Great range of mattresses and very clearly labelled. Sales consultant knowledgeable and helpful. Very relaxed about me asking questions, explained everything and encouraged me to try the mattresses on... See more
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Visited Telford Dreams on 7th September,The assistants were very welcoming and offered a drink . We were assessed using the sleep match and advised re pillows. Shaun Bhaker was our assistant and help... See more
Genuinely would give 10 stars if we could. We visited the Telford store and from the moment we walked in we had such a lovely greeting from the manager who passed us onto the expert Shaun who was am... See more
We had a fantastic experience with Shaun at Dreams in Telford. He was so friendly and welcoming, even offering us a drink and being incredibly patient while we had the children with us. Shaun t... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Telford Bridge Retail Park, TF3 4PB, Telford, United Kingdom
- 01952442247
4.8
Excellent
273 reviews
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I’ve bought from Dreams before and had…
I’ve bought from Dreams before and had a good experience so they were my first thought when I needed a new double bed for my spare room. Sales assistant Natasha was really helpful and knowledgeable. She tailored the bed choices to what I’d asked for & I got to try out lots of different options eg firm, medium, soft. As it was for a spare room I wanted something mid range & was really pleased with my choice and the end price. I ordered on the Saturday and it was delivered the following Thursday. Delivery men were great & it was upstairs & put together in no time. Nobody has actually slept in it yet so I can’t comment on the comfort, but I’m sure it won’t disappoint.
July 13, 2025
Mattress
From the moment I walked into the shop I was greeted with a smile from Jade. No one else in shop so I felt I was getting full attention to my needs.after choosing a mattress it was easy to arrange delivery. Extra was a mattress protector for free. On paying for extended cover, I received a phone call to say I had been overcharged, so £20 was waiting for me to collect. You don't often get that. All in all it was a painless experience
July 12, 2025
Staff at the Telford store were very…
Staff at the Telford store were very helpful, I bought two mattresses. Very happy with the prices. Delivery was very quick had them in about a week. Overall brilliant service
June 28, 2025
I wish buying anything in the future is…
I wish buying anything in the future is as smooth and enjoyable as it was buying a mattress from Dreams. Natasha is a credit to her team and we actually really enjoyed our trip out. Thank you!
June 22, 2025
Unprompted review
Good service in shop excellent delivery…
Good service in shop excellent delivery service
June 20, 2025
Great service
Great experience as soon as we entered the store on Telford retail park right up until delivery.
May 8, 2025
Good service from Dreams
The Mattress is very comfortable - it was delivered on time, plus the delivery guys were friendly, quick, took the new mattress upstair, positioned it on the bed and took away the old one. Overall a great experience.
April 27, 2025
Fab ottoman bed and mattress
Fab ottoman bed and mattress, My only concern is i've recently seen that the mattress supporting board sticks in one corner so it stalls on electric lift. The bed was put together by the delivery guys who haven't lined it up properly
April 10, 2025
Great experience at dreams Telford
Great experience at dreams Telford. Tash was great and really helped with every aspect of my purchase.
March 22, 2025
Dreams did everything I asked them, service was very good
My experience was good. The delivery men were good and did what I paid for. They delivered in the time scale they said they would so I was pleased with that.
April 12, 2025
The staff were excellent,friendly and…
The staff were excellent,friendly and helpful and we were very impressed.
April 11, 2025
Very informed of delivery
Very informed of delivery. Set up was fast and guys were very pleasant. Even the guy I said looked like Keith Duffy who I know is in boyzone but said westlife!!
April 6, 2025
Friendly welcome
Friendly welcome , got right matress and base. delivered on time built quick and neatly
April 5, 2025
Customer perfection
Good customer service excellent delivery and the mattress is perfect. Could not ask for more
March 28, 2025
Excellent service and everything…
Excellent service and everything arrived on the date and time as quoted
March 14, 2025
Everything went so smoothly.
February 27, 2025
Excellent service from initial…10 / 10
Excellent service from initial selection to delivery and setting up my new bed, 10 / 10 from start to finish.
February 27, 2025
Outstanding service.
My end to end experience was very positive. The attention I got in store when selecting the right bed and mattress, to the communication of delivery and the guys who delivered and installed the bed, was all outstanding level of service.
February 15, 2025
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