Poped in today basically for a look around. We had our previous tempur bed from these guys 10 years ago so naturally our go to place. We always find the dreams staff super helpful and knowledgeable an... See more
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Brilliant bed looks amazing and is solid built and made we already had a dreams mattress so just ordered the frame we couldn't be happier this bed frame is great value the man who deliverd it was love... See more
Stephen and Will the delivery drivers from Dreams Cannock delivered our king size bed today.They were quick,efficient and friendly.They let me know what was happening and were with us at the time allo... See more
Genuinely a fantastic experience and big thanks to cannock dreams who have been amazing. Everything promised was delivered; date , time and bed quality is superb. Would 100% recommend and monitor webs... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 10b Oribital Retail Park, WS11 8XP, Cannock, United Kingdom
- 01543 577640
4.8
Excellent
177 reviews
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Absolutely amazing!
Absolutely amazing!! The bed is amazing but more importantly the guys who came to fit it William and his team were absolutely amazing!! Cannot recommend those guys enough!! Thanks again! 👍
January 11, 2025
Brilliant experience and such knowledge…
Brilliant experience and such knowledge reference bed types, sleeping patterns and suitability.
Amazingly complex of what type to pick - made simple in a relaxed and professional environment.
Brilliant- keep up the good work
January 5, 2025
Unprompted review
Excellent sales experience
We took my 86 year old Mum to Dreams to find a super king mattress & divan suitable for her and my Dad. The sales lady (extremely patient!) listened to what my Mum was after and she found the perfect bed. She wasn’t rushed or pressured into anything and the sales lady was just lovely. Delivery was spot on also - the guys were ace. Highly recommend Dreams in Cannock.
October 18, 2024
Amazing!
Paul was amazing at the Cannock store. We had no idea what we were after and he took us around to the sleep matching machine which gave us a few options. Eventually we settled on a tempur mattress, I can’t fault the service we have received and we love our new bed!
October 29, 2024
Unprompted review
Excellent service!!
Excellent service for my parents which my mum is disabled and in a wheelchair, Kiran was very helpful and made recommendations to suit there needs on an electric bed, definitely would recommend
September 8, 2024
Unprompted review
The delivery drivers were excellent
The delivery drivers were excellent, removed their shoes , unpacked quickly , assembled bed mattress , removed and too packaging away . Very polite came from Liverpool. Would recommend. Dreams shop Cannock very friendly .
September 20, 2024
Unprompted review
May use AI-assist with repliesRead more
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Do NOT purchase from here
Spent an absolute fortune on a Tempur Mattress which has sagged in 6 months of minimal use . They sent a company out to inspect and in the report it stated I have a slatted base when I don’t and all sorts of tests when they only ran a plumb line across the bed. Really not good enough at all. I would never buy a Tempur mattress again . The customer service has been abysmal and I’m stuck with an awful saggy, expensive, 6 month old mattress! Extremely disappointing at best
September 28, 2024
Unprompted review
Reply from Dreams - Cannock
Good afternoon Fiona,
Thank you for taking the time to leave us your review.
I am very sorry to hear that you are experiencing an issue with your mattress.
Having had a chance to review inspection report, I have sent you an email with some more information and I hope to find a mutually agreeable solution for you.
Many thanks,
Kishan
Following a visit to Cannock Dreams…We could not resist the temptation to place a order.
Following a visit to Cannock Dreams store, to have a look for ideas on purchasing a new mattress, we were welcomed in by two very helpful, friendly members of staff, of whom took the time to listen to our requirements, and pointed us straight to the correct items for us to try, considering we were only viewing for ideas, we placed an order for a new Tempur mattress there and then.
September 20, 2024
Fabulous product and service
From beginning to end, I received excellent service. All staff in the showroom were so helpful without being pushy. They were pleasant, knowledgeable, friendly and all had a good sense of humour, which was much appreciated.
Then I had the delivery. The delivery date was booked and the delivery men arrived on time. Again they were friendly and helpful, going above and beyond to help me.
Finally the bed! I have literally slept like a baby since getting it. The only problem is forcing myself out of it!.
I thank all staff involved.
September 13, 2024
Great service
Staff were very friendly and accommodating. Bed is fantastic. Went the extra mile accommodating our young son as the store was quiet.
August 10, 2024
Simple process from start to end
Simple process from start to end, with a good range of options and product choices
August 24, 2024
Great service
From young lady in store being very helpful & informative to delivery very pleased
July 24, 2024
Staff made whole experience good
Staff made whole experience good, pointed us to the right bed for our needs.
July 26, 2024
Lovely bed really nice sleep comfortable.
Overall lovely bed. I wasn’t pleased with how much I paid it is a lovely bed but hassle. The bed foot end had a mark on, the delivery man said he would report & they would ring to replace. I have had to chase and the tv keeps randomly coming out on its own and turning on. They have said they will replace in August! This was a birthday present for the price I would not expect this. No response from whether they will be fitting just a delivery date I originally paid for fitting so I believe they should but no response from my question. The sellers were good. Delivery guys were great, friendly, good communication and fast. Aftercare once they got back to me very good and sorted the tv and replaced the foot end so overall only a slight glitch really happy with the bed and it’s comfortable and 100% better sleep.
July 21, 2024
Reply from Dreams - Cannock
Good afternoon,
Thank you for taking the time to leave your review. I am sorry to hear about the issues you have had with your TV bed. I have left you a voicemail and sent you an email so that we can discuss this further. I look forward to hearing from you.
Kind regards,
Simon
Take your time
We tried 5 matrasses for 5-10 minutes each before narrowing to our top 2, then after another lie down on each we popped out to a competitor and following a similar process returned to Dreams.
We filled in the paper work and sorted a suitable delivery date. The matrass was installed without issues and we are now sleeping comfortably.
June 4, 2024
Everything went smoothly from places…
Everything went smoothly from places the order felt with in shop in Cannock by a lovely lady to delivery which I was kept in touch about regularly. The two gentlemen who delivered bed were excellent put covers on their shoes removed old mattress and removed cover from new mattress and place mattress on bed. Would really recommend Dreams .
June 28, 2024
Very Knowledgeable and helpful staff, lots of options
Me and the wife needed a new bed, went to dreams in Cannock and found the staff very knowledgeable and helpful.
Did buy a bed, would buy a bed again should i need one and would recommend to family and friends.
June 23, 2024
Unprompted review
Very pleasant delivery driver very good service
Very pleasant delivery driver very efficient efficient goo
June 23, 2024
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