David was incredibly patient with me whilst I chose my first mattress. I found it difficult to decide but he did not make me feel rushed and offered really great opinions. Even ended up with some com... See more
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John greeted me and I advised what I thought I needed. He introduced me to sleepmatch and while I was relaxing he made me a perfect builders tea( that I asked for). We then moved around the store chec... See more
We visited Leamington Store.Store member David helped us very good.He tried to tell us about payment options and details about bed base and matresses.We are really happy to buy our bed base and matres... See more
Rosie at the Leamington spa store was brilliant, from the minute we arrived until we left. Very attentive and knowledgeable. Thank you Rosie
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Myton Road, CV31 3NY, Leamington Spa, United Kingdom
- 01926562309
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From entering store to delivery had…
From entering store to delivery had good service and mattress comfortable. Person David I think his name was is a very pleasant person.
Great service and very helpful
Great service and very helpful, useful advice.
Short delivery time, accurate drop off time with courteous delivery team.
Good value/comfortable/looks good
Good value bed. Very comfortable to sleep on and looks good.
Exellent customer service
Exellent customer service, very helpful no pressure to sell,which i like, don't like pressure selling, would recommend dreams
A very helpful assistant in the shop
A very helpful assistant in the shop. Understanding & very knowledgable
Best night sleep with by far most comfortable mattress we tried 100’s!
We are very pleased with our choice of mattress. We both tried lots of stores and lots of mattresses and as soon as we tried this mattress it was obvious how much better it felt. It has the luxury sink in cosy feel with the supportive firm under layers which prevent any roll or sag. Super kingsize has also meant more space and luxury it feels like we are staying in a 5 star premium hotel every night. Very happy.
The service at Leamington Spa store was…
The service at Leamington Spa store was first class
The bed match machine made making a choice so much easier and accurate
Delivery was also first class
Andrew and Jacob were kind and provided information on safety and care of bed and mattress was invaluable
Thank you
Welcoming atmosphere and very attentive…
Welcoming atmosphere and very attentive consultants without being pushy. Great choice of beds and accessories.
Fantastic service
Fantastic service with a special thank you to Wendy at their Leamington store whi helped me to chose the right bed for us to the delivery and assembly guys who great too.
Great service
Sales assistant in shop was really helpful she helped us to find what we were looking for lots of advice and information.Ordered bed given delivery date and then text us with arrival time delivered on time took old bed set up new bed very efficient
The personal helpful experience by the…
The personal helpful experience by the lovely lady who was helpful but not pushy. I love the new bed !!
Great all round
Great advice in store, fuss free delivery of my mattress, cleaned up afterwards and all at a competitive price.
We had excellent service from the shop
We had excellent service from the shop. Very happy with the bed and pillows
Knowledgeable friendly staff
Knowledgeable friendly staff, Rosie was great....bought more on the day than planned.
Great service for sales and delivery
Sales lady in Leamington was brilliant and really helpful. Delivery drivers considerate efficient and friendly. The mattress is firmer than I expected. I am hoping it will ease. I have 100 days from 25th November to decide
The sales staff were very good in…
The sales staff were very good in explaining the benefits of each mattress with out sounding like a sales pitch
And the delivery guys were careful, clean and quick - they were very aware of handing pictures etc
All in all the staff I dealt with showed Dreams had staff to be proud of
New bed & mattress - excellent
The service I received in store (Rosie in Leamington) was fabulous. She was friendly, professional, knowledgeable and accommodating.
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