Comviq Reviews 

I’ve been a customer for more than 5 years, had to cancel my sim card and got an invoice that was supposed to be paid automatically but didnt, they didn’t send me a reminder but claimed they did, and send the invoice to a debit company, after paying the invoice for the company they still asked me to pay for a reminder which makes no sense, and when I tried to call they said they cant help, so disappointed and would never go back to this company or recommend it to anyone, scammers!

You will never have internet connection. I pay for 50GB a month that can't be used because comviq just don't connect

It’s a joke. They canceled my automatic payment because I changed provider and I have unpaid invoice which went to incasso. I wasn’t informed about it and the two people I spoke with were very rude and unhelpful. Comviq just cares about the incoming money not the customers. They lost one for good. They don’t care. Never going back to them.

Thats baddest company in whole sweden Hope it shuts Down quickly because of impripriote klient and network services and false acusses of out of country service Who isnt documentet legit on the pampers the can furher prove against me Never again Will i recommend og take Any contact with this firm

1 star is an over-evaluation for this company. I've been waiting for more than 2 weeks to receive a mobile broadband sim card. They sent it multiple times but somehow it gets lost, they gave me a wrong delivery date more than 3 times, they can't track it because no tracker is attached to it. After multiple failed attempts they do the same thing and hope this time it will work. Their customer service agents hang up the phone if you complain, very very disrespectful.

I just called them, as an existing customer, to ask for a deal (double surf) they were offering to new customers. They wouldn't give it to me but instead said I have to leave them as a customer, and if I come back, then I'll get the deal. I decided to leave them, and probably won't be back.

I have seen so many bad reviews so feel compelled to write what a great experience I’ve had.

Ordered new iPhone 14 pro max - delivered on release day with sim and trade in envelope for old phone.

Got double data then even more data as I have Tele2 for my broadband (done without asking).

Number swap from old operator happened seamlessly and their app allowed me to set up autogiro. Fantastic and smooth. Have now recommended to my friends and colleagues. Keep up the good work.

I tried to get a Esim for my Samsung Galaxy Active 2 Smartwatch but Comviq doesn't care to explain what you need straight up so you need to do a couple of Google searches after you have paid them just because they can't give you information on how to actually get the Esim to your watch. I found information eventually which said that I needed a QR code that I didn't receive upon purchase so I called their customer service. The one that answered said that the QR code would be sent through post and then we ended the call. But after the call had been made, I saw that they had blocked my phone data and that I didn't have any service. I called them again, was forced to wait over 50 minutes to get help and when I did they said that they hadn't even ordered a Esim for me (even though it says on my account that I am going to pay for the Esim) since there aren't any left. They also didn't believe me when I told them what had happened so after 20 minutes of convincing them, they said that simcards gets blocked upon ordering a new one which makes no sense as I didn't want a new simcard for my phone, I wanted a Esim for my Smartwatch. They told me that I would get a new simcard for my phone in the mail and that would take 2-3 days. They didn't even apologize for the error they made and now I have to suffer for it. I am beyond frustrated and I am more than willing to change to a different phone service. Don't bother with Comviq.

Due to a bug in their system, I cannot get invoices/receipts digitally and, according to their customer support, I have to pay additional 200 krones just to receive them in order to pay them.

Service is reliable and affordable, particularly their cellular plans.

If you have any issues or agreements, just make sure to document everything very well. They don't seem to default trust their customers.

I don't even know what to say. Customer care is just a painful experience!. They are tuned to just frustrate a customer instead of helping. To discontinue a service that has no binding time is almost a no-win on the side of the customer. You have to explain yourself why you are discontinuing and regardless of your explanations, (they fell on deaf ears) the person on the other end is programmed to not lose a customer for the company at all costs. There's no objective mindset, to say the least. You end up with bills for a service you are have not used and thus would have been avoided. The whole experience just leaves one wanting to spread the reality to prevent someone out there who might fall a victim to this!

The most sh*** company in sweden.
Takes money for 2 month and wont pay back when they fu*** up.
DONT get there subscription.
Hope they disaper as a company asap.
DONT get Comviq!!

While at it the Comviq.se -Tele2 company simply refuse to repay the amount allocated to the account and phone number that should work, if it doesn't the company argument is that "the amount will stay on your account until you use it". That is truly a BS or cow S argument, the phone number doesn't work and the company policy is 12 month to call and use the number otherwise the number will be deleted and won't function after 12 months, in another word the management of this Swedish tele2-Comviq telecommunications company have find a way to steal peoples money and for them is legal.

Simple fact about this and some other Swedish company's is that the management are hired if they present a corrupt personality, their priority is based on their very high and calculated salaries they get so they don't care, the policy of the company is based on greed and more greed which force the system to the point of thievery in anyway they can, here Swedish government simply not getting involved because they collect taxes in what these corrupt companies collect or steal, Comviq-tele2 by falsifying a untrue advertisement- platform targeted mostly toward other nationality living in Sweden which are the backbone of most income these companies as such have.

I jus visited ATT&T, Verizon, T-Mobile and yet another independent phone shop, the result is simply as this: This SIM card will not and have no connections with either of these companies tower or communication system which is the reason for it not working and that brings me back to my argument in fact that Tele2-Comviqe.se is a corrupt company by not informing its customer about the matter yet keeping the money people paid to have service in USA.

At first the employees examined the phone then they examined the SIM card with their phone and called local numbers which didn't work so they concluded their investigation that: the SIM card on this phone from Tele2-Comviq.se is a non functional SIM and will not work here in USA otherwise the Roming and Data of the phone is on and when another SIM card installed in my phone it functions very well. Another mind-blowing advice from Comviq.se technician to me was, "chose another operator in the list in my phone"? if the phone SIM card doesn't work with the primary company ATT&T how would it work with another carrier, beside that there is no other carrier listed in my phone but ATT&T as the main carrier.

Answering my question about why the amount in my account for this phone is getting less I been told by the Comviq employee that: when your phone is not used the phone will use "DATA" which means the amount will despair one way or another. Yet another stupid reason to hid the truth of the matter.

Scammers! They closed my sim card when I travelled although only was abroad for less than 5 months and their website says 12-13 months minimum before they disconnect any sim card.

Worst experience with number porting and swapping, 5 days with out number and every day connected to different numbers. I wish they close the company as soon as possible so no other customer will be suffering. If there is less than 1 star would like to give it. Zero rated company.

Bad service. Long waiting time.
Been trying to cancel my number for over 3 months but they keep sending invoices even though I've never used my number. It's just been a pain to cancel my number. Avoid this company.

Horrible service
Their customer care is horrible. I have called to cancel my subscription several time but at the end of the month i receive an invoice again. It is so difficult to reach customer care - it takes 40-50mins to get through to a representative. I am switching to another company. Comviq is horrible

Worst company and scammers.
you buy a new SIM card but it will not work until you buy some plan from them.
this is so stupid scamming people.
you cant receive any SMS or calls until you charge your new sim card

Worst customer support ever waiting average 40 mins. I was on prepaid until I got my personal number. Every month the email receipt would not work when I paid subscription. I even check my spam. They do not fix it and every month they send post. A bunch of chancers that dont deserve business. I cannot believe they exist in Sweden