Worst delivery company , how they stay in business is beyond me . When you complain they ignore you or send nonsensical replies . loose my parcel then 3 months later try to deliver when I'm on holida... See more
Company replied
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Really bad service and customer support. Despite speaking to their team i still have no delivery of my parcel. They have lied to me on customer service saying my parcel would be re delivered. Severa... See more
Parcel was delivered exactly when it said. It was left over the gate in the garden as requested and not at another address somewhere. This is not the 1st time ive had a delivery from them + all have b... See more
Company replied
A sharp decline in delivery performance. Agents didn't show up, instead reported failed attempts "out of business hours" (probably running out of time) and after two fake attempts returned the shipmen... See more
Company replied
2.5
Poor
273K reviews
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Nothing was delivered
Nothing was delivered. It is the second parcel with false delivery from your company.
May 16, 2026
Unprompted review
Reply from ecoscooting.com
Estimado cliente,
Lamentamos que haya tenido una mala experiencia con nuestrto servicio de reparto. Para
ayudarle a resolver su incidencia le ponemos a su disposición rquestros contactos de atención a
cliente.
Correo electrónico: customersupport@ecoscooting.com Y por favor mencionar Trustpilot en
el título de email.
Número telefónico: +34 912159369.
Si lo prefiere, por favor, facilítenos su número de seguimientoe intentaremos ofrecerle una
mejor solución.
Equipo de Atención al Cliente de Ecoscooting.
Absolutely scandalous service
Absolutely scandalous service. This is already the second package they marked as “delivered” even though I never received anything. At this point I honestly don’t understand how this company is still operating.
Customer support is completely useless and incredibly incompetent. The operators seem more lost than the packages themselves. No real help, no accountability, no solutions — just copy-paste answers and endless frustration.
I would never recommend EcoScooting to anyone. If you value your time, money, and peace of mind, stay away.
May 15, 2026
Unprompted review
Reply from ecoscooting.com
Estimado cliente,
Lamentamos que haya tenido una mala experiencia con nuestrto servicio de reparto. Para
ayudarle a resolver su incidencia le ponemos a su disposición rquestros contactos de atención a
cliente.
Correo electrónico: customersupport@ecoscooting.com Y por favor mencionar Trustpilot en
el título de email.
Número telefónico: +34 912159369.
Si lo prefiere, por favor, facilítenos su número de seguimientoe intentaremos ofrecerle una
mejor solución.
Equipo de Atención al Cliente de Ecoscooting.
Driver was going to post package too…
Driver was going to post package too the wrong address, the good thing is he called me , can they not see that the names of the street is on the wall and sign posts , also why do they not use Google map to find the street
May 15, 2026
Unprompted review
Reply from ecoscooting.com
Estimado cliente,
Lamentamos que haya tenido una mala experiencia con nuestrto servicio de reparto. Para
ayudarle a resolver su incidencia le ponemos a su disposición rquestros contactos de atención a
cliente.
Correo electrónico: customersupport@ecoscooting.com Y por favor mencionar Trustpilot en
el título de email.
Número telefónico: +34 912159369.
Si lo prefiere, por favor, facilítenos su número de seguimientoe intentaremos ofrecerle una
mejor solución.
Equipo de Atención al Cliente de Ecoscooting.
THE PACKAGE HAS NOT BEEN DELIVERED
THE PACKAGE HAS NOT BEEN DELIVERED, BUT A DELIVERY DATE HAS BEEN GIVEN. UNFORTUNATLY I HAVE TO OPEN AN ACCOUNT TO CONTACT FRUUGO.I DONT WANT AN ACCOUNT I JUST WANT MY PARCEL
May 15, 2026
Unprompted review
Reply from ecoscooting.com
Estimado cliente,
Lamentamos que haya tenido una mala experiencia con nuestrto servicio de reparto. Para
ayudarle a resolver su incidencia le ponemos a su disposición rquestros contactos de atención a
cliente.
Correo electrónico: customersupport@ecoscooting.com Y por favor mencionar Trustpilot en
el título de email.
Número telefónico: +34 912159369.
Si lo prefiere, por favor, facilítenos su número de seguimientoe intentaremos ofrecerle una
mejor solución.
Equipo de Atención al Cliente de Ecoscooting.
i have not recieved the package
May 14, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We regret that you had a negative experience with our delivery service. To help you resolve your issue, we have provided the following customer support contacts:
Email: customersupport@ecoscooting.com (Please mention Trustpilot in the email subject line.)
Phone number: +34 912159369.
If you prefer, please provide your tracking number and we will try to offer you a better solution.
Ecoscooting Customer Support Team
I don’t received my parcel where
I don’t received my parcel where
Is it my parcel
May 14, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We regret that you had a negative experience with our delivery service. To help you resolve your issue, we have provided the following customer support contacts:
Email: customersupport@ecoscooting.com (Please mention Trustpilot in the email subject line.)
Phone number: +34 912159369.
If you prefer, please provide your tracking number and we will try to offer you a better solution.
Ecoscooting Customer Support Team
Package was delivered at the “neighbour” - which one??
