It was ok until Barnstaple but then a woman sat near the driver chatting loudly. The bus then took a very circuitous route to Bideford, dropping her off beside the road near to some houses. He then co... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The wi-fi did not work, but it did not matter as we had an amazing bus driver, Andrew, Drew for short, to keep us company with sharing tales all day to Dundee and from Edinburgh. Looking outside to en... See more
Company replied
My first long haul bus like this and it was great! No complaints, easy to figure out tickets and departure plus arrival. Much cheaper than flying domestically, especially with bags. Bring your own foo... See more
Company replied
The scenery and the comfortable seats were the highlight of my trip. The train staff were very helpful and friendly. The food was good they offer a 3 course dinner with dessert with your choice of a c... See more
Company replied
Company details
Written by the company
Busbud is the ultimate platform for all your bus and train travel needs. Our website and apps provide instant access to the most extensive global network of city-to-city buses and trains. With just a few clicks, you can easily discover thousands of destinations around the world and book your next bus or train trip online. We make it easy for you to plan your next adventure or commute and find the perfect bus or train ride to take you there. With Busbud, you can sit back, relax and enjoy the ride, knowing that you have everything you need to make your next bus or train trip a success.
Contact info
Montreal, Canada
- support@busbud.com
- www.busbud.com
4.4
Excellent
13K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Busbud
Hola, Marcos
¡Muchas gracias por tu reseña! En Busbud nos encanta ayudarte a buscar, comparar y reservar tus viajes sostenibles. Nos alegra saber que tu viaje fue placentero, tranquilo y cómodo.
¡Esperamos poder ayudarte a viajar cuando quieras, donde quieras, por todo el mundo!
¡Que disfrutes de tus viajes!
El equipo de Busbud
A great way to travel!
I like how easy it is to book a bus ticket online and how easy it is to board and enjoy a nice ride to your destination. I am grateful for this bus system and its many locations it services.
May 27, 2026
Unprompted review
Reply from Busbud
Hello, Aimee
Thank you kindly for your review! We're thrilled to hear about your positive experience with our easy online booking and boarding process, and we appreciate your gratitude for the extensive services we offer. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hi Amrit
Thank you for bringing this to our attention. We understand how important it is to have precise location information when planning your journey. We apologize for any inconvenience this may have caused.
Please rest assured that we are working on improving our service to provide more accurate details in the future. If you have any further questions or need assistance, feel free to reach out to us directly at support@busbud.com.
Warm regards,
— Your Busbud Team
Reply from Busbud
Hello, Byrd
Thank you kindly for your review! We're thrilled to hear that your experience with Busbud was easy, fast, and friendly. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Everything was amazing
Everything was amazing. Next time I’m in Canada I’m definitely using this service again.
May 21, 2026
Unprompted review
Reply from Busbud
Hello, Johnathan
Thank you kindly for your review! We at Busbud are thrilled to hear that you found everything amazing with our service. It's great to know that we'll be your go-to travel booking platform next time you're in Canada. We love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Wendy
Thank you kindly for your review! Your positive words about our booking process and bus stop location efficiency are greatly appreciated. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Great Customer Service
I was 10 mins late for my bus (due to flight delay caused by bad weather) and the bus actually waited for me to find it. The driver called me and made sure I was still interested in travelling with ONEX and then gave me more precise info on whre he was located. Thank you so much ONEX!!
May 23, 2026
Unprompted review
Reply from Busbud
Hello, Gerry
We're truly sorry to hear about the initial stress caused by your delayed flight. However, we're thrilled that ONEX bus service could accommodate your delay and ensure you made your trip!
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
The ride was smooth
The ride was smooth , clean, and relaxing thanks to the WIFI
January 5, 2026
Unprompted review
Reply from Busbud
Hello, Charity
Thank you kindly for your review! It's wonderful to hear that you enjoyed a smooth, clean, and relaxing ride with us, bolstered by our WIFI offering. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Simon
Thank you kindly for your review! We at Busbud love hearing about your easy booking experience and our efficient service. It's music to our ears that we could help you navigate your sustainable travel needs seamlessly! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Courteous & Safe Driver...
May 25, 2026
Unprompted review
Reply from Busbud
Hello, Joseph
Thank you kindly for your review! We are pleased to hear about your positive experience with our driver. At Busbud, we prioritize safety and courtesy, and it's wonderful to know that this was reflected in your journey. We love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
That was an awesome trip when you…
That was an awesome trip when you travelled and booked a trip from busbud. Thanks for making life easy.
May 23, 2026
Unprompted review
Reply from Busbud
Hello, Katherine
Thank you kindly for your review! It's fantastic to hear that you had an awesome trip with us. We at Busbud love helping you search, compare, and book your sustainable travel needs! It's our pleasure to make your life easier and we're thrilled that you appreciate this. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
The bus is at convenience location
The bus is at convenience location, and the pickup spot was announced by wmail and text.message.
May 25, 2026
Unprompted review
Reply from Busbud
Hello, Wen
Thank you kindly for your review! We're thrilled to hear you found our pickup location convenient and our communication effective. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
The service was great.
May 25, 2026
Unprompted review
Reply from Busbud
Hello, Idemudia
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Easy to book my tickets.
May 25, 2026
Unprompted review
Reply from Busbud
Hello, Minh
Thank you kindly for your review! We at Busbud love hearing that it was easy for you to book your tickets. Helping you search, compare, and book your sustainable travel needs is our mission! We look forward to assisting you with your future travel plans, whenever you want, wherever you want, all over the globe!
Happy trails!
Your Busbud team
Very easy and simple way of booking…
Very easy and simple way of booking tickets for anywhere! Most impressed! Used it more than once!
May 25, 2026
Unprompted review
Reply from Busbud
Hello, Jasenko
Thank you kindly for your review! Your positive feedback means the world to us. We at Busbud love helping you search, compare, and book your sustainable travel needs! It's wonderful to hear how our platform has made your booking experience easier and more efficient. Your continued trust in our service is greatly appreciated. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Easy to navigate purchasing tickets.
May 24, 2026
Unprompted review
Reply from Busbud
Hello, Emma
Thank you kindly for your review! We are delighted to know that you found our platform easy to navigate for purchasing tickets. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
The journey is great
The journey is great, bus is very neat and comfortable to use for our journey.
May 25, 2026
Unprompted review
Reply from Busbud
Hello, VAMSHIDHAR
Thank you kindly for your review! It's great to hear that you found the bus neat and comfortable for your journey. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
The location was a good spot
The location was a good spot. The ride was good just no power outlets to charge phones or devices. But we did reach earlier than scheduled
May 22, 2026
Unprompted review
Reply from Busbud
Hello,
We've noted your concern about the lack of power outlets on the bus. We understand how important it is to stay connected while traveling and we're sorry for any inconvenience this may have caused.
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We also appreciate your positive feedback about the location and punctuality of your journey. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
All good drive and on time
May 24, 2026
Unprompted review
Reply from Busbud
Hello, Saurabh
Thank you kindly for your review! It's great to hear that your drive was smooth and on time. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
RedCoach Roadtrips
Amazing always safe, my driver is always so friendly on time and happy to see me…it’s like I’m on a road trip with my bestie! Thank you RedCoach!
May 23, 2026
Unprompted review
Reply from Busbud
Hello, Tegan
Thank you kindly for your review! Your positive experience with RedCoach only proves that we're on the right path. It's delightful to hear how friendly and punctual your driver is, making it feel like a fun road trip with your bestie. This is exactly the kind of experience we at Busbud love to facilitate for our customers.
We're here to help you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
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