Had a fantastic personalised experience Rebecca made sure we got the correct bed, mattress and pillows for our daughter. Exactly what we were looking for. Thank you and we will be back again.
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Friendly and knowledgeable staff. We were given time to look at beds/mattresses without any heavy sales. Staff were there if yiu needed them. Even got offered tea/coffee on our vist. An overall positi... See more
Delivery was on time. The two fitters were very efficient and careful when removing old bed and fitting new king size ottoman. They double checked positioning and ran through operation of bed, matt... See more
The pleasant staff team here had good knowledge of the products in the store and guided me on my needs well. I felt unhurried and able to ask as many questions as I needed and all were answered to my... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 10 Abbotsinch Retail Park, PA43 4EP, Abbotsinch, United Kingdom
- 01505 468000
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Comfortable more than a 5☆ hotel 🏩
Comfortable more than a 5☆ hotel 🏩
Whole process was impressive.
Whole process was impressive. Delivery arrived on time, old bed removed, new bed frame assembled. Guys were polite and helpful, lifting the mattress, stored elsewhere, onto the bed. All packaging removed for recycling. Amazing job!
Mattress
Salesman was excellent at Abbotsinch branch, very knowledgeable & took his time, no sales pressure ( which I liked) & got us the perfect mattress.
The Dream Team Work at Dreams Abbotsinch
I will never shop anywhere else for beds and pillows! I have never experienced such amazing customer service as I did from Paula at Dreams in Abbotsinch. From start to finish she was so friendly, helpful and knowledgeable that it made the whole process a breeze. I realised I had made a mistake with sizing after ordering the bed and when I went back in to the store, Paula made changing my order so easy. The whole team working there were incredibly sweet to my 3 year old niece and Paula expertly helped all 3 adults choose their perfect pillows. The store is also spotless. I hope Dreams know what a special team they have working in this location!
Brilliant mattress great price.
Brilliant mattress great price. Bought for spare bedroom and for guest staying at Christmas. No complaints from him.
10/10 all round!
The store was impeccably clean and well set out. Very professional sales assistant, not pushy, just knowledgeable and helpful. Used the slumber machine which said I needed a soft/medium mattress…and I’d always thought I needed a firm. Time will tell!
Really pleased with my choice… and it was a very enjoyable experience overall.
Great staff in shop Helpful and …
Great staff in shop Helpful and friendly . Drivers friendly efficient and mannerly
The service I got in the store was…
The service I got in the store was first class Gerry who helped me with choosing the mattress he was a n absolute gentleman thank you,and the 2 delivery men were wonderful so thank you for everything.
Good price and friendly team
Friendly sales team and reasonable prices for a great quality bed. Watch out for add-on charges to deliver to the room of choice plus insurance etc but all optional.
Best for beds.
We got our lovely Sleepeeze mattress from the store at Abbotsinch Paisley. The store is clean, bright and there's so much choice The staff are welcoming, professional and friendly without being pushy or over bearing. Highly recommend if you're looking for a mattress and are concerned about comfort.
Wonderful team (Paisley store)
Wonderful team (Paisley store), wonderful customer service. Will only buy from Dreams. Well done
Good value, reliable delivery
We bought a single mattress for spare room to match one we already have. Delivery was easy to arrange and communication re exact timing was very good. Can't comment on the actual mattress as it hasn't been used yet but as its the same as the one we already have it should be good.
Great service from initially walking…
Great service from initially walking into the store to getting our bed delivered would highly recommend
Absolutely fantastic service
Absolutely fantastic service from order to delivery! Sales staff were amazing and the delivery guys were so so SO professional and went above and beyond! Couldn’t recommend them enough
Very helpful sales staff
Very helpful sales staff. The sleep match machine proved to be very useful in helping to find our new mattress.
Excellent customer service…
The direction from the salesperson Margaret was excellent, made us feel valued customers and with her product knowledge make the an informed decision on the mattress type selected.
Highly recommended
I had visited the store previously and was assisted by Gerry, he was very friendly and knowledgeable and not too pushy, had advised at that point I was just looking and he helped and advised where needed. On purchase I was served by Mark, he greeted us on entry and listened to what I was looking for I advised what I had looked at the last time. He advised me to use the sleep match machine and gave me a pillow that would suit my shoulder width and sleep position. He walked round the shop advising and showing me options, encouraged me to try out different beds and mattresses and explained all the functions and benefits. He helped me find my new bed with ease and confirmed all my order before submitting and discussed different payment options. Fantastic service would highly recommend, was even offered a hot drink. A+ customer service
Excellent customer service
Served by lovely lady in Abbotsinch Store called Margaret. Very knowledgeable and extremely helpful.
New double bed
The salesman in the store (Gerry) was very knowledgeable and gave great advise to help us choose our new bed, the delivery guys were very good as well, they kept in touch as requested and arrived on time.
Had a Dream experience from Dreams…
Amazing experience from start to finish, used sleep match and got extremely detailed and professional help from Gerry at the store. Very patient and very informative. Sales process was amazingly fast and mattress was delivered within 5 days from an also amazing delivery team.
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