CCL Computers Reviews 

32,631
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 905 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that their purchases arrive securely and are well-packaged for safe transit. People also highlight the highly competitive pricing across the product range and the very professional support provided during the ordering process. However, some people mentioned experiencing frustrating delivery delays, missing items, or a complete lack of communication regarding the status of their orders. A few consumers also reported receiving poorly packaged parcels that unfortunately resulted in damaged components and difficult returns. Some reviewers noted that resolving these unexpected problems required multiple calls and caused considerable inconvenience.

What people talk about most

Product

People report positive experiences with products, noting that items arrive promptly, work perfectly, and... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that components and systems arrive on time... See more

Order

Reviewers mention positive feedback about order, noting that finding and purchasing items via the website is... See more

Price

Clients share positive opinions on price, highlighting consistently competitive rates and great value across... See more

Service

Customers had positive experiences with service, often highlighting fast deliveries, great communication, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic pre-sale customer service from Joshua! Really helpful and answered all my questions promptly and politely. Made me feel very confident going forward with the purchase....as good as having so... See more

Rated 5 out of 5 stars

Bought a 9070xt Taichi 30 mins before cut off time for shipping next day delivery, card arrived next morning via dpd in perfect condition. Very happy with both card & the service provided by CCL :)

Rated 5 out of 5 stars

I had to return a faulty item, was checked, confirmed faulty and replaced in very quick time. On the back of that CCL assisted with a totally unrelated problem where the Customer services went above... See more

Rated 5 out of 5 stars

"I can honestly say CCL Computers (cclonline.com) is a fantastic company. I had a nightmare experience trying to buy my first PC elsewhere and was scammed out of £900 by Gamer-PC. I strongly recommend... See more


Company details

  1. Computer Store
  2. Computer and Accessories Store
  3. Drives and Storage Service

Written by the company

With over 23 years' of supplying IT components and PC building experience, you can trust CCL to build your perfect PC. CCL build an award winning range of PCs from great value family PCs to state of the art custom gaming rigs. You can choose from our most popular models in stock for speedy delivery, or you can have a PC individually designed for you.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

33K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(32,631)

851 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service as usual.

I started ordering computer parts from CCL over 25 years ago, they have always been competitively priced and very efficient at delivering parts. I am very happy this has not changed and the recent parts ordered, pretty much a new PC were tested and promptly delivered, with everything working. The frequent updates on building and testing the motherboard/CPU combo was appreciated , would not hesitate to recommend CCL.

February 17, 2026
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Rated 5 out of 5 stars

Fantastic value and even better customer service!picked up a new motherboard

I recently picked up a new motherboard, RAM, and a case from CCL, and the experience was top-tier from start to finish.

The hardware itself is excellent value for money—exactly what I needed for a solid build without breaking the bank. Everything arrived well-packaged and in perfect condition.

What really stood out, though, was the customer service. I realized I wouldn't be home for the weekday delivery, and CCL moved my shipping to a Saturday with no questions asked and zero hassle. It’s rare to find a retailer that is actually flexible with logistics these days.

Highly recommended for both the parts and the peace of mind!

February 11, 2026
Unprompted review
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Rated 5 out of 5 stars

This is how all businesses should operate

I ordered a keyboard but had a question about the delivery beforehand. I called the shop and a gentleman called Daniel answered my question, regarding the use of courier, which encouraged me to buy the item (Royal Mail, which is very good in my area).
It was dispatched at the speed of light and I am extremely happy with my purchase and service received. I had already bought hardware from this company in the past and they never disappoint.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

A* Great price and super fast delivery

Great price and super fast delivery. I had a query and contacted Ccl computers, they answered the phone immediately and were more than helpful. I installed the hard drive and formatted and my cctv is now recording again. I wouldn’t hesitate in using this supplier again.

February 11, 2026
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Rated 5 out of 5 stars

Recommended

Good price for purchased item with next-day delivery. First class service from CCL, highly recommended

February 11, 2026
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Rated 1 out of 5 stars

Order arrived late and still do not have everything I ordered

I ordered a pc system, keyboard and monitor on the 6th Feb 2026 and I only received the keyboard. I chased it up with CCL customer service who informed me they would send the rest of my order on the following Monday. The pc system arrived on the Wednesday with no monitor. I called and emailed CCL customer service who assured me they’d update me on when the monitors will be sent. It’s the 18th Feb now and they have not got back to me so I do not have the monitor I ordered.
I work full time and had to take a day off to wait for a delivery that never came. The whole experience has been a nightmare an I genuinely wish that I had ordered from somewhere else.

February 6, 2026
CCL Computers logo

Reply from CCL Computers

Hi Daniel

Many thanks for your honest review, and I'm very sorry to hear about you experience here.
I see the replacement monitors are out for delivery this afternoon, and I apologise again for the issues faced here.

Ryan MacMillan
Customer Service Manager

Rated 5 out of 5 stars

New GPU, happy gamer!

I ordered a new GPU from CCL (cheapest 5090s in the UK that I could find) after reading other reviews and checking out their discord. Having not used them before I ordered using a credit card, just in case it went amiss.

The GPU arrived after 2 working days and was as described. I’m very happy with the purchase and will use these guys again.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Things don't always go to plan

It's always a good service at CCL but things didn't quite go to plan. I asked for next day delivery but DPD didn't collect my Order on time, when they should have. I was refunded for the shipping costs without a problem. The order arrived within 48hrs so I can't complain too much. Sometimes things don't go to plan, it won't stop me shopping here for my computer parts.

February 12, 2026
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Rated 5 out of 5 stars

Recommended

Delivered quickly. Delivered with a reliable courier. Courier followed my instructions. I was keep informed of the process end to end. The goods arrived as expected. This was my first purchase from CCL, and I would buy from CCL again. I would also recommend buying from them. Satisfied with my experience (I don’t usually leave reviews).

February 16, 2026
Unprompted review

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