We were approached by Benjamin in your yeovil store and he was informative once we stated our needs. He was very helpful and clearly enthusiastic about his job.
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Store staff were very helpful. Allowed time for me to choose from advised options. Sleep test bed was useful experience. New mattress very comfortable enhancing sleep. Delivery staff were VERY fast.... See more
Emily at the Yeovil store was knowledgeable about their stock and very helpful during my selection process which made the whole experience very easy. We had some IT issues with my order but was kept u... See more
We received very friendly and efficient service from Monique. She was extremely knowledgeable and helped my wife through the difficult process of choosing a suitable bed from so many choices.
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 8 Peel Shopping Park, BA21 5BT, Yeovil, United Kingdom
- 01935676277
4.9
Excellent
272 reviews
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Friendly informative staff
Friendly informative staff , delivery quick and efficient. Love my mattress so comfortable
February 8, 2026
Great selection and help choosing the right mattress
The Sleepmatch machine was great and felt like it helped choose the best mattress for me. There was a good selection and the staff were very helpful.
February 5, 2026
Unprompted review
Very happy with my new bed and pillow,I…
Very happy with my new bed and pillow,I now can sleep all night,really helps with my fibromyalgia
January 31, 2026
Cosy comfy sleeps!
Fantastic quality bed & mattress. Very easy to order online & perfect communication throughout. The delivery men were efficient, friendly & respectful. 100% satisfied. Thank you. Belinda
January 30, 2026
Superb service from start to finish
Superb service from start to finish. The colleagues in Yeovil were friendly, attentive and professional. We used the 'bed checking machine'.....it was really informative and useful in choosing the right matress for us. Would definitely recommend.
January 23, 2026
Delivered on time
Delivered on time. We were given clear and precise delivery details.
They put the bed together for us and cleared away all packaging.
Would recommend Dreams wholeheartedly.
January 10, 2026
It all worked exactly as it should.
It all worked exactly as it should.
We needed a bespoke size, so expected it to be a problem. It wasn't.
From the initial chat to trying the chosen ones through to delivery and installation, it went smoothly and to the timescale.
Excellent.
September 19, 2025
Lovely sales assistant
Lovely sales assistant, she really knew her products and spent plenty of time getting us right mattress
December 11, 2025
Unprompted review
overall very good service
December 2, 2025
Unprompted review
Buying a materss a Dreams
Staff are knowledgeable and friendly. Showed us several beds but here was no pressure to choose any. A very smooth process.
November 29, 2025
Unprompted review
Excellent.
November 29, 2025
Great service from our visit to the…
Great service from our visit to the shop to the delivery and installation of our bed.
November 22, 2025
Our adviser Emily
Our adviser Emily, was very professional, polite and knew exactly what she was talking about. She showed us all the price ranges of mattresses that were suitable and left us to decide on one. No pressure
November 9, 2025
Unprompted review
Knowledgeable
Friendly, helpful, knowledgeable staff. they let us take our time in trying the various mattresses and offered help, including a loan of a tape measure!
November 7, 2025
Very helpful to us choosing a mattress
November 5, 2025
Unprompted review
Bed and mattress for the spare bedroom
This is the second bed we have purchased in the last year and honestly cannot fault the company and staff.
Very knowledgeable on the products on sale. Highly recommend.
October 31, 2025
Store staff were very helpful
Store staff were very helpful. Allowed time for me to choose from advised options. Sleep test bed was useful experience. New mattress very comfortable enhancing sleep.
Delivery staff were VERY fast. Arrived 40 mins before schedule, ripped plastic covers on old and new mattresses in their rush to finish, both chaps polite.
September 22, 2025
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