Need to check language of recipient and call him accordingly in the same language that he speaks in, it was a stress situation when the courier couldn’t understand and I couldn’t explain. Also, please... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My item has NOT been delivered, so why are you saying it has been. Where is my parcel??? Where has it been delivered to??? How do you dare to claim delivery has taken place. My RING camera confirms... See more
Company replied
I have ordered a waterfilter from Aliexpress, the product came with the ceramic filter broken. The ceramic filter is situated inside a "tin can" so I dont know if it is fractioned in the transport or... See more
Delivery finally received after 28 days and umpteem e-mails. Really not good enough, especially the emails stating attempted delivery but no one at home which was completely false as I had been at h... See more
Company replied
2.4
Poor
292K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No está en citibox
October 19, 2026
Unprompted review
Reply from ecoscooting.com
Estimado cliente,
Lamentamos que haya tenido una mala experiencia con nuestro servicio de reparto. Para ayudarle a resolver su incidencia, le ponemos a su disposición nuestros contactos de atención a cliente.
Correo electrónico: customersupport@ecoscooting.com y por favor mencionar Trustpilot en el título del mail.
Número telefónico: +34 912159369.
Si lo prefiere, por favor, facilítenos su número de seguimiento e intentaremos ofrecerle una mejor solución.
Equipo de Atención al Cliente de Ecoscooting.
They claimed to have attempted delivery…
They claimed to have attempted delivery 2 times. When I emailed they said it has been returned to sender. They absolutely did not even come to my house. They are liars. My husband was cutting trees down in our drive all week. I was at home. No one attempted delivery. Liars!!!
October 15, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We are sorry to hear that you had a poor experience with our delivery service. To help resolve this issue, please feel free to reach out to our customer support team:
Email: customersupport@ecoscooting.com (please include "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
The Ecoscooting Customer Support Team.
Very capable young lady and pleasant…
Very capable young lady and pleasant and on time.
October 17, 2026
Reply from ecoscooting.com
Dear customer,
We hope you had a positive experience with our delivery service. Should any issues arise, please feel free to reach out to our customer support team:
● Email: customersupport@ecoscooting.com (please include "Trustpilot" in the email subject line).
● Phone number: +34 912159369.
Ecoscooting Customer Support Team.
Fast and seroius ,I would beleve that…
Fast and seroius ,I would beleve that use back again
October 17, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We hope you had a positive experience with our delivery service. Should any issues arise, please feel free to reach out to our customer support team:
● Email: customersupport@ecoscooting.com (please include "Trustpilot" in the email subject line).
● Phone number: +34 912159369.
Ecoscooting Customer Support Team.
Muy Mall
Mal, le dices donde dejar el paquete, pero lo tira por encima de la puerta y los perros lo destrozan. Mal profesional que se dedique a otra cosa el repartidor.
Bad, you tell him where to leave the package, but he throws it over the door and the dogs destroy it. It is professionally wrong for the delivery driver to do something else
October 17, 2026
Unprompted review
Reply from ecoscooting.com
Estimado cliente,
Lamentamos que haya tenido una mala experiencia con nuestro servicio de reparto. Para ayudarle a resolver su incidencia, le ponemos a su disposición nuestros contactos de atención a cliente.
Correo electrónico: customersupport@ecoscooting.com y por favor mencionar Trustpilot en el título del mail.
Número telefónico: +34 912159369.
Si lo prefiere, por favor, facilítenos su número de seguimiento e intentaremos ofrecerle una mejor solución.
Equipo de Atención al Cliente de Ecoscooting.
We haven't received any package up till…
We haven't received any package up till now.
October 16, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We are sorry to hear that you had a poor experience with our delivery service. To help resolve this issue, please feel free to reach out to our customer support team:
Email: customersupport@ecoscooting.com (please include "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
The Ecoscooting Customer Support Team.
First & last time hopefully.
Absolutely dreadful, said that they tried to deliver my package on 2 separate occasions. The problem is I work from home, no missed calls, no contact, no email nothing. Then when I ask them where my packages are they tell me they’ve been returned to sender. Wtf. If you can avoid this company do it, because they tried to blame me for failure of delivery:
27.10.2026
So I tried to contact you as you requested to be met with total confusion as to why I was contacting you. So the review will stay. Complete chaos and in the end no help whatsoever. 🤷🏻♂️
28.10.2026
So finally got the package…… No Comment.
