Diamondere Reviews 

462
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, highlighting the staff's helpfulness, understanding, and prompt responses. Many people are delighted with the beautiful, high-quality products, noting the exquisite craftsmanship and wide selection of unique designs. Reviewers also appreciate the efficient and secure delivery, with many items arriving on time or even earlier than expected. However, some customers also noted that the actual product appearance, such as stone colors or sparkle, sometimes differed from online images or expectations. A few other people also felt that delivery could be challenging, experiencing delays, late deliveries, or issues with signature requirements and tracking information.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the beauty and quality of the jewelry,... See more

Quality

Customers are highly satisfied with the quality of the jewelry, frequently describing items as beautiful,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and timely... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as amazing,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a brilliant company! The rings are beautiful and customer service is fantastic. I originally had ordered the wrong size but Amanda and the team got my issue sorted within a few weeks. Hands down... See more

Rated 5 out of 5 stars

First of all, the quality of the aquamarine ring I ordered is excellent. The online description perfectly fits the real thing . This company has excellent service. Would recommend this company hands... See more

Rated 5 out of 5 stars

Through fantastic communication we were able to choose and pay for the ring of our choice. It was a beautifully made piece and the staff was very understanding about our limitations and made adjustmen... See more

Rated 5 out of 5 stars

We were looking for a wedding ring for my hubby to be and couldn’t believe the boring options available in the high street shops! Every shop seemed to offer a version of the same thing. Went on line... See more


Company details

  1. Shopping & Fashion

Written by the company

Create hand-crafted fine customized jewelry with a century old brand. We source natural gemstones from around the world for our beautiful gemstone jewelry. Free certification, engraving and shipping on all personalized jewelry!


Contact info

4.8

Excellent

TrustScore 5 out of 5

462 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(462)

225 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

From the Range of Rings

From the Range of Rings, to the ease of selection to placing the order, contact throughout and amazingly quick delivery, i could not fault anything. As for the rings, just as advertised, absolutely stunning and best of all she said, Yes".

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

We love this company!

We love this company! My engagement ring is beautiful and the matching wedding band fits perfectly. Their customer service is also great! Quick responses, and very friendly.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful and affordable

Saw an ad for an absolutely gorgeous ring and when I checked it out it was doable within my price range. I had been searching for months for something less traditional for my husband. I was so excited for it to come and the packaging was amazing, very high quality. The ring was absolutely gorgeous and I can’t wait to give it to him.

May 11, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Absolutely beautiful ring

Absolutely beautiful ring! My wife loves it! She was able to design what she wanted and received a beautiful piece of jewelry! Arrived on time and well packaged

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Everything was great!

Everything was great. Was hoping to get the ring before May 4th, but I wanted some certifications on the ruby, and that held things up. No worries - we are headed to Hawaii and I'll pop the question there mid-June.

May 11, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Wonderful rings!

Wonderful rings!! Great quality, fast order. And most importantly stunning rings. Love them and we thank you for being a part of our history.

May 15, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

The customer service was great

The customer service was great. The staff cares about the details. Communication is very quick and the team is excellent at solving any issue or addressing any concerns. The quality of their merchandise is amazing. I got an engagement ring and when it arrived it was even more spectacular than expected. Great staff, selection and final results!

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

This is one of a kind engagement ring

This is one of a kind engagement ring. The black gold and the lab diamonds shine is something very different. My fiancé is obsessed with it. It was quick and easy to build my ring online. I really recommend Diamondere!

May 14, 2026
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look