Good experience buying from End for the first time. Their supplier (DPD) did have a delay, but kept me well informed. Dress well packaged. Decided to keep it so can’t comment on returns process
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
END never disappoint. I do buy here when they have sale events because I'm in the US. They always great. Competitive prices and the best of all fast shipping to Atlanta, GA. This is one of my go to boutique to buy the latest and greatest
Had a really good experience with end but I was surprised about the cost of import fee and wasn’t informed anywhere along the way about duties cost. In comparison Farfetch and similar companies mention duty costing and if they cover import duties.
Great service and although one item was not in stock and was refunded straight away great quality items
Great choice of trainers. Easy ordering and especially happy with the 20% discount. Delivery tracking good and it arrived a day earlier than expected.
I had received the wrong size! I had ordered a large but received a medium
Quite disappointed considering I had already taken the tag off worn it and washed it before even noticing, I thought it was a bit small for a large but it was to late
Order number is #4401452901
Shoes arrived with stains and factory glue issues. There was plenty of stock when ordered. They could have easily been inspected before shipping overseas and swapped out.
Don't follow their own policies in order to make more money. Will never purchase again.
Fantastic service. Quality products at really excellent prices. Delivery options also excellent.
Didn’t know End, but all was grand and got my new boots at the lower cost they offered.

Reply from END.
Range of items is great / diverse, purchase process was easy however courier process had misstep and relevant QR code was not sent, which led to issues retrieving from drop off point.
Great website, great choice off clothing, easy to explore, fast shipping, very happy customer

Reply from END.
Great timing of the delivery, excellent condition of the parcel, thank you so much!
END. has a great selection of clothes and trainers. Many are unfortunately above my budget but there are plenty of great options within my budget. The London store is great and the website /app is also easy to use. Items are delivered quickly and returns are easy.
Olivia was absolutely fantastic, extremely quick and helpful!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.