Buy Me a Coffee Reviews 

Unjustified Suspension & Funds Locked - Ignored Full KYC Proof

My Buy Me a Coffee account was suddenly suspended due to an automated "risk concern" error, and my legitimate donation funds are currently locked. This is causing me immense anxiety as a creator who relies on this support.

I have already emailed support a comprehensive 5-page verification document ("Account_Verification_Explanation.pdf") containing irrefutable proof of my channel ownership, legitimate US/UK audience analytics, and my organic traffic sources. I am a digital creator, and I do not offer any restricted services.

Despite providing full transparency and KYC, I am being ignored by automated bots. I urgently need a Senior Account Manager to manually pull up my email ticket, review the PDF, and open a direct line of communication with me to resolve this immediately. It is completely unfair to freeze a creator's hard-earned funds without a human review.

Very very good platform ! I liked and your support ! Big like from me !
Perhaps is possible to have and option for banning users .

The issue was eventually resolved but took many days. Communication was slow - there ought to be a way to get in touch immediately when there's an issue, esp about "Where's my money?" instead of having to wait two or three days on email for a beginning response. I asked twice if this kind of hold-up was normal in communications but the person I was working with never answered the question. Eventually she resolved it, but I do not know why the problem happened in the first place. No explanation was ever given. I had some money sent from BMAC to Stripe and it was somehow lost in the middle and nothing I could do would find it. Finally, Tina at BMAC was able to get it to me by communicating directly with Stripe, but as I said it took days and days. I hope you will invent a better system so transactions happen expediently, like with a bank. Thank you.

Terrible company. AVOID, AVOID, AVOID. SCAMMERS !
They do not reply to correspondence, ignore cancellation requests and continue to take money despite explicit requests to the contrary.
Update 24/9/26
Account finally cancelled at last but still questions outstanding from me and yet again no response!!!
Update 25/9/26
Still NO response to outstanding questions!!!
Despite multiple requests I still await their complaints procedure.
Update 26/9/26
Still NO response to outstanding questions!!!

They always do a good job of explaining whats going on and how I can fix it. Thats basically all I need, and they do that well. Keep up the good work

Amazing real human support! Thanks!

I want Unblock my account and send the money to the bank

The support team is great very responsive and helpful. The platform itself works well, too.

UPDATE:

They sent me an e-mail where they apologized, BUT IT DOESN'T STOP HERE!
They said "The money is already in your stripe account, check if you're logged into the right one.
Your money has been deposited into 'WRONG ACCOUNT ID'"

MY MONEY HAS BEEN TRANSFERRED TO SOME RANODM STRIPE ACCOUNT WHICH ISN'T MINE. EVEN THOUGH MINE IS LINKED.
OOOOH MYYY GOOOOD

Hi.
DO NOT use buymeacoffee. I wish I read these reviews before picking these criminals. I should have went with Kofi.

I have received over 300usd the past 3 weeks in donations.
My BMAC is @dr.therapy2017

For 3 entire weeks, I have not been able to withdraw ANY of this money.
None of it shows up on my stripe. AND THERE IS NO "WITHDRAW" BUTTON.

I try contacting through email. NO RESPONSE.,
I try contacting through chat support. "few hours responsetime" MY ASS. IT'S BEEN MORE THAN A FULL 24+ HOUR CYCLE. SCREW YOURSELF.

Give me my money. Let me withdraw all my funds so I can never use your service again.

Terrible customer service, terrible withdraw-feature, terrible platform. SCAM.
I'd rather install 10 malwares than use you again.

Excellent, speedy & friendly service!

It's been a struggle

I really love BMC! ☕💛 It’s a practical and easy-to-use platform. One of the things I love most is how simple the payment process is for supporters. They can make a payment in just a few steps, which helps avoid unnecessary friction. Thanks a million!

I use Buymeacoffee for my membership and it's great. Very easy to use, intuitive for both creators and users, especially compared to other similar platforms.
I definitely recommend it!

I like this site very much, been using for years and the good thing is getting better.

They got right back to me each time and responded to my unusual situation
not just giving me an answer which the normally give!

My account was banned and then reinstated but I still had a problem with the payout. Within a few hours everything was back to normal. I am extremely happy and satisfied with the wonderful people who handled this so quickly. Thank you Team.

SCAM! O stars if possible. I bought a coffee for a channel. And then they closed their channel altogether. I looked at my bank statement and for 2 months they charged me for the buy me a coffee as a recurring payment. Anytime you “buy a coffee” its recurring. If you dispute it with your bank Buymeacoffee charges the youtube creator $15. Question is, if the youtube channel is gone, and they are still charging you then does all that money go straight into the companies pocket!?