Once again, Dreams Warrington has 100% exceeded all expectations! We've bought before, and because we had such a great experience last time, we decided to return to make another purchase. We were gree... See more
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The gentleman who greeted us was polite, and immediately asked us if he could help us, and offered us a drink. He then went on to explain the product we had come to look at, and then we asked him to... See more
I was served by Sean who was kind and patient from when I walked into the store in Warrington. He offered me a drink which I thought was lovely. He gave me all the details about the mattresses a... See more
Initially a good experience buying our mattress, the store manager was great. Went back for some pillows on a Saturday morning and not a smile to be seen, no welcome, lacklustre help and smelt of ener... See more
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Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 3a Junction Nine Retail Park, WA2 8TP, Warrington, United Kingdom
- 01925906038
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Sweet Dreams indeed.
Once again, Dreams Warrington has 100% exceeded all expectations! We've bought before, and because we had such a great experience last time, we decided to return to make another purchase. We were greeted on arrival, but not pounced on, and were made very welcome with coffees and drinks for my kids. Me and my wife had a look at some bedframes while the very helpful staff helped my little lads find their perfect mattresses using the sleepmatcher machine thing. They even gave them a pillow each to try out some of the mattresses (which my missus found so cute). Every member of staff working that day was fantastic and patient. Top quality service. Big shout out Dee and Kieren for making the whole process so simple and easy, and manager Richard for keeping my children entertained while we settled up. 10/10 once again
Staff
Kieren was absolutely amazing with me and my daughter who is autistic. He was patient and spoke to her about her preferences as the bed is for her. Absolutely fantastic customer service.
Excellent communication
Excellent communication, polite staff and helped with what I was looking for
Great Customer Service.
I was served by Sean who was kind and patient from when I walked into the store in Warrington.
He offered me a drink which I thought was lovely.
He gave me all the details about the mattresses and the beds.
Sean never once pushed me to buy a particular mattress or bed which was lovely because I felt that he was listening to me.
Thanks Sean
Our experience at Dreams
The gentleman who greeted us was polite, and immediately asked us if he could help us, and offered us a drink. He then went on to explain the product we had come to look at, and then we asked him to leave us to make up our own mind, but was always available, for our questions. Eventually when we had made up our minds he was ready go through the process of purchasing. All the time he was very professional and knew the products well.
We entered not being sure of what we…
We entered not being sure of what we needed. Kieran was our advisor in the Warrington store and he was brilliant. We left very happy with our purchase and felt that we were given all the time and advice needed.
Good service
The staff were very attentive and patient in explaining each mattress and pillow in detail. They also offered complimentary drinks, including water, tea and coffee. Overall, it was a great shopping experience!
Chris
Went in and was greeted by chris and i cant thank him enough with his help and knowledge he showed me different matresses after hearing about my preferences i cant recommend enough
Excellent customer service
Excellent customer service, highly recommend the Warrington Dreams, very happy lovely staff 😀
Excellent service and relaxed environment
The staff were very friendly and not pressurising at all, showed us different options for different budgets and offered refreshments throughout. The whole experience was excellent and we took our time so know we got the right mattress.
We had excellent advice and service…
We had excellent advice and service from the guys in Warrington yesterday.
Will definitely return next time we need any Tempur product.
Thanks!
Excellent customer service
Excellent customer service, would recommend Warrington Dreams.Dee was great explained everything really clearly
Kieren was a fantastic salesperson
Kieren was a fantastic salesperson. He was very helpful and supportive helping me choose the right bed for me. He made me feel very comfortable 😌
I was looked after by Dee who was…
I was looked after by Dee who was amazing! I went in the day before purchasing my bed as I had no idea what I was looking for. She was very knowledgeable and pointed me in the perfect direction. Her customer service was excellent and I am very happy with everything ive got for my first home!
Very friendly and knowledgable staff…
Very friendly and knowledgable staff and very helpful with advice and options for the best type of mattress and bed for us.
Nothing was too much trouble for Dee and were were very grateful for her kind help and assistance. Thank you.
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