October 15, 2026
Unprompted review
Reply from ecoscooting.com
Lamentamos que haya tenido una mala experiencia con nuestro servicio de reparto. Para ayudarle a resolver su incidencia le ponemos a su disposición nuestros contactos de atención al cliente.
● Correo electrónico: customersupport@ecoscooting.com Y por favor mencionar Trustpilot en el título de email.
● Número telefónico: +34 912159369.
Equipo de Atención al Cliente de Ecoscooting.
No recomendable,personal incompetente…
No recomendable,personal incompetente desde la dirección hasta el último repartidor.
October 17, 2026
Unprompted review
Reply from ecoscooting.com
Lamentamos que haya tenido una mala experiencia con nuestro servicio de reparto. Para ayudarle a resolver su incidencia le ponemos a su disposición nuestros contactos de atención al cliente.
● Correo electrónico: customersupport@ecoscooting.com Y por favor mencionar Trustpilot en el título de email.
● Número telefónico: +34 912159369.
Equipo de Atención al Cliente de Ecoscooting.
The people that came to deliver my…
The people that came to deliver my package were super nice and understanding due to my location being in a rural area but we found a quick solution to get my package delivered and they were the sweetest, about the delivery time I cannot blame them, the package had been out for delivery for 4 straight days maybe due to a lot of packages being sent to ecoscooting but apart from that everything went well!
October 16, 2026
Unprompted review
Reply from ecoscooting.com
Lamentamos que haya tenido una mala experiencia con nuestro servicio de reparto. Para ayudarle a resolver su incidencia le ponemos a su disposición nuestros contactos de atención al cliente.
● Correo electrónico: customersupport@ecoscooting.com Y por favor mencionar Trustpilot en el título de email.
● Número telefónico: +34 912159369.
Equipo de Atención al Cliente de Ecoscooting.
Muy decepcionado con otro articulo que…
Muy decepcionado con otro articulo que supuestamente se intento entregar el dia 14 y por no estar en casa me lo llevaron a un punto de recogida ( a saber donde) sin siquiera avisarme
Ni me han llamado ni me han dejado nota en el buzon
He buscado detalles sobre ecoscouting en la web para hablar con ellos y me estan tomando el pelo diciéndome que el paquete se ha devuelto el por estar mucho tiempo en el punto de recogida aunque el historial del seguimiento dice claramente otra cosa:
Barcode: CK099352221NL
Status: The item is available at the pickup point
Destination: SPAIN
Events:
Oct 15, 2026 at 10:28:00 GMT+2 SPAIN The item is available at the pickup point
Oct 14, 2026 at 18:09:00 GMT+2 SPAIN The item will be scheduled for a new delivery attempt
Oct 14, 2026 at 11:43:00 GMT+2 SPAIN The item is at the local sorting centre
Oct 14, 2026 at 09:50:10 GMT+2 SPAIN The item is out for delivery
Oct 12, 2026 at 00:54:14 GMT+2 SPAIN The item has been processed in the country of destination
Oct 08, 2026 at 18:30:00 GMT+2 SPAIN The item has arrived in the country of destination
Oct 07, 2026 at 11:46:00 GMT+2 THE NETHERLANDS The item is on transport to the country of destination
Oct 07, 2026 at 10:09:00 GMT+2 THE NETHERLANDS The item is at the PostNL sorting center
Oct 05, 2026 at 12:37:13 GMT+2 THE NETHERLANDS Duties and Taxes confirmed by customs
Oct 05, 2026 at 12:28:00 GMT+2 THE NETHERLANDS Consignment received at the PostNL Acceptance Centre
Oct 05, 2026 at 10:33:40 GMT+2 THE NETHERLANDS Item is cleared by customs
Oct 05, 2026 at 09:37:00 GMT+2 THE NETHERLANDS The shipment is handed over in bulk final acceptance of the item to be confirmed
Oct 01, 2026 at 23:39:36 GMT+2 THE NETHERLANDS Pre-declaration of the item has been received by customs
Oct 01, 2026 at 23:25:00 GMT+2 The item is ready for shipment
Oct 01, 2026 at 20:25:00 GMT+2 The item is
No recomiendo esta empresa
October 15, 2026
Unprompted review
Reply from ecoscooting.com
Estimado cliente,
Lamentamos que haya tenido una mala experiencia con nuestro servicio de reparto. Para ayudarle a resolver su incidencia, le ponemos a su disposición nuestros contactos de atención a cliente.
