Dreams - Cannock Reviews 

177
TrustScore 5 out of 5

4.8

Unit 10b Oribital Retail Park, WS11 8XP Cannock, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Poped in today basically for a look around. We had our previous tempur bed from these guys 10 years ago so naturally our go to place. We always find the dreams staff super helpful and knowledgeable an... See more

Rated 5 out of 5 stars

Brilliant bed looks amazing and is solid built and made we already had a dreams mattress so just ordered the frame we couldn't be happier this bed frame is great value the man who deliverd it was love... See more

Rated 5 out of 5 stars

Stephen and Will the delivery drivers from Dreams Cannock delivered our king size bed today.They were quick,efficient and friendly.They let me know what was happening and were with us at the time allo... See more

Rated 5 out of 5 stars

Genuinely a fantastic experience and big thanks to cannock dreams who have been amazing. Everything promised was delivered; date , time and bed quality is superb. Would 100% recommend and monitor webs... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Unit 10b Oribital Retail Park, WS11 8XP, Cannock, United Kingdom

  • 01543 577640

4.8

Excellent

TrustScore 5 out of 5

177 reviews

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4.8

All reviews

(177)

14,190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dreams experience and employee behaviour

Me and my wife recently went to dreams store at Cannock without having zero knowledge of which product we need. Gary has help us to identify the right mattress by using sleep-match machine and given extended support to make it in our budget. Highly recommended dreams service and special thanks to Gary.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Grade A service at Cannock store.

From the first contact with the sales manager to delivery, completely hassle free and delivered bang on time too. I think the sales manager's name was Paul, he was so friendly and we had a good laugh too. This is how a retail experience should be , personable. Good price for the quality, compared to the mattress shop next door!

March 29, 2025
Rated 5 out of 5 stars

Overall very happy

Staff were helpful but not intrusive or pushy. Delivery & collection of old mattress went smoothly and within the time slot provided. Mattress is incredibly comfy.

March 22, 2025
Rated 5 out of 5 stars

From Show room to delivery Dreams were…

From Show room to delivery Dreams were fantastic, great sales team that were knowledgeable and answered all my questions to top notch delivery team, that were friendly, efficient and put my 2 beds together in no time at all. Purchased the tempura mattress with electric bed and have to say, I’ve had the best sleep ever. Thanks dreams ,I highly recommend this company.

March 15, 2025
Rated 5 out of 5 stars

The product is as described

The product is as described, comfortable luxury, a good investment.
No pressure from salesman, they left you to browse the showroom.
Offered a cuppa whilst we made up our minds.

March 8, 2025
Rated 5 out of 5 stars

Dreams mattress

Lots to choose from. The manager, friendly and very helpful, also swapped a mattress off a slatted bed frame onto a divan for us to see the difference each would make to the mattresses firmness. We went for a soft mattress although the machine said we should look at medium to firm ! (a bit gimmicky I think). Delivery on time and drivers put covers on their shoes to keep everywhere clean. Had for a week now and is heaven to sleep on

February 22, 2025
Rated 5 out of 5 stars

From ordering at store in Cannock to…

From ordering at store in Cannock to delivery of bed all went smoothly. Except no cover for bed but my Daughter in Law had picked on up from Dreams in Crewe. My Son brought it and he put cover on old bed.
The bed is very comfortable. I would certainly recommend Dreams to friends

February 9, 2025
Rated 5 out of 5 stars

Great choices, prices and service

Great choices, prices, and friendly, helpful staff . Thanks to Tammy at Cannock Dreams for helping is.
Delivery guys were prompt and pleasant, and extremely helpful.

I am a returning customer and have bought from Dreams for a long time - always look around - and come
back to Dreams.

February 7, 2025
Rated 5 out of 5 stars

Top class knowledge and service

Manager Paul at Cannock was so knowledgeable and very accommodating when we went into the cannock store with our two rather excitable children!! Excellent customer service and not pushy at all!!

January 31, 2025
Rated 5 out of 5 stars

Fantastic service

Fantastic service, Paul the store manager & Gary were a pleasure to deal with & really helped with making the right choice for our new purchase.
Would definitely recommend this store to anyone in need of a new bed or mattress.
Thank you Paul & Gary

December 28, 2024
Rated 5 out of 5 stars

Quick delivery and set up

Quick delivery and set up. Keeping us informed at every stage. My son loves his new bed. There is plenty of storage underneath and easy to lift up from the side. The mattress is very comfortable too!

January 25, 2025

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