Hanan was wonderful! After completing the sleep assessment she ensured she helped me find a mattress that met all my needs. She was extremely helpful throughout the whole process! Thanks!
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We visited the Clapham store to buy a single and double bed and were helped by Hanan. She was very polite, helpful, and listened carefully to what we needed. She made the whole experience easy and... See more
I went in store to test the Tempur mattress. We were asked to use the dreams machine first hand them lead to the mattress which felt comfortable. I’m expecting so a new mattress is a must and reall... See more
We went to the Dreams Clapham store when preparing for a house move and with a number of bedrooms to make purchases for. We were assisted by Phil who could not have been more helpful, personable or kn... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
376 Clapham Road, SW9 9AR, Clapham, United Kingdom
- 02076 270670
4.5
Excellent
161 reviews
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I am enjoying my new mattress, my sleep is sweet!
The service I received in the store was efficient and polite. I received my mattress within the stated time slot. The guy that delivered the mattress was courteous. Great service I will highly recommend this store/ company!
January 23, 2026
Excellent Customer service
Excellent Customer service, Prompt Delivery, durable mattress I have always bought durable mattresses, pillows etc from dreams. Not disappointed on recent purchase. Will readily recommend.
October 31, 2025
Clapham, London Dreams - Bed review
I had a great experience overall! The sales assistant in-store was fantastic—really helpful and made the process easy. The bed is exactly what I wanted, and the delivery team did a great job. The only thing I’d mention is that the delivery time was a bit longer than expected, but it was worth the wait. Very happy with my purchase!
December 6, 2025
The sales rep was highly knowledgeable…
The sales rep was highly knowledgeable and helpful.
The delivery guys were great too.
November 22, 2025
Great mattress and very good also the…
Great mattress and very good also the lady who helped me to find it .
November 21, 2025
Good choices of mattresses
Welcome service and prices are good. Plenty of mattresses to choose from but delivery time is quite long
October 31, 2025
Phil at Clapham branch is ace!
Phil at the Clapham branch was excellent - calm, knowledgeable and efficient. We love our new bed!
September 21, 2025
I am enjoying my new mattress I feel…
I am enjoying my new mattress I feel really comfortable now the gentleman was very friendly where he came to deliver my mattress
September 13, 2025
My Dreams sofa bed is really…
My Dreams sofa bed is really comfortable and their is enough space for two people. Love it.
August 31, 2025
Shopping at Dreams is a good experience
Helpful friendly staff and good choice of merchandise made the experience of shopping easy.
July 26, 2025
Excellent service
The store advisor was responsive to my health needs regarding comfort and stability of bed and sourced appropriate mattress and bed base for me
Delivery team very prompt and efficient offering advice on mattress care
July 25, 2025
Good staff the way they explain abou…
Good staff the way they explain abou the matters it easy to understand they treat like family am happy with great service!
May 9, 2025
Well worth it!
Doing most of my shopping online, I almost brought a mattress online and I’m very glad I didn’t. I went to the Clapham store and Philip was extremely helpful in finding me my ideal mattress. I went on the machine they had in store which does a body scan to recommend best matches, and afterwards Philip recommended some to test out and I ended up choosing one which I wouldn’t have thought to try. I had to wait a couple of weeks for delivery but it was well worth it! The delivery was to my room upstairs which helped a lot. The mattress is extremely comfortable and I’m very happy with it. Definitely recommend them for mattress purchases.
April 26, 2025
I bought small double bed with mattress…
I bought small double bed with mattress I’m so happy nice quality. .
April 25, 2025
A matter of people
Quality: very good
Price: competitive if you keep track of the offers
What make the real difference was the persons who helped us in the shop (clapham, London), specially Jordon
April 21, 2025
Great mattress.Deliverd in time by two…
Great mattress.Deliverd in time by two very nice and helpful men.
March 30, 2025
Good
Good afternoon,the lady that service me from your store in Clapham was very helpful to me.I can recommend her for the good service. Thank
March 15, 2025
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