We made a special trip to C&H shop for new hockey back pack bag for my daughter moving off to Uni. It was totally worth the effort of a nearly two hour round trip. Both staff members were helpful bu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
All the latest cricket and hockey equipment at unbeatable prices. Same day dispatch. Super fast delivery. Buy now from the Cricket & Hockey Equipment specialists.
Contact info
Unit 25 Parkers Close, SP5 3RB, Downton Business Centre, United Kingdom
- www.cricket-hockey.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 23% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cricket Hockey Review
Absolutely flawless service from an incredibly knowledgeable and friendly member of staff. Couldn’t have asked for a better in-store experience :)
Howzat for quality.
Quality items, expertly packaged and sent ultra fast.
Amazing staff couldn't have been more helpful
Amazing staff really took the time to understand what I was looking for, and help me select my new stick(s). Rufus explained the pros and cons of several sticks, helping with my selection from the huge array of sticks they stock. Went back in for a second stick as a result of the customer service, ability to try using the sticks and high quality products.
Expert and Knowledgable
Expert and Knowledgable
Visited the shop for last minute birthday presents. Excellent advice from someone who clearly knew what she was talking about. Helped us make a good choice (which the recipient loved). Great price too.
People say that Disneyland is the…
People say that Disneyland is the happiest place in the world, but no Cricket Hockey definitely is.
Great staff, great range of kit. Absolutely worth the 2 and a half hour drive to come in person.
Another order another great deal…
Another order another great deal managed to get 3 sticks in the last two weeks all sizes in stock and delivered on time each time great packaging and updates again this is my only go to site for the last 3 years now
I made a trip to Cricket Hockey this…
I made a trip to Cricket Hockey this week to purchase a new hockey stick. I was served by Leanne who was super friendly and knowledgeable, she found me a selection of sticks to try out based on what I currently have, plus a few she would recommend. She was extremely knowledgeable and helpful and I quickly found the perfect new stick!
Amazing as always
Amazing delivery and reliability as well as prices.
Customer service was excellent, resolved issues within 10 hours
Bad Cricket balls
I bought a ball for my son, and it came in the wrong size and was in horrid condition, but it arrived late so i could not return it
10 STAR SERVICE
We (that is myself and my friend) visited the Cricket-hockey shop in Salisbury on 17th Feb 2026. We drove from Midlands, which is 2hrs 30mins journey. I must say it was worth the journey.
Firstly, I emailed them what time we will be there and which hockey sticks we would like to try out. I think the lady name was Leanne, I do sincerely apologize if I have spelt it wrong.
Leanne provided all the sticks which was on my list to try out and even took the initiative to go into the store, if the sticks were not in display. It was an excellent service provided and the depth of knowledge shared about the materials, type of bows and hook shape, very grateful for that.
The staff just let us take our time with the hockey sticks to try out and each time they came around to make sure any other assistance was needed. We spend 2hours trying out the sticks.
I have visited other hockey shops to try out the sticks and felt like I was under very close surveillance and rushed to buy the stick, very uneasy feeling. The level of service at Cricket hockey shop was totally different, friendly and relaxed.
We bought Y1 and Ritual Sticks and if I need any new hockey equipment, I'll definitely use Cricket-hockey.com and if needed to try out a stick, I would not mind commuting there again.
Once again, Thank you Leanne and Cricket-Hockey.com for the excellent customer service.
Very Happy Customer -- Great Supplier.
Great website with clear navigation, size guidance very helpful too.
The stock level indication helps you focus on getting your order in to ensure stock availability.
Pricing is very fair compared with other suppliers.
Our delivery arrived earlier than stated ... not that was an issue.
Product delivered was well packaged and of top quality.
Buy from this suppler with confidence.
Poor service
Poor service, delays and mistakes and no accountability or comms following complaint.

Reply from Cricket-Hockey.com
Excellent customer service and great…
Excellent customer service and great range of products. We needed a replacement GK stick at short notice for a tournament abroad. It was sent same day, arrived 26 hours after ordering (with great updates on when it would arrive in the meantime) and was flying off to Spain 12 hours later. Game saver!
I bought a gray Nichols bat off this…
I bought a gray Nichols bat off this company, originally very happy with the delivery time. I then spent 4/5 hours knocking in the bat. I used this bat for just over one hour and it cracked. Contacted customer service and got zero help. Wouldn’t purchase from here again.

Reply from Cricket-Hockey.com
Regular Customer for a reason
Ordered several times - the prices are extremely competitive, delivery has always been quick (and usually free) and the loyalty points are a welcome addition. Absolutely recommend Cricket-Hockey.
We were given a load of products to…
We were given a load of products to have a look at, the lady who served us had amazing knowledge of all the products and had plenty of time to explain and couldn’t of been more helpful, amazing range of sticks aswell.
Excellent communication.
Amazing service and amazing product
Ordered shoes from here and they where delivered on time and even in 2 a 3 days, heads off to Cricket-Hockey. Will advise everyone to buy from here national and international. Better then other company's.
An excellent customer experience
I had a great experience choosing my hockey stick. The salesperson was incredibly knowledgeable, friendly and eager to help. She was very patient, encouraged me to try out different sticks and answered all the questions I had. In the past I have chosen sticks based on the colour, but this time she helped me figure out what I should be looking for, so my new stick is perfect for me. I would highly recommend this shop to anyone looking to buy new hockey supplies, thank you!!
Excellent selection and service
Excellent selection, great prices. Delivered quickly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