Package was delivered at the “neighbours” but the message did not specify which neighbour - we do not know where to collect the package? ?
May 14, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We regret that you had a negative experience with our delivery service. To help you resolve your issue, we have provided the following customer support contacts:
Email: customersupport@ecoscooting.com (Please mention Trustpilot in the email subject line.)
Phone number: +34 912159369.
If you prefer, please provide your tracking number and we will try to offer you a better solution.
Ecoscooting Customer Support Team
I experienced 2 times now with your…
I experienced 2 times now with your company that my order did not deliver my parcel. I had conversation with the delivery boy that he will deliver it but he never diliver at all. But he declared to Temu that my order successfully delivered!!! LAIR!
May 12, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We regret that you had a negative experience with our delivery service. To help you resolve your issue, we have provided the following customer support contacts:
Email: customersupport@ecoscooting.com (Please mention Trustpilot in the email subject line.)
Phone number: +34 912159369.
If you prefer, please provide your tracking number and we will try to offer you a better solution.
Ecoscooting Customer Support Team
I didn’t receive nothing
May 14, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We regret that you had a negative experience with our delivery service. To help you resolve your issue, we have provided the following customer support contacts:
Email: customersupport@ecoscooting.com (Please mention Trustpilot in the email subject line.)
Phone number: +34 912159369.
If you prefer, please provide your tracking number and we will try to offer you a better solution.
Ecoscooting Customer Support Team
What would improve delivery would be if…
What would improve delivery would be if I knew when you were coming.
May 13, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We hope you had a positive experience with our delivery service. Should you encounter any issues, please contact our customer support team.
● Email: customersupport@ecoscooting.com (Please include Trustpilot in the email subject line.)
● Phone: +34 912159369
Ecoscooting Customer Support Team
This time the delivery went perfectly…
This time the delivery went perfectly and the delivery driver was very pleasant.
May 13, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We regret that you had a negative experience with our delivery service. To help you resolve your issue, we have provided the following customer support contacts:
Email: customersupport@ecoscooting.com (Please mention Trustpilot in the email subject line.)
Phone number: +34 912159369.
If you prefer, please provide your tracking number and we will try to offer you a better solution.
Ecoscooting Customer Support Team
Quick reliable service
Quick reliable service. Professional and very happy. Highly recommend these guys.
May 13, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We hope you had a positive experience with our delivery service. Should you encounter any issues, please contact our customer support team.
● Email: customersupport@ecoscooting.com (Please include Trustpilot in the email subject line.)
● Phone: +34 912159369
Ecoscooting Customer Support Team
Everything in order
Everything in order. Driver followed my instructions.
Thank you very much
May 11, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We hope you had a positive experience with our delivery service. Should you encounter any issues, please contact our customer support team.
● Email: customersupport@ecoscooting.com (Please include Trustpilot in the email subject line.)
● Phone: +34 912159369
Ecoscooting Customer Support Team
2nd time with this company and it’s no…
2nd time with this company and it’s no better, status says two failed delivery attempts because customer requested a different day. Neither of which is true . Customer service say I should expect it within 72 hours but no date. I wouldn’t buy from a company who uses this courier service
May 9, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We regret that you had a negative experience with our delivery service. To help resolve your issue, please contact our customer support team.
● Email: customersupport@ecoscooting.com (Please include Trustpilot in the email subject line.)
● Phone: +34 912159369
Ecoscooting Customer Support Team
We received the order with 5 days delay…
We received the order with 5 days delay from last day which promised for 6/5/2026!!
May 6, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We hope you had a positive experience with our delivery service. Should you encounter any issues, please contact our customer support team.
● Email: customersupport@ecoscooting.com (Please include Trustpilot in the email subject line.)
● Phone: +34 912159369
Ecoscooting Customer Support Team
Reply from ecoscooting.com
Dear customer,
We regret that you had a negative experience with our delivery service. To help resolve your issue, please contact our customer support team.
● Email: customersupport@ecoscooting.com (Please include Trustpilot in the email subject line.)
● Phone: +34 912159369
Ecoscooting Customer Support Team
Muito atenciosos e trabalhadores
Muito atenciosos e trabalhadores! Realmente foi a entrega com melhor comunicação que alguma vez tive?
May 10, 2026
Unprompted review
Reply from ecoscooting.com
Nos alegra que nuestro servicio haya sido de su agrado.
Agradecemos su buena valoración.
Reply from ecoscooting.com
Nos alegra que nuestro servicio haya sido de su agrado.
Agradecemos su buena valoración.
Reply from ecoscooting.com
Nos alegra que nuestro servicio haya sido de su agrado.
Agradecemos su buena valoración.
This is second interaction with this…
This is second interaction with this courier company and both went very well! The workers were very nice on the phone and both accepted pleasantly to come to the apartment door instead of insisting that I went to the entrance of the building. Thank you!
May 9, 2026
Unprompted review
Reply from ecoscooting.com
Nos alegra que nuestro servicio haya sido de su agrado.
Agradecemos su buena valoración.
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