Formula One Autocentres Reviews 

44,454
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 5,505 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the online booking system is simple, fast, and very straightforward to use for scheduling appointments. Customers also appreciate the competitive prices offered across local centers alongside the friendly and professional assistance provided by the team. Some reviewers were not happy with waiting times and instances of unhelpful service encountered at certain locations. Consumers mentioned experiencing long delays upon arrival, occasionally feeling ignored by staff or being turned away when asking for immediate assistance. A few individuals also noted that getting problems resolved efficiently during busy periods proved quite challenging.

What people talk about most

Service

Customers consistently note ambiguous experiences with service. On one hand, many reviewers praise the polite... See more

Booking process

Customers report positive experiences with the booking process, highlighting a quick, straightforward, and... See more

Staff

Reviewers highlight ambiguous aspects of staff, with many praising polite, knowledgeable, and helpful team... See more

User experience

Users describe positive interactions with user_experience, highlighting a quick, easy, and efficient online... See more

Price

Consumers find price to be very satisfactory, frequently highlighting affordable rates, reasonable costs, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We are an older couple and we had a few issues where we had to take the car back . We received very polite and understanding service . The man on the reception , not sure if he is the manager but he a... See more

Rated 4 out of 5 stars

very straightforward to order and book online. However, I would have preferred to have available calendar to be viewable earlier in the process. Good prices when compared to other local tyre centres

Rated 4 out of 5 stars

Simple clear pricing and great availabilty. Only disappointment was the air con gas repalcement isnt available at my local centre

Rated 5 out of 5 stars

I arrived on speck to have two new front tyres fitted along with tracking etc. Although they were under staffed, they were able to fit the tyres within two hours whilst i went into Hinckley to shop. V... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info


4.4

Excellent

TrustScore 4.5 out of 5

44K reviews

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4.4

All reviews

(44,454)

5,348 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely brilliant all round

Absolutely brilliant all round. Myself & family are all customers at Formula one. The staff are highly trained, the quality of work & attention to detail is always spot on. More so I know I can always trust the techs & what they conclude & know I’m always in safe hands. Richard is one of the best technicians ever. He’s such a book of knowledge, so clever & so professional, he’s superb & always goes the extra mile….
Then last but not least Jimmy, Jimmys such a lovely, genuine man, knows what he’s talking about & always goes above & beyond. I feel confident knowing he’s overseeing things & know I’m in are hands. He’s got such a lovely disposition & I like his straight talking way. Couldn’t ask for better. He’s an asset to the business.
Anyone wanting a genuine, honest, reliable, professional company to take care of your vehicles Formula One is the place to go. I’ve highly recommended them to family & friends & will continue to do so, as they never disappoint. Thank you guys 👌👏😚

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to book online

Easy to book online, very good price, found parking and layout of premises very good, a nice touch was the windows that alow you to see through into workshop which was well equipped.

August 18, 2026
Rated 1 out of 5 stars

Do not be fooled in to additional costs they “find”

I required a replacement tyre due to slow puncture at £57.90 including standard wheel balance.
I also booked Car Air Condition Cleaning at £19 where the technicians remove all the harmful bacteria that can build up within the air conditioning system, they circulate a special cleaner through all air intakes and venting systems and remove any unpleasant smells leaving your car interior smelling clean and fresh.
A free summer safety check.
A free wheel alignment check.
Check in was simple, collection brought its own surprises.
I arrived and was advised to have a complete a full wheel alignment - £40 extra - I declined and drove to my local garage that MOT and service my car to check.
When I got into my car my wheel nuts which used to be in a plastic snap box were left on the floor rolling around along with my service book, clearly to much trouble to replace.
The car air conditioning did not smell or feel any different - I called to raise my concerns and was asked to revisit.
When at my local garage the same day
they found the replaced tyre was over inflated and not inline with the PSI shown on the door and was much higher - they then ensured all tyre pressures where as they need to be - and also shared the wheel alignment was not required as minimal and is often a way of getting more money. When I retuned to investigate the air conditioning concern I was immediately told as I entered that it was likely my pollen filter would need changing - and guess what - at an additional charge - I declined. Have left feeling very much taken advantage of and disappointed, I have no issue paying for a service - but there was no evidence or feedback regarding the summer check - be wary please and get second opinions.
The Ipswich rating speaks for itself - very poor.

August 14, 2026
Unprompted review
Formula One Autocentres logo

Reply from Formula One Autocentres

Dear Kirsty, I’m truly sorry to hear about your experience and appreciate you sharing your concerns. It’s disappointing to learn that the service did not meet your expectations, especially regarding the tyre pressure and air conditioning cleaning. We strive for honesty and reliability in our customer-centric approach, and I will ensure your feedback is addressed with the team to improve our service quality. Please feel free to reach out if you'd like to discuss this further, and we hope to have the opportunity to regain your trust in the future.

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