and great customer care.
June 25, 2026
Very professional and explained in good…
Very professional and explained in good detail what to expect from new hearing aids.
June 24, 2026
The staff that dealt with me through my whole experince
The staff that dealt with me through my whole experience were professional, had a customer first approach, honest and very helpfull.
June 16, 2026
The lady was very polite and made me…
The lady was very polite and made me feel comfortable and at ease 😌 very helpful
June 25, 2026
Wonderful staff and very experienced…
Wonderful staff and very experienced audiologists. The whole experience was very enlightening and very necessary. The hearing aids were were well explained and they have opened up my life.
June 25, 2026
My experiences were so good mainly because of the wonderful staff.…
My experiences were so good mainly because of the wonderful lady who helped! She was kind, patient and easy to communicate with.
June 23, 2026
Professional and knowledgeable service for hearing aids
My mother of 90 required hearing aids and the service at Boots, Newport Isle of Wight was absolutely brilliant. The practitioner, Melissa Kelly was professional, compassionate and extremely knowledgeable with all aspects of the process and we are very happy with the products and the difference it has made to my mother's daily life.
April 11, 2026
The difference was remarkable.
The specialists who assessed and guided me were friendly and professional. The whole experience was pleasant and relaxed.
June 24, 2026
Amazing services🌟🌟🌟🌟🌟
Gordon has been seeing Roshin Thankin at Boots hearing services Leicester for over a year now. She originally helped him to get the right hearing aids to suit his needs, we had a few on going appointments because he was struggling with them due to his own needs but Roshin was amazing every time we seen her helping Gordon to adjust to life with the hearing aids. A year later he is doing really well. Having just had his yearly review and all is going well. Roshin is always very helpful, friendly and definitely goes above and beyond making Gordon feel very comfortable during his appointment. Always there at the end of an email, phone if we need any help or advice 🌟🌟🌟🌟🌟
June 26, 2026
Unprompted review
Boots hearing test
Excellant service full hearing test not pushed into having a hearing aid. Everything explained fully even about cheap hearing aids online where they don’t test your hearing. Expert advice no long waiting list like NHS . Monthly payments. Comfortable hearing aid . Thank you Boots Cyfartha retail park Merthyr Tydfil.
June 24, 2026
Giovanni gave such great service
Giovanni gave such great service, fully explained every element and although I also went to see two other companies I returned to Boots because of the service from Giovanni…such a top guy!
June 26, 2026
Unprompted review
Friendly
Friendly , helpful , everything explained , wasn’t pressure into anything , made sure I was happy with hearing aids .
Would definitely recommend
June 24, 2026
The audiologist was perfect - gave confidence
The audiologist was perfect, listened to challenges being had, problems with current solution and made the right recommendation and personalised the service accordingly.
June 24, 2026
Clear and quick
Really clear written and oral information. Helpful explanations of the issues and options. Quick response and assessment.
June 21, 2026
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