We were approached by Benjamin in your yeovil store and he was informative once we stated our needs. He was very helpful and clearly enthusiastic about his job.
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Store staff were very helpful. Allowed time for me to choose from advised options. Sleep test bed was useful experience. New mattress very comfortable enhancing sleep. Delivery staff were VERY fast.... See more
Emily at the Yeovil store was knowledgeable about their stock and very helpful during my selection process which made the whole experience very easy. We had some IT issues with my order but was kept u... See more
We received very friendly and efficient service from Monique. She was extremely knowledgeable and helped my wife through the difficult process of choosing a suitable bed from so many choices.
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 8 Peel Shopping Park, BA21 5BT, Yeovil, United Kingdom
- 01935676277
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Lovely helpful staff .
Lovely helpful staff .Bed is perfect lovely and comfortable.
My mum is going to get one soon
We had five star treatment from start…
We had five star treatment from start to finish. Couldn’t do enough to help us in the store. Guided us through the process of choosing the right mattress. Communication from the delivery driver was fantastic kept us informed throughout the day arrived on time and was extremely helpful.
Excellent service
Great service at purcase.
Great service at purcase, great delivery, great nights sleep. GREAT.
Excellent staff at the store
Excellent staff at the store
Staff went the extra mile to give the best advice to my 95 year old mother
Delivery was perfect men very helpful and understanding
I would recommend Dreams at Yeovil every time
Thank you
Everything went as promised.
Extremely pleasant experience from…
Extremely pleasant experience from ordering in store to delivery. Very pleased with our purchase.
Polite efficient staff in the shop
Polite efficient staff in the shop. Very helpful and respectful of our needs.
Amazing sales person
Amazing sales person, very knowledgeable, friendly but not pushy
Fantastic service and knowledgeable…
Fantastic service and knowledgeable advice given, above all the understanding of the needs of a disabled customer! Thank you Monique in the Yeovil branch of Dreams.
reliably products and good service
shop excellent service and delivery was on time men very helpful no problems
The whole experience of purchasing a…
The whole experience of purchasing a new bed with Dreams was made easy by the assistant that helped us, the young lady was very helpful and did not pressurise us in anyway.
Mattress delivery …
It was delivered on time and the guys were very polite and helpful
Customer service was great and the care…
Customer service was great and the care to make the right choice of bed and mattress easy I am sleeping very well . It is fantastic to be so comfortable. Would definitely recommend dreams.
Excellent Service throughout…
Excellent advise from Sales Advisor in store, delivery and assembly of ottoman bed both efficient and on time.
Great experience, I would highly recommend dreams
The helpfulness and thoroughness of the…
The helpfulness and thoroughness of the lady who dealt with us.
Choosing the mattress was really fun
Choosing the mattress was really fun. Monique was brilliant. She showed us the options. I even bought the pillows as well as the mattress protector. The Tempur mattress is incredible. Game changer
Everything was perfect from purchase to…
Everything was perfect from purchase to delivery and installation. I would recommend Dreams products are excellent and staff very knowledgeable and helpful.
Our new mattress is wonderful
Our new mattress is wonderful. Our previous mattress has gradually developed a ridge in the middle with the topper element. We would never have one of those again. The staff at Dreams in Yeovil were very helpful, not pushy, and advised us to pick just what we wanted and needed. Thank you.
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