A huge thank you to all the staff at DFS Bolton Middlebrook! Everyone was great, supportive, happy, and professional. A special mention goes to Jack he helped us out so much, answered all our question... See more
Company replied
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See what reviewers are saying
Visited DFS in Bolton with my mother as we were both looking to purchase new sofas. Staff was really patient and left us to look around and decided which sofas we was interested in, rather than a l... See more
Company replied
I normally avoid showrooms like this out of fear of pressure selling, which was a problem in the past. Overall the experience was relaxing, was offered a drink and no pressure or upselling. Happy with... See more
Company replied
We had spent the day looking at different retailers for an accent chair for our bedroom. Your staff member Jack was very informative giving us all the information required measurements etc without be... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
The Linkway, Unit 15b, BL6 6JA, Bolton, United Kingdom
- 0333 999 9736
4.9
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
We've had sofas from DFS Bolton before…
We've had sofas from DFS Bolton before and they've all been great. Darran got our order set up today and was very friendly and helpful!
July 26, 2026
Excellent customer service by Shannon…
Excellent customer service by Shannon today who was extremely helpful and friendly.our overall experience in store today was outstanding.
July 26, 2026
Sonny was very helpful and informative
Sonny was very helpful and informative. Great sales man
July 26, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from DFS Furniture - Bolton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Nice store
Nice store, I like that not jumped on as soon as arrived in store. Friendly staff.
July 25, 2026
Reply from DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Enrique is a very personable young man
Enrique is a very personable young man. I felt very comfortable with him. He went through everything clearly and didn’t rush and went over everything I agreed to at the end. Like atmosphere in the store. Claire was also really helpful and brought me a delicious coffee.
July 25, 2026
Reply from DFS Furniture - Bolton
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Enrique and Claire.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Bolton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Bolton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Darran was lovely
Darran was lovely, friendly, informative and not a pushy salesman. Gave us time to think and decide. Thanks Darran
July 25, 2026
Reply from DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Darran.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Ben was not pushy and we liked the…
Ben was not pushy and we liked the product and were able to walk around without undue pressure
July 24, 2026
Reply from DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Could not fault the service the chap…
Could not fault the service the chap who helped us was very pleasant and efficient
July 24, 2026
Reply from DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent!
Shopping for my new sofa was a lovely experience. I was undecided between two sofas and help and guidance I received was fab! Excellent customer service!
July 24, 2026
Reply from DFS Furniture - Bolton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Ben was great :)
Ben was great, talked me through the options, made me check the dimensions in my room to ensure the new sofa will fit, was patient when going through the extras and all in all it was a fantastic experience
July 23, 2026
Reply from DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Salesman Ben was polite respectful…
Salesman Ben was polite respectful answered any questions was a pleasant day customer service was really good
July 23, 2026
Reply from DFS Furniture - Bolton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Bought all my sofas from DFS
Bought all my sofas from DFS. Thanks Rick for being patient ☺️
July 23, 2026
Reply from DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
No pressure
Under no pressure allowed to broze no constant sales person there but readily available when required
July 22, 2026
Reply from DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards
Holly M
DFS Customer Support
Visited DFS in Bolton with my mother as…
Visited DFS in Bolton with my mother as we were both looking to purchase new sofas. Staff was really patient and left us to look around and decided which sofas we was interested in, rather than a lot of other companies were you are constantly followed around making you feel pressured.
When we was actually ready to talk to the staff, luckily a very friendly male staff member was walking past and asked if we needed any help.
We told the staff member which sofas we was interested in, and he gave us very good and informative answers to all our questions that we asked. He explained everything in great detail and made it a enjoyable experience...plus he made us coffee and a hot chocolate.
Would definitely shop there again and would highly recommend to anyone looking to buy a new sofa.
July 22, 2026
Reply from DFS Furniture - Bolton
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
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