Kieren and Richard were great. As we entered the Warrington store, we felt welcomed. Kieren showed us around and talked about what mattresses would best suit our sleeping style and we found the perfec... See more
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Staff in shop were really attentive and determined to make us feel as comfortable as possible during the experience. Shout out to Dee who guided us through the scanning and suggestions without ever fe... See more
Initially a good experience buying our mattress, the store manager was great. Went back for some pillows on a Saturday morning and not a smile to be seen, no welcome, lacklustre help and smelt of ener... See more
Company replied
I dealt with a sales person named Richard he was very knowledgeable friendly and didn’t rush me. He recommended a few mattresses which would suit wot I needed Not rushed at all. Thank you Richard... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 3a Junction Nine Retail Park, WA2 8TP, Warrington, United Kingdom
- 01925906038
4.8
Excellent
311 reviews
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Good quality bed I love the comfort of…
Good quality bed I love the comfort of the mattress very cosy
February 21, 2025
Good Service
On Time and really thoughtful Delivery Lads. Quick and Tidy and used over shoe covers when going up and down the stairs.
January 29, 2025
All the help from the staff at the shop.
January 30, 2025
Good experience
Very friendly in-store staff, knowledgeable and very helpful.
Great, polite and helpful delivery team.
February 1, 2025
We are extremely happy with our new mattress.
We were very impressed. The young lady that attended to us was great, she introduced us to an assortment of beds that suited our needs until we eventually made our final choice . The men that delivered the matress were quick and very efficient.
We are extremely happy with our mattress,
January 11, 2025
Bright and welcoming store
Bright and welcoming store, firendly and knowledgeable staff
January 26, 2025
Unprompted review
Great customer experience
Great customer experience. Chris was great and spent the time with myself and my wife to make sure we got the right bed and the best deal possible. very happy and would recommend
January 22, 2025
Happy customer🙂
I was kept informed of delivery times and was happy with the 2men who brought my bed. They even moved a bookcase back which my family had put into another bedroom for easier access for the delivery. I have also found my bed to be very comfortable, thankyou.
January 15, 2025
Top marks
Top marks. Incredibly helpful staff (thank you, Richard!), efficient and friendly delivery team... and a genuinely amazing bed!
January 26, 2025
Very friendly staff even offered us a…
Very friendly staff even offered us a cup of tea.
January 15, 2025
Unprompted review
Loved the bed
Loved the bed, loved the mattress even more it’s so comfortable. It is well worth the money getting the installation done by dreams, overall very good experience, my only improvement would be delivery date, it was several weeks for bed to get delivered but overall very happy with purchase.
January 3, 2025
Great delivery and assembly service!
January 2, 2025
Great service and the delivery lads…
Great service and the delivery lads were polite and respectful of my house, will use Dreams again 👍
December 22, 2024
Am happy with my bed and the staff very…
Am happy with my bed and the staff very lovely and helpful
December 20, 2024
High quality product and good service
High quality product and good service
Delivery on time.
December 15, 2024
Excellent Company
Excellent customer service from start to finish. Very caring helpful and polite people. Would highly recommend Dreams to anyone.
November 30, 2024
Perfect Delivery
Delivery was perfect. Bed set up and ready to use, no mess, no fuss, a truly professional job. Thank you.
December 6, 2024
Very straightforward and honest sales staff
Very, very helpful and knowledgeable salesman.
He explained in great detail every item listed on my order. Thank you.
November 30, 2024
Top marks for Dreams
An exceptional experience. A charming salesman with a great personality. Lots of advice given. Time given to make my choice. A beautiful bed at a reasonable price. I highly recommend you choose Dreams.
November 23, 2024
Unprompted review
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