We are an older couple and we had a few issues where we had to take the car back . We received very polite and understanding service . The man on the reception , not sure if he is the manager but he a... See more
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Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
Formula One Autocentres
Written by the company

- Trust Formula One Autocentres to bring you the best value in your town
- We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.
Contact info
Aston House, Boulton Road, SG1 4QX, Stevenage, United Kingdom
- 01438 746633
- www.f1autocentres.co.uk
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Very easy to book and pay online
Re check the details before you pay.
Easy to use but don't rely on number plate info coming up with correct tire. Check.
Quick and easy to book
Quick and easy to book, plus prices very clear no hidden charges
Previous customer!
Very easy to book
Very easy to book, good price for tyres and could include brake fluid change.
Easy to use booking app
Experience as expected...
EASY TO USE BOOKING SYSTEM
EASY TO USE BOOKING SYSTEM, JUST KEPT LOOSING THE APPOINTMENTS!
Absolutely brilliant all round
Absolutely brilliant all round. Myself & family are all customers at Formula one. The staff are highly trained, the quality of work & attention to detail is always spot on. More so I know I can always trust the techs & what they conclude & know I’m always in safe hands. Richard is one of the best technicians ever. He’s such a book of knowledge, so clever & so professional, he’s superb & always goes the extra mile….
Then last but not least Jimmy, Jimmys such a lovely, genuine man, knows what he’s talking about & always goes above & beyond. I feel confident knowing he’s overseeing things & know I’m in are hands. He’s got such a lovely disposition & I like his straight talking way. Couldn’t ask for better. He’s an asset to the business.
Anyone wanting a genuine, honest, reliable, professional company to take care of your vehicles Formula One is the place to go. I’ve highly recommended them to family & friends & will continue to do so, as they never disappoint. Thank you guys 👌👏😚
Easy to book online
Easy to book online, very good price, found parking and layout of premises very good, a nice touch was the windows that alow you to see through into workshop which was well equipped.
Just had four Michelin Primacy 5 fitted…
Just had four Michelin Primacy 5 fitted at Bishop Auckland . Absolutely great job and excellent service from Matt and the team.
Very competitive price compared to other local suppliers.would definitely recommend.
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Do not be fooled in to additional costs they “find”
I required a replacement tyre due to slow puncture at £57.90 including standard wheel balance.
I also booked Car Air Condition Cleaning at £19 where the technicians remove all the harmful bacteria that can build up within the air conditioning system, they circulate a special cleaner through all air intakes and venting systems and remove any unpleasant smells leaving your car interior smelling clean and fresh.
A free summer safety check.
A free wheel alignment check.
Check in was simple, collection brought its own surprises.
I arrived and was advised to have a complete a full wheel alignment - £40 extra - I declined and drove to my local garage that MOT and service my car to check.
When I got into my car my wheel nuts which used to be in a plastic snap box were left on the floor rolling around along with my service book, clearly to much trouble to replace.
The car air conditioning did not smell or feel any different - I called to raise my concerns and was asked to revisit.
When at my local garage the same day
they found the replaced tyre was over inflated and not inline with the PSI shown on the door and was much higher - they then ensured all tyre pressures where as they need to be - and also shared the wheel alignment was not required as minimal and is often a way of getting more money. When I retuned to investigate the air conditioning concern I was immediately told as I entered that it was likely my pollen filter would need changing - and guess what - at an additional charge - I declined. Have left feeling very much taken advantage of and disappointed, I have no issue paying for a service - but there was no evidence or feedback regarding the summer check - be wary please and get second opinions.
The Ipswich rating speaks for itself - very poor.

Reply from Formula One Autocentres
Easy to book online
Incredibly helpful experience advising…
Incredibly helpful experience advising on an MOT that was not due.
Always found this centre helpful and friendly even in its previous name of ATS.
Easy to follow instructions
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