I went to the Fulham store and found the staff to be very welcoming. The service was friendly and the staff was very knowledgeable about the products and made the whole process easy. I particularly... See more
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I had a great experience at the Fulham location of Dreams. I recently moved to the UK by myself and needed mattresses and bedframes without breaking the bank. James was an incredibly knowledgeable s... See more
We were met at the door by Liibaan (Lee) who immediately sorted out where we could park and led us through the process of choosing a king sized mattress and a single guest bed. He was endlessley helpf... See more
The staff were friendly and knowledgeable, the delivery was fine but there was a small issue with the mattress. Once I got the plastic sheeting off the mattress, I noticed two dark lines at the bot... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Wandsworth Bridge Road, SW6 2NY, Fulham, United Kingdom
- 02077 312080
4.7
Excellent
98 reviews
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My experience super.!!!!
My experience super.!!!!
My choose was dream Company I love the matress.
I made was in Wandsworth Bridge road . Name person attention Mr. Lee.
Excellent personal 👏 👌 👍
March 29, 2023
Useful and honest advice as well as…
Useful and honest advice as well as friendly explanations and professionalism regarding the products, thank you!
March 31, 2023
Had a very good experience buying a bed…
Had a very good experience buying a bed from Dreams. Great variety, excellent service and good overall advice. The computer generated information about how you sleep was extremely helpful. Overall very good value for money and expert advice.
February 28, 2023
Unprompted review
Great customer service
Great customer service, and good quality products! Really love the bed and mattress that we bought!
January 23, 2023
The sales assistant was so helpful and…
The sales assistant was so helpful and informative. My mum loves her bed!!!. Thank you.
February 16, 2023
Good price, quality and service.
We bought Hudson Mattress and Ottoman Base, items arrived on time, assembly was quick and professional, they’ve also removed an old sofa bed.
Store Team (Jerome) was very helpful, polite and knowledgeable-Cheers mate!
Overall we are happy with service, price and product quality.
January 3, 2023
Easy experience with knowledge sales associate
I had a great experience at the Fulham location of Dreams. I recently moved to the UK by myself and needed mattresses and bedframes without breaking the bank. James was an incredibly knowledgeable sales associate who helped me find exactly what I needed without overselling me. Recommended it so much my colleague who also just moved it went in the next day!
February 11, 2023
Unprompted review
Got exactly the advice and mattress i…
Got exactly the advice and mattress i was after
January 2, 2023
Faultless Customer Service
We were met at the door by Liibaan (Lee) who immediately sorted out where we could park and led us through the process of choosing a king sized mattress and a single guest bed. He was endlessley helpful, patient, courteous and professional. Our delivery is next week so we can't comment on that, but we are extremely happy with the service so far and would highly recommend Dreams in general and Lee in particular. Excellent customer service.
December 30, 2022
Unprompted review
Needed a value for money mattress
Needed a value for money mattress.
Replacing an old one from our rental.
James was extremely helpful, kept us in the price range we wanted.
Quick, easy, and happy with the service.
December 26, 2022
Unprompted review
Excellent customer service and range of…
Excellent customer service and range of products
December 17, 2022
Unprompted review
Thank you James and Philip
Visited both Clapham and Fulham branches. Philip and James were ever so helpful, taking the time to explain everything I needed to know to make a decision. Looking forward to getting my new bed and mattress.
November 11, 2022
Unprompted review
Excellent customer service,quick…
Excellent customer service,quick delivery and excellent quality matress and pillows
October 1, 2022
Unprompted review
Bought a mattress and bedframe
Bought a mattress and bed frame with very reasonable price. Great quality, great service at the store, tried out the mattress with helpful advise from sales rep James. Delivery was prompt and staffs were very polite. The bed was very easy to assemble. Best buy.
July 12, 2022
Unprompted review
Great experience
Great service. Saba was warm and really cared about helping us get what was best for us. We bought a mattress, pillows, a duvet and a mattress protector.
August 31, 2022
Unprompted review
Excellent customer service by genuinely…
Excellent customer service by genuinely kind and experienced staff. No pushy sales talk. Went beyond my expectations to ensure we had exactly what we needed at a set budget plus an unexpected discount too. Couldn’t rate them higher. Thank you so much.
August 30, 2022
Unprompted review
Great customer service!
Larry, the shop assistant that helped us, made the experience for us! He was knowledgeable, helpful and funny. We walked away extremely satisfied with our purchase.
July 16, 2022
Unprompted review
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