Costco Wholesale Reviews 

I was notified my computer glasses had come in. I've ordered two pair and one pair arrived. I went over the Woodinville,WA Costco. I signed in at the kiosk. And about 10+ minutes later another person did the same. When the name came up the person who came in after me was called. Even though I had signed in ahead of that person. The person was a younger female and the costco person was a male. The lesson is: bring an attractive female with you if you want to get help! My second pair are yet to come in. I can't wait to get those!! I could have been done picking up my glasses over 30 minutes sooner because the old fat balding guy had eyes for the other customer!

Garden Grove, California location

Nancy at the cash register was very rude, threatening to call her Supervisor to stop me from paying for my mom. Listen, you don't have to act like a rabid animal when it comes to store policy. Many as the supervisor has no manners either. Costco customer service is going downhill and I'm not going to return.

Costco has a lot of great stuff at a fair price. They pay their workers well, too. I like so much about this company: they don't screw over their vendors, they try to be environmentally-friendly, they take care of their customers. Returns are easy.

Perfect Pizza
Hot Hotdogs
Cold Coke

But getting Onions for above is hit or miss. Very frustrating!

Bought a Samsung TV from Costco in San Jose….. HUGE mistake DO Not buy a TV from Costco…They stock lousy TV’s.
Would not buy the Brand Samsung because it’s the most difficult to navigate TV, lousy Customer service . Not user friendly products from Samsung, shame on Costco for selling this Junk

This is such a horrible thing and it should not happen to anyone. I closed from work and I have been at the park lot sleeping and waiting for Costco to open, all for them to tell me that it’s only executive membership that are allowed at this time. This is a horrible thing to do, trying to force everyone into buying executive membership???? This is stealing and it’s unacceptable. I would like to cancel my membership and go somewhere else.

Because I think you should have the program not just who you live with because everyone doesn’t live with other people that’s crazy I liked when you had it membership for 2 people but they didn’t live in the same household that was the best because me and my friend went 50/50 and got a membership together. Now it stinks because you need to be in the same house hold.Please try to see about doing it this way.

Order tires from Costco for 2016 Toyota Tacoma TRD 4x4 and the image of the tire I purchased is not what I received even though all of the tire information was the only thing that changed was the tire I received.
Lesson learned don’t order anything online from Costco!
The truck is an off road vehicle and I received car tires???

Costco sepulveda boulevard In Van nuys, California
There is 24 brown egg for $7.99 it is so expensive. They rip off the customers because one case brown egg going to be 180 eggs. The price is $16. How come Costco selling 24 brown eggs for $7.99
Economy already it's not good
This Costco making economy worse.
I have no idea why nobody care about this in Costco management. That's not good

I was in Costco at 117st. And FDR Drive, Manhattan NY, I ask for membership to attendant named María and I don't get it because not have enough cash; after that I request for buy a piece of pizza and soda and she doesn't let me in but that's discusting; she was rude trying to take me out; please try training your people to treat customers with courtesy and your business growth.

Their staff DO NOT HONOR their price adjustment policy that is explicitly stated on their own website. Theyre full of liars

Temecula Costco holy smokes if you like fruit flies then this is the Costco for you all their fruit is old and busted up and when you try to find the good stuff, they complain about you scamming through the boxes looking for good fruit because they want you to take the bad fruit like for real this Costco. I can’t believe it. I’m appalled if you ever want fruit flies, I highly recommend to go to the Temecula Costco. We’re not only their fruits vegetables are not fresh, but their employees are more entitled than you’ve ever seen in your life. I watched multiple people be met off by employees and I am guessing because I’m a guy and my size they probably wouldn’t test me because I don’t look like the one to be tested. but I seen multiple ladies and older people be treated out-of-pocket by employees from Costco. It’s crazy to see how bad Costco has gotten from the 90s to now it’s sad. I hope Costco reads this and puts their members first and has some kind of a customer service class for their employees on courtesy for treating members better than what I seen and throw away the bad fruit. Don’t keep it toss it out and you wouldn’t have any kind of problems with people going through boxes to look for the good stuff and for the guy who works in fruit the boxes are there for you you look like a guy who played Tetris before now get to work and put that stuff away. Much appreciated.

Costco is the best! Great staff, excellent products, and reasonable price.

I purchased Airpod Max2 headphones online from Costco. They were received several days later. They arrived in a new, sealed box as they should have. After trying them out I was not satisfied with the sound quality so I drove an hour and a half to my local store to return them. Upon inspection at the warehouse it was determined that Apple packaged a completely different pair of headphones inside of the box I received. The model number didn’t match. The serial number didn’t match. The Apple care I purchased was not attached the headphones because of the mismatched serial numbers. I have spent an entire week going back and forth with Costco.com customer service and Apple to try to get a return resolution. I did not get what I purchased and am not at fault in anyway. I am a victim of an error made by either Costco or Apple and yet neither company will make this right.

