Drivers!! Very please on arrival time and departure time as well as having everybody lineup and proceed through the lineup. Even though I held the lineup the whole way, but as a personal reference, I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall good experience, but waited a long time for connecting be buses. Now that might be cruel but it would help keep the ebus on time. Also trip departures and arrivals where announced which helpe... See more
Company replied
It was ok until Barnstaple but then a woman sat near the driver chatting loudly. The bus then took a very circuitous route to Bideford, dropping her off beside the road near to some houses. He then co... See more
Company replied
Online booking and e-tickets are smooth and easy! I especially liked the reminder notice when I did not complete a booking with all my choices to date, saved and ready to confirm or cancel! I was frus... See more
Company replied
Company details
Written by the company
Busbud is the ultimate platform for all your bus and train travel needs. Our website and apps provide instant access to the most extensive global network of city-to-city buses and trains. With just a few clicks, you can easily discover thousands of destinations around the world and book your next bus or train trip online. We make it easy for you to plan your next adventure or commute and find the perfect bus or train ride to take you there. With Busbud, you can sit back, relax and enjoy the ride, knowing that you have everything you need to make your next bus or train trip a success.
Contact info
Montreal, Canada
- support@busbud.com
- www.busbud.com
4.4
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Busbud
Hello, Jorge
Thank you so much for your "Excellent service" review! At Busbud, we love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel whenever, wherever, anywhere in the world!
Happy travels!
Your Busbud Team
Reply from Busbud
Hello, Awona
Thank you kindly for your review! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Chineye
Thank you kindly for your review! We're glad you liked our service ;) We at Busbud love helping you search, compare, and book your sustainable travel needs!
Happy trails!
Your Busbud team
Driver arrived early. Great run to Calgary
Driver arrived early. He was courteous. and attentive with our luggage. Drive was great except on the trans freeway drove a little fast, for me, however I am a nervous passenger. He was new and really couldn’t help us with transportation from the station.
July 10, 2026
Unprompted review
Reply from Busbud
Hello, Lisa
Thank you for sharing your experience with us. We understand that the speed on the freeway was a bit unsettling for you, and we appreciate your patience with our new driver who is still learning the ropes.
We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Bus was clean well air-conditioned
Bus was clean well air-conditioned, driver friendly and professional.
First time taking the journey from Glasgow to Belfast (was not sure where end drop off was) in this case was grand central station in Belfast.
July 10, 2026
Unprompted review
Reply from Busbud
Hello, Sabina
Thank you kindly for your review! It's fantastic to hear that you had a positive experience on your first journey from Glasgow to Belfast, enjoying our clean, well air-conditioned bus and the professionalism of our driver. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Not a bad one but a bit late to our…
Not a bad one but a bit late to our destination.
July 10, 2026
Unprompted review
Reply from Busbud
Hello, Richard
We're really sorry to hear about the delay you experienced. It's important to us that our customers reach their destinations on time and we understand how frustrating this can be.
Thank you kindly for your review. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
The driver was polite and the bus was…
The driver was polite and the bus was clean, it was a smooth ride
July 10, 2026
Unprompted review
Reply from Busbud
Hello, Leonella
Thank you kindly for your review! It's great to hear that you had a pleasant journey with a polite driver and clean bus. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
very easy to book and great value for…
very easy to book and great value for money
July 10, 2026
Unprompted review
Reply from Busbud
Hello, Suzanne
Thank you kindly for your review! We are delighted to know that you found our platform easy to use and great value for money. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello Xolisile,
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience and understand how frustrating this must have been for you.
At Busbud, we strive to ensure a seamless travel booking process, and we're disappointed to have let you down.
Please feel free to reach out to our support team at support@busbud.com so we can assist you further and learn more about what went wrong.
Warm regards,
— Your Busbud Team
I used the site for the first time and…
I used the site for the first time and I really liked it
July 9, 2026
Unprompted review
Reply from Busbud
Hello, Tina
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! Your positive feedback about your first experience with our site is truly appreciated. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
The driver is so polite and respectful. He asked the passenger’s name before boarding which is an SOP
My whole trip was great
July 9, 2026
Unprompted review
Reply from Busbud
Hello, Fannie
Thank you kindly for your review! It's great to hear that our driver's politeness and respect made your journey pleasant. This attention to detail, like asking passengers' names before boarding, is part of what we strive for in service.
We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Good for the money and time.
July 9, 2026
Unprompted review
Reply from Busbud
Hello, Jeremy
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We're thrilled to hear that you found our service to be good value for your money and time. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Lu
Thank you kindly for your review! We're thrilled to hear that you had a great experience, especially enjoying the road and the trip view. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
BUSBUD ARE VERY HELPFUL
The apps will give you a lot of options that will surely fit your schedule accordingly. The terminal and the bus itself are clean and well maintained. Driver's are very professional and accomodating.
July 8, 2026
Unprompted review
Reply from Busbud
Hello, Cat
Thank you kindly for your review! We at Busbud love hearing that our app provides plenty of options to fit your schedule, and that you found our terminals and buses clean and well maintained. It’s also great to know that our drivers' professionalism and accommodating nature impressed you.
We love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Skip
Thank you kindly for your review! We're delighted to hear about your smooth ride and our friendly, efficient service. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Easy comfortable transfer
July 9, 2026
Unprompted review
Reply from Busbud
Hello, Polly
Thank you kindly for your review! We're delighted to hear about your easy and comfortable transfer. Your feedback is very valuable to us. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Pretty comfortable seats
Pretty comfortable seats, wi fi was there (I didnt use it)temperature inside the bus was perfect, outlets were present and working. Pretty good trip. Ride the bus!
July 8, 2026
Unprompted review
Reply from Busbud
Hello, Marc
Thank you kindly for your review! It's great to hear that you found our seats comfortable, appreciated the perfect temperature, and found the onboard amenities like WiFi and outlets useful, even if you didn't use them all. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Easy to book and kept informed.
July 6, 2026
Unprompted review
Reply from Busbud
Hello, Alan
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! It's great to hear that your booking experience was easy and that you were kept informed. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Shepherd
Thank you so much for your review and kind words about our excellent service ;) At Busbud, we love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel whenever, wherever, anywhere in the world!
Happy travels!
Your Busbud Team
The bus driver was very friendly and…
The bus driver was very friendly and accommodating about the ac due to the heat outside
July 8, 2026
Unprompted review
Reply from Busbud
Hello, Maeve
Thank you kindly for your review! It's heartening to hear that our bus driver was able to provide a friendly and accommodating experience, particularly with regards to the air conditioning in the heat. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
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