Not only was the salesman extremely knowledgeable and helpful he was courteous and friendly and able to answer all my questions and concerns. The men who delivered the bed were amazing ! They were fr... See more
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Harris was great and very helpful. We purchased a mattress over their competitor, Benson for Beds next door, because we he was so willing to help. I was very happy with the purchase. It should be n... See more
I forget the assistants name (a male with a ginger mop), but he was attentive without being overbearing. He showed me bed that determined the correct firmness of mattress and then showed me the matt... See more
Was greeted with a smile and offered beverages. Be careful when purchasing products always check the price displayed is the price for that item. I thought I was purchasing an item at a price however w... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit F Leeds Road Retail Park, HD1 6PF, Huddersfield, United Kingdom
- 01484 799219
4.8
Excellent
130 reviews
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Dream beds with a dream teamNot only was the salesman extremely…
Not only was the salesman extremely knowledgeable and helpful he was courteous and friendly and able to answer all my questions and concerns. The men who delivered the bed were amazing ! They were friendly professional and went the extra mile in teaching the tricks of how to open and close my storage bed which I had been struggling with. Excellent service all round. Many thanks guys !
June 27, 2026
Living the dream
I forget the assistants name (a male with a ginger mop), but he was attentive without being overbearing. He showed me bed that determined the correct firmness of mattress and then showed me the mattresses that corresponded with the results.
The mattress was delivered sooner than expected and it exceeds my expectations.
Great job.
May 30, 2026
Good deal as bought if the internet in…
Good deal as bought if the internet in the sale. However, this was after visiting the Huddersfield store where we were well looked after and shown around.
May 25, 2026
The young man at the Huddersfield…
The young man at the Huddersfield branch was knowledgeable, friendly and very professional
April 14, 2026
Harris was great.
Harris was great and very helpful. We purchased a mattress over their competitor, Benson for Beds next door, because we he was so willing to help.
I was very happy with the purchase. It should be noted I wouldn't have normally done a trust pilot review, but Dreams sent me a £500 survey via email and they highlighted that if I added a review they would double my entry into the draw.
May 1, 2026
Unprompted review
Happy
Ordered my bed came within two weeks. The 2 young men were called lstashom and lsear who was assembled my bed? There was no problems. There were very, very polite excellent service. Happy customer. Thank you.
May 1, 2026
A great sales team of Alan and Taylor…
A great sales team of Alan and Taylor on the day we visit they made us feel very welcome, their help was brilliant and the delivery team was spot on also.
April 12, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very disappointed with our mattress
Very disappointed with our mattress. Bought less than 3 years ago hybrid memory foam mattress. It is now ‘n’ shaped with a hump in the middle. Totally uncomfortable now and hurts my back as sleeping on a slope. Had to buy a slumberland mattress from bensons costing £1350 but it has an 8 year warranty unlike dreams with a 1 year warranty. Very upset that something that should last a long time didn’t. And it smelled horrendous for two weeks as well because of the fire retardant chemicals it was sprayed with, so bad in fact we had it replaced but the second one was just as bad as the first!!
November 28, 2025
Unprompted review
Reply from Dreams - Huddersfield
Good morning Rowena,
Thank you for your recent review.
We are sorry to hear your feedback about one of our products.
So that I can look into this further I have requested some details via Trustpilot.
I look forward to hearing from you.
Kind Regards,
Wayne
The mattress is going good so far.
March 21, 2026
Bed and mattress
Great bed and mattress very comfy and sleeped well.the delivery was good and the delivery drivers were very helpful would definitely buy agian.
March 3, 2026
New bed
The service i recieved from the moment we entered the shop to the delivery at my home was absolutly brilliant
February 20, 2026
Staff from showroom very customer…
Staff from showroom very customer friendly and helpful
January 31, 2026
Great services and products
Great services and products! Very happy with our latest purchase just as we were years ago when we first ordered from Dreams.
February 7, 2026
Great all round!
Helpful staff, particularly Alan, no pressure/hassle service just friendly and informative and the sleepmatch machine was really interesting, great shopping experience in a nice, well laid out store!
January 31, 2026
Unprompted review
FAB…
Excellent customer services helped us make the right choice of mattress friendly and helpful
January 18, 2026
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