DMS Installations 

Excellent service from Shayne, Salesman. Sorted out problem regarding UFH. Five star customer satisfaction, followed up phone calls and emails immediately and resolved our issue. Very professional salesman. Would recommend using DMS.

I was referred to them by Calor as I wished to replace my oil boiler with an LPG one.
Guy turned up, spent 10 minutes poking around, made no notes. Tried to flog me insulation and solar panels.
Got a "quote", actually it was just a price, which was nearly twice what I had been quoted by local tradesmen. No breakdown of materials or labour, when questioned about this the price for the boiler he gave me was nearly 2.5 times the cost on a variety of online retailers for the exact same model.
Rip off merchants and conmen in my opinion.

Over all l am pleased with DMS they are coming to redo my hatch which am pleased about,l would be happy to use DMS again in the future

Delighted with loft ladder and service. Guys were extremely friendly, tidy and quick. Would definitely recommend

Excellent advice about purchasing options. Full loft and underfloor insulation was installed in one day by two very hard working operatives, who completely cleaned up after them. Follow up inspection was efficient and minor issues were rectified immediately.

With Beast from the East imminent, storage heater broke down. Phoned DMS and they supplied and fitted a new heater within 4 hours. Very pleasant and efficient electrician. Could not have asked for better service. Thanks to all who saved the day.

Thank you David. Due to bad weather and poor communication between workers and office it's taken three attempts at visits to finally get loft ladder fitted. Both men were very friendly and worked quickly to install loft ladder today and demonstrated how to work it. Payment was easy and stress free. Thank you David for your help in finally sorting this out.

I recently had under floor installation installed by DMS Installations and the two guys that installed it were polite, professional and worked hard to het the job finished explaining to me what they had done and pointing out a leak they had found under the floor which otherwise i would not have known anything about. I also got DMS to install a Worcester Bosch boiler and although the appointment scheduled had to be pushed back a few days as the boiler was out of stock the Engineer turned up to fit several days later as agreed and done a great job and tidied up afterwards and explained about the warranty registration. Later on in the day i also had a Home EPC carried out by DMS and I scheduled a Nest installation with them too which was put in as agreed at a fair price. Apart from a few minor hiccups with the appointment times not going to plan I have been very happy with the service. Hopefully if i require to call on them in future for aftercare I will carry on receiving the same standard of service from Scott and his team as Great customer Service is what will keep a business alive.

Be aware when ordering and paying deposits to this company, I ordered a night storage heater , to be delivered and fitted 5 days later, I explained if it couldn’t be done in this time I would look elsewhere , As it was the coldest week of the winter and I have a heart condition I needed the heater asap. David took the order and my deposit of £379 , assuring me of delivery: shortly after I was informed they had no heater in stock so probably the following week. I phoned and cancelled the order, and received a very abusive response and phone put down , 2 weeks later and 2 phone calls and a lot of flannel from them still no return of my deposit . I have my bank persuing this on my behalf. I am a pensioner and money is tight and having payed out for a heater from another company? I need my money back , as this is causing me hardship. I have seen and heard this company may have cash flow problems, in the meantime enjoying the interest in there bank from my money.,

and went elsewhere

We have regretted using them for cavity wall installations and despite numerous emails/calls, they have still not fixed the issues they caused by trying to find out where the beads were continually escaping from our house. No survey was carried out on the property and on installation day, they turned up 2.5 hours late, asked to use our electrical extension lead and connected to our electricity (never asked if our equipment was safe to use). They then said they didn’t have enough material to do the job and would return the following day. Arrangements were made with work for a days leave and waited in all next day...never showed up & when DMS were contacted, they said the fitter shouldn’t have told us that as they are not in charge of timetable! Eventually got it done, however they missed a large hole and had to return.....then the mess started from October till the end of January. Our property was covered in beads continually coming out of the building. DMS did come on numerous occasions (not always at arranged times) to try to establish the leak, they topped up the beading and again it came back out. They changed the air bricks to smaller ones & now we have gaps in brickwork, to which one fitter said was too poor quality to leave, yet they haven’t been back to fix, despite emailing and verbally saying they would. They have now said the beading is escaping from our gas meter box and should have been picked up gas company, despite the meter box being installed over 20 years ago. They stuck silicone on the box 2 weeks ago and said they would return the next day to rectify the issues, yet they have never shown up nor acknowledged emails asking what is happening. CIGA have bwen notifird asking that they don’t issue a certificate yet. Our advice to you if you are considering using them is don’t, get someone who rates customer service and can carry our work competently and does not require you to waste days off work when they don’t turn up despite arranging to. Pictures can be supplied to verify this review.

The work that was done (underfloor insulation) and they guys who carried it out were excellent.
However we were given a start time of 0830, while the installation team had been told 1130. I also had to ask for a written quote and was rung a number of times to ask if we were going ahead. I was also rung from the office and told the work was finished (I was out), and despite me telling them I hadn't had a chance to inspect it, they asked for final payment. It turned out the work wasn't finished and the team were back the next day. I felt hurried the whole away along and wondered if they have cash flow issues.

Proffesional work done ! Fitting perfect, excellent value , thank you.

Dms attended this evening . . Excellent advice given . Thanks to Karl , Steven and Allan for all their help.

Poor customer service. Waited in all day for a job to be completed. Called and was lied to. Told that my husband had spoken to them and changed the day- complete fabrication and rude interaction on the phone. Told that I was the first job next week and they would arrive at 8am. Waited in again. Called in the morning and told me they'd be there between 8 and 10. Arrived late and the engineer had been given the wrong part and wrong information- wasting both our time as he can't complete the job. I'm told DMS will contact me. They have taken a deposit for the work already and I am appalled by the unprofessional way they office conduct their business.

Would not recomend to anyone. poor service, never calls you back,supplied different product than was ordered, job left not finished, still waitting for callback to resolve the problem.not a happy customer !!!!!!!

Excellent customer service by the sales team in the office also the installation department completed job as discussed, left the place near and tidy and great after care service couldn’t have gone any smoother. Would highly recommend these guys. Terrific job

Fablous company to get all your renewables, turned out their professional agent was able yo get me alsorts of government funded insulation and a fantastic deal on the worchester boiler for my home. I was happy to have met this company and would introduce them to anyone of my neighbours. Highly recommendable.

The engineers were first class. The pipes and boiler look great. Dust sheets were used and the place left spotless when they were done. Best of all, I got a great price.

Finding the right kind of heating for our quirky house in the wilds of Argyll was difficult enough, it took time and patience and research to figure out what we wanted - a way to be warm and eco friendly, long term practical and easy to maintain. Through the Energy Saving Trust we were introduced to several installers, but only one was eager to help us, and since the very first visit to the completion of installing our hot air pump, people at DMS have been absolutely fabulous, very professional, careful and excellent at what they do, and they are really pleasant and kind. No one better!

Came on time.hard working lads.cleaned up and left the place just as they found it.would recommend the company to anybody.