Correo electrónico: customersupport@ecoscooting.com y por favor mencionar Trustpilot en el título del mail.
Número telefónico: +34 912159369.
Si lo prefiere, por favor, facilítenos su número de seguimiento e intentaremos ofrecerle una mejor solución.
Equipo de Atención al Cliente de Ecoscooting.
A 3-day delay
A 3-day delay. I had to follow up daily regarding the delivery of the package. It was only after I threatened to report the matter to the Consumer Ombudsman and the police—on the grounds that the package might have been stolen—that it was finally delivered. Furthermore, the company unlawfully collects sensitive data.
October 15, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We are sorry to hear you had a poor experience with our delivery service. To help resolve this issue, please feel free to contact our customer support team:
Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
Ecoscooting Customer Support Team.
wrong address
wrong address
deliver to block 2 number fase 2 puerta 33
October 15, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We are sorry to hear you had a poor experience with our delivery service. To help resolve this issue, please feel free to contact our customer support team:
Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
Ecoscooting Customer Support Team.
I did not receive my package
I did not receive my package, so I don't know why I'm receiving this message. I wasted a huge amount of time for 3 orders from this website and never received anything
October 15, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We are sorry to hear you had a poor experience with our delivery service. To help resolve this issue, please feel free to contact our customer support team:
Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
Ecoscooting Customer Support Team.
Reply from ecoscooting.com
Dear customer,
We are sorry to hear you had a poor experience with our delivery service. To help resolve this issue, please feel free to contact our customer support team:
Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
Ecoscooting Customer Support Team.
You are a bunch of thieving liers
You are a bunch of thieving liers. There was no attempt to deliver my parcel as I was in all day. No attempt was made to deliver anything to me .
I want my payment returned to me, immediately . I will report youre activities as fraudulent if I here nothing from you in 24 hours.
October 14, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We are sorry to hear you had a poor experience with our delivery service. To help resolve this issue, please feel free to contact our customer support team:
Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
Ecoscooting Customer Support Team.
Everything was excellent!!!
Everything was excellent!!!
The driver like always excellent, very professional!!
October 14, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We hope you had a positive experience with our delivery service. Should you encounter any issues, please feel free to contact our customer support team:
● Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the email subject line).
● Phone number: +34 912159369.
Ecoscooting Customer Support Team.
I haven’t received my package.
I haven’t received my package.
I don’t even know where it is?
October 14, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We are sorry to hear you had a poor experience with our delivery service. To help resolve this issue, please feel free to contact our customer support team:
Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
Ecoscooting Customer Support Team.
I have just received a message that…
I have just received a message that this parcel was delivered this morning. Our business was closed when the messenger arrived so no-one received the parcel.
However, on investigating further, we found the parcel abandoned inside an unlocked press in a stairwell open to the public.
October 14, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We are sorry to hear you had a poor experience with our delivery service. To help resolve this issue, please feel free to contact our customer support team:
Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
Ecoscooting Customer Support Team.
All the delivery information was…
All the delivery information was correct from America to Spain. The delivery courier was spot on with delivery information.
October 14, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We hope you had a positive experience with our delivery service. Should you encounter any issues, please feel free to contact our customer support team:
● Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the email subject line).
● Phone number: +34 912159369.
Ecoscooting Customer Support Team.
great job
great job. package was delivered within 24 hours of arrival in spain.
October 14, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We hope you had a positive experience with our delivery service. Should you encounter any issues, please feel free to contact our customer support team:
● Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the email subject line).
● Phone number: +34 912159369.
Ecoscooting Customer Support Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.