I was told by Costco that they will have to eat the $600 pair of headphones and accept my return. THANK YOU COSTCO FOR DOING THE RIGHT THING!!!!!

I spend a ton of money with Apple but they would rather lose my business than believe that a mistake could’ve been made without malus on my end. I have asked every person I have talked to at Apple to simply google if mis match serial numbers and/or products happen when purchased from Apple directly or Costco. Because guess what it happens. Not the first time and won’t be the last. Apple customer service won’t even let you talk to a supervisor. I want someone high up to know that there is an issue in there warehouse somewhere and look into it so this doesn’t happen to anyone else. Can’t get anyone on the phone other than a basic customer service rep. This is not customer service.

My advice to any Apple user is to never purchase an Apple product outside of Apple’s physical store and make sure you open and confirm right there before leaving that you are getting what you thought you purchased. This is the most frustrating thing I have ever experienced and now I have to choose to end my spending with Apple as a result. I will not support companies that do not stand behind their products, their policies, or their customers!

I am writing Costco optical. I love Costco have gotten many pair of glasses from them. My last set of glasses were similar to my previous prescription, but I got them anyway both the sunglasses and the glasses cause double vision at night. It’s very difficult. I cannot read any signs. I’ve been wearing them now for a while and they haven’t gotten any better. I called Costco optical, and the optician had the nerve to say to me without asking to see the glasses without doing my prescription without looking at anything told me to go to a neurologist I am shocked that optician needs to see a psychiatrist. How dare they tell me to see a neurologist because their glasses are messed up my prescriptions from my previous sunglasses are almost the same. I do not have double vision with them. How dare they not take a look at the glasses redo the prescription no go to a neurologist. Makes me want to stop using Costco, but I love Costco there optical department in Pompano Beach is horrendous. The doctor should not be there Fire her I don’t know the exact date that should not matter

Worst experience I ever had was today at Wesley chapel, Florida Costco. I have the membership for long time, Costco is getting very bad day by day, I had membership for my self and my wife, we shop together all the time, so I canceled mine and transferred it to my son, today as usual we went to Costco, at register her card is in my hand and her credit card also, and the cashier name Billy start to argument with me that since the card is not on her hand I become guest and can not purchase anything with credit card.
Op#75 cashier Billy
Whose:1249 Trm:88 OP:75
Date05/26/2026
Greed will destroy Costco.

I'm not sure if this is the proper site to recognize an outstanding Costco employee but after visiting Costco over the years,I just want to highlight an employee in the Lawrenceville,NJ location, MAHA. Over the years Maha has helped us buying silver bars,sunglasses and been a friendly welcoming person at the check out counter and greeter. He makes us feel special and actually want to shop at Costco more! He is knowledgeable about Costco's products. We feel Maha is an excellent and outstanding emplyee. We have been to other Costco stores but Lawrenceville still remains the best !!

Don't buy tires from costco. Told us only one brand was allowed to be put on our cars, charged us double what they go for elsewhere, then the tires never showed up! When we asked for a refund a month later, they said they could only give us cash. We spent thousands. Then they shrugged their shoulders and asked if we wanted a check. Costco is the worst at customer service and tires. No one knows what they're doing.

Bathrooms located outside. When you go in the entrance if you come with big wave of people you cannot see the white signs saying that the bathroom is closed, so you walk all the way across the store when you get there the bathrooms have a tiny sign that say restrooms outside written in small letters. when I ask why no sign outside? I was spoken down to like I couldn't read the signs, I could if I could have seen them The people at the front door should have been telling everyone about the construction, why are they just standing there waiting for someone to scan their card and see the green light when they could be saying out loud the bathrooms are closed, you have to go there to the right they could have been saying that because the signs that they have posted are blocked when a large wave of people walk through together. I never saw those signs The bathroom outside were dirty, the handles to walk up and down the steep stairs were loose so you couldn't even grab the handle good to pull yourself up as if you are at an amusement park ride, there were no handicap restrooms there were two that were low but they still had a hump, a wheelchair could never fit into them. The most mismanage Costco I've ever seen. I only gave two rating because they did have better pizza than any other Costco I had been. Something needs to be done with the attitudes of the people who work there and the people who clean there A woman in a wheelchair was coming past and the girl who was taking the trash out stopped her cart right in front of the woman and left it there The woman had to go around her 10925 Baltimore Ave, Beltsville, MD 20705

Costco needs to build one here in dublin ga on hwy 257 this would be so much closer an easier to get to an not have to drive an hour away yall would make bank here in dublin ga