I have been using Cheapoair for almost 10 years and satisfied with their service and pricing. Recent experience with their Rescheduling Department’s agent Mr. Consuelo. We have a return tickets fr... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
During years I have bought tickets with CheapOair, Thank you for helping me in that front. Nevertheless, this time I found some of my flying segments with the airlines web sites. You are still ok... See more
Company replied
The pricing is great. The booking process is fine except it appears to be glichy as my computer screen went white several times.
Company replied
I have been with cheapair for about 8 years, I get good deals and perfect flights . There only was one time that I booked a flight and had to change the flight date the next day ,eventually they mad... See more
Company replied
Company details
- #172 of 200 best companies in Travel Agency
- #35 of 46 best companies in Travel Aggregator
Written by the company
CheapOair is a flight-focused hybrid travel agency that specializes in providing cheap flights and great last-minute flight deals for travelers worldwide. Consumers can book flights, vacation packages, lodgings, car rentals, and more online or via our mobile apps for iOS and Android, by phone or live chat. Our proprietary technology helps our customers find deals and offers to destinations worldwide on over 500 airlines, 1 million lodgings, and 100s of car rental companies.
Go Ahead, Be Cheap! CheapOair.com
Written by the company
Contact info
137 W. 25th st, 11th floor, 10001, New York, United States
- 1-646-738-4820
- feedback@cheapoair.com
- www.cheapoair.com
4.1
Great
36K reviews
Asks customers to review
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Reply from CheapOair.com
We're glad to know our flight schedule reminders are helpful. Thank you for your feedback!
Never Book Through CheapOAir EVER
Never using Cheapoair again. Terrible service. Booked through them and charged me $200 extra for no reason. when I went to cancel and rebook, took a $100 fee from me. Now, they are looking to scam me out of another $20. Wish I had never considered them :(
July 10, 2026
Unprompted review
Reply from CheapOair.com
Unable to validate a reservation for review. We’re very sorry to hear about your interaction with our support team. That’s not the kind of experience we want anyone to have. We take this seriously and would love a chance to make things right. Please reach out to us at feedback@cheapoair.com to include your booking number so we can look into your concerns and and follow up properly.
Absolutely terrible company with some…
Absolutely terrible company with some of the worst customer service I’ve ever experienced. The agents were unhelpful, dismissive, and seemed completely uninterested in resolving my issue. To make matters even worse, the representative named Seymour hung up on me in the middle of the conversation instead of providing assistance.
If this is how CheapOair treats paying customers, it’s unacceptable. Save yourself the frustration and book directly with the airline or through a company that actually values its customers. I will never use CheapOair again and would not recommend them to anyone.
July 23, 2026
Unprompted review
Reply from CheapOair.com
Unable to validate a reservation for review. We’re very sorry to hear about your interaction with our support team. That’s not the kind of experience we want anyone to have. We take this seriously and would love a chance to make things right. Please reach out to us at feedback@cheapoair.com to include your booking number so we can look into your concerns and and follow up properly.
They where nice
July 23, 2026
Reply from CheapOair.com
Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.
helpful and patient with changing dates…
helpful and patient with changing dates and layover times.
July 23, 2026
Reply from CheapOair.com
We're happy to hear we could assist with your date and layover changes. Your positive feedback is greatly appreciated!
Can’t check in using your website
Despite sending an email saying you can check in for your flight using CheapOair website, you can’t. It’s just a bunch of upselling BS.
Stop asking me to review the website everytime I click on the website.
July 23, 2026
Reply from CheapOair.com
Thank you for bringing this to our attention. We regret any frustration you may be experiencing with check-in services. Please contact us so that we may look into your concerns. We value your input and always striving to improve.
Reply from CheapOair.com
Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.
Reply from CheapOair.com
We appreciate your wonderful feedback! We are so happy to hear that our pricing was reasonable and met your expectations. Thank you for your time.
Great job on helping us get the best…
Great job on helping us get the best possible flight ✈️
July 23, 2026
Reply from CheapOair.com
We are so happy to hear that we were able to help you secure the best possible flight. Thank you for your kind words!
the Cheap oair app is very good but…
the Cheap oair app is very good but the volaris prices to luggage is really expensive
July 23, 2026
Reply from CheapOair.com
We appreciate your positive feedback on our app. We understand your concern regarding Volaris' luggage fees. Thank you for taking the time to share your experience. We appreciate it!
Good service
July 22, 2026
Reply from CheapOair.com
We're happy to hear that you had a good experience with our service. Thank you for your kind words!
Reply from CheapOair.com
We're happy to hear that you had a great experience with our service. Thank you for your kind words!
Reply from CheapOair.com
We're so happy to hear that selecting your flights was an easy process for you! We truly appreciate your positive feedback.
It was very easy to book my flight on…
It was very easy to book my flight on the CheapOair.com platform. I also found a great flight on the website to London, and it was one of the cheapest flights for a very reputable airline.
July 22, 2026
Reply from CheapOair.com
We're so glad to hear that you found our platform easy to use and were able to book a great flight to London at an excellent price! We appreciate you sharing your positive experience with us.
Reply from CheapOair.com
We are so happy you enjoyed your experience. We appreciate your kind words and are glad you enjoyed our great service.
Reply from CheapOair.com
We're so glad to hear that you found our service easy to access and that you were pleased with the price! Your positive feedback is truly appreciated.
Reply from CheapOair.com
We are so pleased to hear that our communication and recommendations were helpful to you. Thank you for your wonderful feedback!
Ease of use link and promptness in…
Ease of use link and promptness in completing transaction.
July 22, 2026
Reply from CheapOair.com
We're so glad you found our process easy and efficient. Your positive feedback on our transaction speed is truly appreciated!
Didn’t help for my points and every…
Didn’t help for my points and every customer service different service not nice at all.
July 22, 2026
Reply from CheapOair.com
We’re really sorry to hear about your experience and appreciate you bringing it to our attention. This is not the kind of feedback we like to receive. In order to earn and redeem mileage points, you must be logged into your CLUBMILES account. We regret your experience did not met your expectations and we value your input and are always striving to improve.
Make booking easier
Make booking easier, add wheel chair assistance to addons . Instead of hiding it to the last confirm.
July 22, 2026
Reply from CheapOair.com
We appreciate your feedback regarding requesting the placement of wheelchair assistance options. Wheelchair requests can be added online, under OPTIONAL SERVICES located right below the name field. If you would like to ensure your wheelchair request has been added successfully, please contact the agency or the airlines direct. We will be happy to help.
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