Looking for soft pillow top mattress Welcomed politely into store and left to browse with not pressure, once we identified the style Sam was available to assist with our questions and was kno... See more
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Pity about the so-called background, so-called 'music' in the shop. The shop assistant was extremely helpful and let us try lots of combinations of mattress and pillow. There is some wierd and w... See more
Sam at your Weston super mare branch was exceptionally good. I took my 82 year old mother to buy a mattress and whilst my mum was overly impressed, I was more so! He spent time and listened to my mu... See more
From ordering through to delivery everything went smoothly. The salesman was knowledgeable, we were kept fully updated on our delivery, the evening prior to delivery we were given a two hour window an... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
The Wyvern Centre, BS23 3YY, Weston Super Mare, United Kingdom
- 02081455236
4.8
Excellent
200 reviews
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Great Service and Advice
Let us try different matress options, medium, firm and price and gave excellent advice while answering all our questions.
June 21, 2026
Very helpful you wont be dissapointed
Helpful in the shop,absokutely love my new mattress,great conmunication,wish id got mattress sooner
June 27, 2026
Bought a bed, now intend to lie in it!
Good product at a very reasonable price. Excelent showroom experience.
Delivery date kept and on time with expert instalation carried out with courtesy and a smile.
May 15, 2026
The delivery updates were good kept you…
The delivery updates were good kept you informed all along the way
May 24, 2026
Sales person had good product knowledge…
Sales person had good product knowledge so I was able to make an informed choice.
May 21, 2026
Unprompted review
Very happy
From ordering through to delivery everything went smoothly. The salesman was knowledgeable, we were kept fully updated on our delivery, the evening prior to delivery we were given a two hour window and the mattress arrived on time. The two delivery guys were brilliant - they carried the very heavy mattress up to the third floor of our apartment building and removed our old one. On delivery we were given comprehensive instructions on the care of the mattress and reminded of the 90 day money back guarantee if we were not satisfied. We are very happy with our new mattress.
May 9, 2026
Very acommodating service from the shop…
Very acommodating service from the shop in WsM and from the delivery crew.
May 1, 2026
The men were very professional and…
The men were very professional and friendly, took shoes off at the door .
April 18, 2026
Jonathan helped me purchase my bed from…
Jonathan helped me purchase my bed from Dreams Weston, he’s the manager of the store and was extremely helpful and patient with me. I will definitely return in the future. Thank you.
April 13, 2026
Unprompted review
All staff that i had contact with were…
All staff that i had contact with were very helpful
April 12, 2026
New motion bed
Hi dream's were really good with helping us when we were looking for our new bed the delivery was on time the two guys that came to fit the bed together we're professional and clean and tidy took away the rubbish showed us how to work the bed so very happy with the total process thank you dreams
April 12, 2026
The whole package from Dreams went like…
The whole package from Dreams went like a dream!
From testing which mattress would suit us both to arranging delivery to our actual bed and disposing of our old mattress.
April 3, 2026
Very helpful and knowledgeable salesman…
Very helpful and knowledgeable salesman who first checked the appropriate mattress i required. Also recommended the correct pillow for me.
March 28, 2026
Everything went well and as promised.
The salesman was very helpful and friendly.
The delivery men were also very helpful and cheerful. Everything went well and happened on time.
March 6, 2026
Great service and excellent advice.
March 7, 2026
As pensioners did not realise we were…
As pensioners did not realise we were expected to remove old bed downstairs otherwise a good experience
March 14, 2026
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