Dreams - Croydon Reviews 

The sofa bed is super comfortable and the young lady (Chyna)that sold the piece was super helpful and respectful. She was considerate to put a special mention to not have delivery around school pick up time. Very happy with the entire process

Very happy with in store service & also with the delivery service & the nice gentleman that assembled the bed.

Good product, wide range,good service

We had a really great experience in the Croydon store last month. Calvin made sure to listen to what we needed and made lots of recommendations. We ended up being in the store for a couple of hours! We were certain we wanted a certain type of bed, but through his knowledge and guidance, we ended up with the opposite! We now have our mattress and are super pleased with the service. A big thank you to Calvin.

I ordered a bed for my son and I understand to bring it to the room of choice is an extra £40 but it was litterally one of those divan beds, I litterally asked the drivers if they could possibly help me as I was pregnant and they litterally refused because I didn’t pay, like out of the kindness of someone’s heart I would assume a pregnant woman u would have the decency to just say alright go on then leaving the bed at the front door for me to drag is is diabolical

Amazing experience, the shop had all mature staff, so the professionalism level so different, it wasn't just about making commission, it was about selling me a product I needed.

Hello, A very helpful lady called TANYA helped me over the phone today,she went above & beyond to help me get the right mattress for my daughter,she was so patient, whish all assistance we're this polite & helpful.A credit to your company.thank you Tanya
Stephanie long.
This was at Purley way branch.
1/12/25

Dreams Bed offers comfortable and long-lasting beds, and their staff are very friendly. Noel, who attended to us, was highly professional and went the extra mile.

It was so easy n the sales assistant was just amazing he was very will to let us try lots of bed ,,,, he was very professional n calm ,,,, Moses was clear with instructions,, very smart n patient,,,

Great variety, ease of testing different mattresses, very helpful and knowledgeable staff member , Calvin. He gave us lots of information and advice and helped us to choose the right mattress. Very happy with the service, thanks Calvin.

Your drivers kept me informed came along very professional fitted the bed no mess took everything away

The whole experience was straightforward and quick

Good customer service from the sales team. My concerns were resolved promptly

The guy who showed us around, was very helpful, polite and treated us with kindness. We felt confident to buy after getting information about the product - including size and delivery options, and getting our beds taken away. All in all a good experience so far! Our beds arrive next week ...

Excellent patient help and advice from Calvin at Purley Way store, easy ordering and great communication from Liam at delivery. Very happy!

From going into showroom to bed being delivered was a very easy and prompt service sales representative was helpful and polite and made the hole process easy and efficient.

Phoning them no problem, taking the money no problem, delivery excellent,
Customer service what a bloody nightmare

The lady was helpful and knowledgeable of the product. The bed suits me.

He was of great help

I am very pleased with the mattress except I did not realise how heavy it is and I feel this should be told when it is sold.; especially to people of my age (87).I would like to recommend the young gentleman who served me as well as the 2 people who delivered it.