Excellant service full hearing test not pushed into having a hearing aid. Everything explained fully even about cheap hearing aids online where they don’t test your hearing. Expert advice no long wait... See more
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Review summary
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Rebecca at Boots Hearing Centre in Chesterfield, has been absolutely amazing. She had taken such great care & attention looking after my 90 year old Mum. Excellent customer service. She took extra tim... See more
Laura was friendly, reassuring and professional throughout the assessment. She took time to explain everything thoroughly, and to ensure I understood everything before moving forward. She went through... See more
Boots hearing in Rugby Warwickshire opens at 9 am and yesterday one of my hearing aids packed up. I rang up to see when Gemma their audiologist could see me and was advised not for ten days. Knowing... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
21 Trinity Square, LL30 2RH, Llandudno, United Kingdom
- 0345 270 1600
- info@bootshearingcare.co.uk
- www.bootshearingcare.com
4.6
Excellent
17K reviews
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You are in safe hands at Boots Hearing Centre
The Audiologist was very caring and helpful listening to my concerns and putting me at ease during the comprehensive testing of my hearing.
The advising me of the hearing aids available for my situation.
Overall a good experience for something I was worried about
June 16, 2026
Good service but poor first impression
Lee Barrington was brilliant, very knowledgeable and enthusiastic. The only reason I didn’t give five stars was the girl who I spoke to when arriving first time didn’t book me in so I had to wait 15 minutes past the appointment time. I mentioned this to her the second time and she just shrugged and giggled. Not good for first impressions at all. However, the brilliance of Lee convinced me to stay with you.
June 23, 2026
Excellent initial consultation with…
Excellent initial consultation with clear understanding of my specific needs.
Various product options suggested for me to consider without confusion.
My choice of product had to be ordered in but was quickly available and fitted to suit my availability.
June 16, 2026
From the moment I sat down to the…
From the moment I sat down to the moment I left I felt welcomed and comfortable, gave me all the information I needed and explained everything properly with no confusions.
June 23, 2026
I wouldn’t go anywhere else!
This is my second pair of Phonak hearing aids from Boots. I’ve gone with Boots again because I have found that their service has been consistently excellent. I have been looked after by several Audiologists in that time and they have all been courteous, knowledgeable and genuine. Nafisah is my current specialist and she has been first-class taking whatever time has been necessary to get my new HAs working perfectly.
June 25, 2026
Unprompted review
Fantastic experience
I would like to thank Paula at the Martlesham store for her care and attention to detail regarding my fathers hearing test. He has been to other places, but this was the first time that a properly detailed check that pinpointed his severe hearing problems has been done. Paula was excellent in every respect, both knowledgable and friendly, very customer oriented. Although we did not purchase today, we will definately be back in the near future.
June 25, 2026
Unprompted review
Everything was explained in a clear and…
Everything was explained in a clear and concise way.
June 18, 2026
I booked in for a hearing test at my…
I booked in for a hearing test at my local Boots Hearingcare in Knutsford.
Charlotte was the HAA who looked after me.
The hearing assessment was thorough, the outcomes and what they meant for my health and wellbeing fully explained.
Based upon my full assessment data it was matched to the correct hearing aid appliance that would benefit me the most.
I had the opportunity to actually try these hearing aids out, the instant difference it made to my hearing was startling.
My full hearing assessment was provided to me by email alongside the hearing aid product information.
I would recommend Boots Hearingcare without reservation.
Plus it was totally FREE.
June 24, 2026
Unprompted review
First class service
Although in the end I decided the aids I tried were not for me, the service from Lauren was second to none.
She went out of her way to get them to work for me and when I decided to return the aids, she was just as helpful.
I would recommend anyone to put there ears in Lauren's hands
June 19, 2026
Unprompted review
Great experience from start to finish
Great experience from start to finish, I genuinely didn’t think my hearing had deteriorated so much.my audiologist was charming and knowledgeable and reassuring throughout the process. I’m flabbergasted at the results. I can now hear so many different sounds that I’d missed. I can now navigate a busy restaurant and have a proper conversation with my wife. Brilliant, life changing, I should have done it years ago!
June 4, 2026
Unprompted review
Excellent service from booking to…
Excellent service from booking to fitting my hearing aids no pressure sell just expert advice and choice
June 13, 2026
Roshni Thanki is brilliant
Roshni Thanki is brilliant. She explains everything so well and heips with any problems I have. I would recommend her to anyone needing hearing aids.
June 23, 2026
Unprompted review
Excellent staff!
Excellent staff!
High quality equipment handled by skilled professionals. I was assessed by Saba, and treated by Rahul, both of whom were skilled, kind, empathic professionals. Thoroughly recommended!
Thank you.
June 21, 2026
Unprompted review
First class attention from Chris
Initial concern about the hearing aids was addressed very satisfactorily by Chris. An initial rejection of the product was changed to a re-purchase.
June 11, 2026
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