CCL Computers Reviews 

32,632
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 905 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the highly competitive pricing, exceptionally fast shipping times, and the reliable quality of the computer hardware available on the platform. Shoppers find the overall ordering process completely straightforward and consistently appreciate the friendly and prompt assistance provided by staff during their purchases. Some reviewers were not happy with unexpected delivery delays, communication gaps, and missing components from their online shipments. A few customers also experienced frustrating issues involving poorly protected packaging upon delivery or unhelpful customer support when attempting to resolve problems.

What people talk about most

Product

People report positive experiences with products, noting that items arrive promptly, work perfectly, and... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that components and systems arrive on time... See more

Order

Reviewers mention positive feedback about order, noting that finding and purchasing items via the website is... See more

Price

Clients share positive opinions on price, highlighting consistently competitive rates and great value across... See more

Service

Customers had positive experiences with service, often highlighting fast deliveries, great communication, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic pre-sale customer service from Joshua! Really helpful and answered all my questions promptly and politely. Made me feel very confident going forward with the purchase....as good as having so... See more

Rated 5 out of 5 stars

Bought a 9070xt Taichi 30 mins before cut off time for shipping next day delivery, card arrived next morning via dpd in perfect condition. Very happy with both card & the service provided by CCL :)

Rated 5 out of 5 stars

I had to return a faulty item, was checked, confirmed faulty and replaced in very quick time. On the back of that CCL assisted with a totally unrelated problem where the Customer services went above... See more

Rated 5 out of 5 stars

"I can honestly say CCL Computers (cclonline.com) is a fantastic company. I had a nightmare experience trying to buy my first PC elsewhere and was scammed out of £900 by Gamer-PC. I strongly recommend... See more


Company details

  1. Computer Store
  2. Computer and Accessories Store
  3. Drives and Storage Service

Written by the company

With over 23 years' of supplying IT components and PC building experience, you can trust CCL to build your perfect PC. CCL build an award winning range of PCs from great value family PCs to state of the art custom gaming rigs. You can choose from our most popular models in stock for speedy delivery, or you can have a PC individually designed for you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

33K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(32,632)

854 reviews in the last 12 months

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Rated 4 out of 5 stars

Good experience first time shopping with CCL

Cheapest price at the moment for the GPU that I was looking for.
Was informed that I would get my order no later than Tuesday and for it to turn up on the Sunday I was pleased.
My only concern was the packaging of the GPU but it all turned out ok so can't complain at all.

February 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Great experience

Delivery arrived promptly, competitive pricing for components. I had one issue with a discount code but the sales team dealt with it.

February 11, 2026
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Rated 1 out of 5 stars

Poor packaging on items over £1500 I…

Poor packaging on items over £1500 I believe this resulted in a damaged motherboard which they supposedly concluded was a bent pin due to customer user. During the returns process customer service was unable to answer basic questions. Competitive prices but doesn’t match the customer experience wouldn’t buy from them again.

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great Company

Great Company, which I will use over and over again. This last order was fulfilled in full and on time and They gave me updates as my order was put together and tested.

February 10, 2026
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Rated 5 out of 5 stars

I was lucky enough to have been able to…

I was lucky enough to have been able to purchase:
Kingston FURY Beast RGB 64GB (2x32GB) 6000MT/s DDR5 Memory Kit.
just before prices went on the rise thanks to CCL Computers for having this sale. The delivery was on point and my server will be up sooner than originally scheduled... thank you CCL Computers.

February 2, 2026
Unprompted review

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