We have been thinking about getting a new mattress for a while so popped in to have a look in Dreams and ended up buying one on the day! Monique was so helpful starting off with a sleep analysis thi... See more
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Great customer service from Monique. We thought we knew what we wanted before we visited but she still went through the process of getting us to try various comfort ratings and the machine confirmed... See more
Store staff were very helpful. Allowed time for me to choose from advised options. Sleep test bed was useful experience. New mattress very comfortable enhancing sleep. Delivery staff were VERY fast.... See more
We were approached by Benjamin in your yeovil store and he was informative once we stated our needs. He was very helpful and clearly enthusiastic about his job.
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 8 Peel Shopping Park, BA21 5BT, Yeovil, United Kingdom
- 01935676277
4.9
Excellent
274 reviews
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Bed and mattress for the spare bedroom
This is the second bed we have purchased in the last year and honestly cannot fault the company and staff.
Very knowledgeable on the products on sale. Highly recommend.
October 31, 2025
Store staff were very helpful
Store staff were very helpful. Allowed time for me to choose from advised options. Sleep test bed was useful experience. New mattress very comfortable enhancing sleep.
Delivery staff were VERY fast. Arrived 40 mins before schedule, ripped plastic covers on old and new mattresses in their rush to finish, both chaps polite.
September 22, 2025
Lovely helpful staff .
Lovely helpful staff .Bed is perfect lovely and comfortable.
My mum is going to get one soon
October 3, 2025
We had five star treatment from start…
We had five star treatment from start to finish. Couldn’t do enough to help us in the store. Guided us through the process of choosing the right mattress. Communication from the delivery driver was fantastic kept us informed throughout the day arrived on time and was extremely helpful.
September 26, 2025
Excellent service
September 6, 2025
Unprompted review
Great service at purcase.
Great service at purcase, great delivery, great nights sleep. GREAT.
September 20, 2025
Excellent staff at the store
Excellent staff at the store
Staff went the extra mile to give the best advice to my 95 year old mother
Delivery was perfect men very helpful and understanding
I would recommend Dreams at Yeovil every time
Thank you
September 20, 2025
Everything went as promised.
September 19, 2025
Extremely pleasant experience from…
Extremely pleasant experience from ordering in store to delivery. Very pleased with our purchase.
September 19, 2025
Polite efficient staff in the shop
Polite efficient staff in the shop. Very helpful and respectful of our needs.
September 6, 2025
Amazing sales person
Amazing sales person, very knowledgeable, friendly but not pushy
September 5, 2025
Fantastic service and knowledgeable…
Fantastic service and knowledgeable advice given, above all the understanding of the needs of a disabled customer! Thank you Monique in the Yeovil branch of Dreams.
September 1, 2025
Unprompted review
reliably products and good service
shop excellent service and delivery was on time men very helpful no problems
August 30, 2025
The whole experience of purchasing a…
The whole experience of purchasing a new bed with Dreams was made easy by the assistant that helped us, the young lady was very helpful and did not pressurise us in anyway.
August 30, 2025
Mattress delivery …
It was delivered on time and the guys were very polite and helpful
August 13, 2025
Customer service was great and the care…
Customer service was great and the care to make the right choice of bed and mattress easy I am sleeping very well . It is fantastic to be so comfortable. Would definitely recommend dreams.
August 13, 2025
Excellent Service throughout…
Excellent advise from Sales Advisor in store, delivery and assembly of ottoman bed both efficient and on time.
Great experience, I would highly recommend dreams
July 26, 2025
The helpfulness and thoroughness of the…
The helpfulness and thoroughness of the lady who dealt with us.
June 19, 2025
Unprompted review
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