Deb from Dreams- Nuneaton was really helpful in finding us a Tempur mattress. From having us do a quick test to find our perfect sleep position/mattress to the best deal / delivery that suited us bes... See more
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The staff were very helpful and considerate. They explained the types of mattresses and bases available and fabric colours that were available. They gave us options for delivery of the new and collec... See more
Jugal the shop manager was really helpful, friendly and professional. He was eager to find the right mattress for my need and was not just trying to make a sale. Recommended.
We want a super king size mattress and the dreams sales lady reminded us to check if it could be moved to the upper floor at our house. It was lucky we heard her professional advice and went back to c... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Newtown Road, CV11 5UT, Nuneaton, United Kingdom
- 02475278066
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Excellent sales staff
Excellent sales staff, very attentive. Delivered on time by a very polite delivery team.
Excellent staff and a good very welcoming choice of…
Excellent staff and a good choice of products
Buying a new mattress at Dreams, Nuneaton
The sales man was extremely helpful - not "pushy at all. He gave us information about the various mattresses but then left us to decide together which one we wanted. Apart from arriving earlier than the advised time, the delivery team were excellent, very helpful and considerat
Service and product
Perfect service in store , did the test to see what matters best suited. Mattress arrived and was well received. Great service all round!
We are very pleased with our mattress.
May use AI-assist with repliesRead more
manufactured default metters
Order number 886WK575
I am very disappointed with how dreams have delt with my manufactured default metters, they have refused to replace my metters or refund my money back, even though it is still under the 5 years warranty. I wouldn't recommend anyone to buy dreams products.

Reply from Dreams - Nuneaton
My lovely bedFrom ordering to delivery everything…
From ordering to delivery everything was great
Bed shopping at Dreams.
As soon as we entered the store Rob greeted us and asked if he could help us. I told Rob that I needed a soft mattress and he showed us the various options. He was very patient and friendly. He then asked me to lye on the special bed which given all my details gave the best options for my particular needs. I am disabled with a serious back condition which was taken into account.
Eventually we chose a Tempur soft matress and a base with a headboard and drawers.
We chose to opt for the 0% finance and Rob took all my details and identification. It took a while to do this and I was eventually accepted.
Our shopping experience in Dreams was very positive due mainly to Rob, a very pleasant and friendly person.
I am experiencing difficulties with a…
I am experiencing difficulties with a particular service that isn't disabled-friendly, and I would like to bring it to the attention of the management or relevant authorities to address and improve the service. I only give 1 star because of one nice lady in this place who was very helpful and 4-star negative for the male supervisor/ Boss of that day.

Reply from Dreams - Nuneaton
Very pleased with whole experience from…
Very pleased with whole experience from buying a new bed and delivery.
lovely people to deal with
We called into Nuneaton Branch for have a look at some mattresses and were very impressed with what they had on offer, especially in the sale. The sales team were brilliant. No pushy sales people, just helpful and very knowledgeable . Thank you for all your help and we are very satisfied with our purchase.
Exceptional Customer Service
Wow - Rob is such a great store colleague. Knowledgeable, friendly and professional throughout my shopping experience. Full of energy and a real enthusiasm and passion for his role. Made my experience at Dreams amazing and got my sale.
Very happy customers 5star rating.
Excellent service from start to finish.
Bed delivered on date and time given.
Bed made up, all rubbish removed and details for airing bed and turning mattress explained. Delivery driver and assistant extremely respectful of our house.
They do think very well all staff nice…
They do think very well all staff nice and helpful
Dreams 5star reviewalong…
Good service and prompt delivery along with delivery men being polite and thoughtful
Recently purchased two beds from…
Recently purchased two beds from Dreams. Very happy with our experience, and will recommend them to both family and friends.
Left feeling welcomed and with the right information!
Went in today to get info about a mattress replacement; wasn’t expecting too much. But boy was I wrong, the employees were both really nice but most of all Rob made sure we felt welcomed and left knowing exactly what we wanted! Which we did. Thank you Rob!!
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