David was incredibly patient with me whilst I chose my first mattress. I found it difficult to decide but he did not make me feel rushed and offered really great opinions. Even ended up with some com... See more
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John greeted me and I advised what I thought I needed. He introduced me to sleepmatch and while I was relaxing he made me a perfect builders tea( that I asked for). We then moved around the store chec... See more
We visited Leamington Store.Store member David helped us very good.He tried to tell us about payment options and details about bed base and matresses.We are really happy to buy our bed base and matres... See more
Rosie at the Leamington spa store was brilliant, from the minute we arrived until we left. Very attentive and knowledgeable. Thank you Rosie
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Myton Road, CV31 3NY, Leamington Spa, United Kingdom
- 01926562309
4.9
Excellent
219 reviews
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Customer service was excellent
Customer service was excellent, so helpful and patient as my grandson wasn’t sure what he wanted.
We have previously purchased so happy to be a returning customer.
November 9, 2025
Excellent experience from beginning to…
Excellent experience from beginning to end- from initial great service and knowledge in the Leamington Spa branch to punctual friendly delivery and build from the delivery team.
November 8, 2025
Highly knowledgeable…
Highly knowledgeable staff,friendly.Plenty of choice and the sleep match machine is very good.
October 13, 2025
Unprompted review
Friendly in store and delivery men…
Friendly in store and delivery men amazing. Had bed up in 10 mins and were polite
October 3, 2025
Super service
From David in the Leamington store to Andrew on delivery we had a really friendly and extremely professional service.
Highly recommended.
August 31, 2025
Dreams assistance was excellent …
Dreams assistance was friendly and very knowledgeable he listened to our needs and budget and reccomended several options. He left us in private to make a decision and then made my order arranged delivery ect.
David is a credit to this store
August 24, 2025
Unprompted review
The service I received from my trip to…
The service I received from my trip to Dreams to delivery was excellent, I was very happy with everything.
August 20, 2025
The whole process of buying a beautiful…
The whole process of buying a beautiful new bed was excellent from start to finish. The lovely salesperson in the shop was very helpful & polite, explained everything to me in great detail. The dismantling of old bed, delivery & putting together of new bed was no trouble to the lads who came. We were kept informed of delivery & time regularly. Overall, excellent service from everyone at DREAMS. Thank you so much!
August 18, 2025
David at the Leamington spa store was…
David at the Leamington spa store was super helpful, friendly and efficient. He greeted us warmly and offered us a drink. His product knowledge was on point. It was a very good experience from beginning to end 🙂
August 16, 2025
Unprompted review
Excellent staff who made us welcome…
Excellent staff who made us welcome gave us a drink and took us through the selection and purchase process with patience and clarity of direction
July 26, 2025
Really nice people to deal with!
The salesperson, David was really helpful and went out of his way to ensure that we were happy and had made the right choices! He greeted us in a really friendly way when we entered the store, offering us a drink and time to relax while we made our choices. He then demonstrated the "Sleepmatch" so that we could choose the most suitable mattress for us. Armed with pillows, off we went around the store trying out selected mattresses! David was extremely knowledgeable and helpful, never pushy. It really was a pleasure purchasing from Dreams! First class service.
July 27, 2025
Unprompted review
Outstanding Customer Service
Our experience was fantastic from the moment we arrived at your Leamington Spa store: we were greeted by Rosie who offered us hot drinks, gave us a warm welcome and checked for our ideal bed using Dreams' sleepmatch technology. Rosie's customer service was second-to-none and we really appreciated her friendly and professional manner. We ended up buying the Davies ottoman bed frame, Rochester mattress and Tempur pillows, and are really happy with the quality of all. Rosie even threw in some mattress protectors to help preserve our new items. The items were delivered on time and the delivery team were efficient. We wouldn't hesitate to come to Dreams again for our future beds. Thank you Rosie and the Dreams team!
May 26, 2025
Leamington Spa Store… Fabulous Customer Care
We dealt with Rosie at the Leamington Spa showroom, who was super nice and helpful, from the moment we walked into the store until we left, having made our order for the perfect bed! I had my ideal sleeping position tested and was shown a variety of mattresses to try… she was thoroughly professional and took a real interest in us, to ensure Dreams deliver the right bed for us.
I would definitely recommend the store to anyone!
July 18, 2025
Unprompted review
Very Happy
Visiting the shop was really worthwhile. I got to try lots of mattresses and the lady who took me round had lots of time for me. Very friendly and helpful. Ordering and delivery went very smoothly.
July 5, 2025
From the excellent service in the shop…
From the excellent service in the shop to the professionalism of the delivery team Dreams staff have been outstanding.
June 22, 2025
Sweet Dreams !
Bed, in perfect condition, was delivered and installed on time. Excellent service.
June 13, 2025
David the sales guy was fantastic
David the sales guy was fantastic, there was no pressure from him at all he offered us drinks and was very knowledgeable of what we were looking for, we knew we wanted a Tempur mattress and he found the best one fir us
May 31, 2025
Excellent delivery
Excellent delivery. Put covers on their shoes to bring mattress in the house
June 1, 2025
I had great service from start to…
I had great service from start to finish. They went out of their way to ensure everything was in order and kept me posted every step of the way.
The delivery team who was fitted the bed were brilliant.
Would definitely use Dreams again.
May 25, 2025
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