We are an older couple and we had a few issues where we had to take the car back . We received very polite and understanding service . The man on the reception , not sure if he is the manager but he a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
Formula One Autocentres
Written by the company

- Trust Formula One Autocentres to bring you the best value in your town
- We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.
Contact info
Aston House, Boulton Road, SG1 4QX, Stevenage, United Kingdom
- 01438 746633
- www.f1autocentres.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was easy.
Quick and simple appointment process.
May use AI-assist with repliesRead more
Had an awful experience with the…
Had an awful experience with the Boston, Lincolnshire branch, it started with a mot booking which got canceled, then the rebooking got messed up with them claiming the systems were down but when I went to pick up my car they said they could do it on a contingency basis, another 2 hours later it had failed for a few bits, so booked the work in with them to do then to retest, including 2 new tyres and tracking to be done, this was a week later! Got a call 30 mins before the retest to say they had done all the work but 1 item couldn't be done, they couldn't replace the fog light bulbs as they didn't know how to get to it!! Told me to find another garage to do it!! On top of that I drove my car away to find the front wheels juddering! Went back again, it's was re aligned and sorted the second time, was told by the manager the bolts sometimes come loose! I had driven less than a mile!! A totally rubbish attitude and service was received, I will never go there again and recommend no one else does either. I have never experienced this kind of lack of professionalism before when dealing with a vehicle. I was planning to take my partners car in for brake pads ect but that will not happen!

Reply from Formula One Autocentres
I HAVE BEEN MUGGED RIGHT OFF
I’ve just had one of the most frustrating MOT experiences I’ve ever dealt with at Formula One Autocentre Leicester on Abbey Lane. My car failed its MOT for the horn not working and sidelights not working. In principle fair enough if something is broken it should be flagged but I genuinely believe these were deliberately rigged so they could charge me extra simply because I’m a young looking lone female they thought they could get away with it. I agreed to return early the next day 21/08/2026 for the repairs and the free retest they offer within 10 days. Yesterday 20/08/2026 on the date of the original MOT date I told me verbally the sidelights would be fixed for free so I’ll still be double checking this later that they are actually fixed/replaced. Rather than charging me for the horn repair the actual failure ‘horn not working’ they charged me twice for a ‘geometry check including front toe adjustment’ I booked a free wheel alignment check with my MOT and there was no agreement to pay for adjustments let alone two lots. Geometry has absolutely nothing to do with a horn or sidelights and I never authorised any paid alignment work as on the booking it states this was free. I paid (without realising at the time I know that bit was my mistake) for two identical jobs I never asked for and charged over the amount shown on an invoice I never approved!!! and none of this work was even related to the MOT failure at all. There was no explanation no itemised breakdown and no mention of the horn repair anywhere on the invoice. It feels like they used the ‘free alignment check’ purely as an excuse to add paid work without my permission. Based on this experience I wouldn’t trust this branch with even the most basic task and certainly not even checking tyre pressures to be honest.
Charging a customer especially a female for work they never requested is completely unacceptable and doing it twice is even worse plus everything else!!! I reckon they’ve ‘replaced’ the horn and put down something different for one thinking I don’t noticed or even know what it means and two coz they’ve (if it is a different horn system) put a dodgy one in. Would not recommend this centre at all be very careful what you agree to and and check your invoice thoroughly and go to a garage that purley only does MOT’s no other work for incentives to scam!!!! If I don’t get any where I’ll be taking this further for sure. On the original date of my MOT 20/08/2026 they never even gave me a FAIL certificate.

Reply from Formula One Autocentres
Very easy and quick to book the service…
Very easy and quick to book the service and mot.
everything was fine
Awful service at Tamworth - 5.5 hr wait
I attended the Tamworth branch for a simple vehicle tracking process, normally no more than 1hr to complete. But after 2 separate visits and waiting for a total of 5.5hrs, the process still isn’t completed.
The first visit was 2.5hrs of waiting, watching the team do very little, look totally uninterested and openly complaining about how bad it is working for F1 since the take over.
They finished the car, handed it over to me and I drove away. I could tell immediately it wasn’t right, but after waiting for so long, I just wanted to head home. But no, the car’s warning lights came on, the suspension dumped the air and the steering wheel was totally at the wrong angle.
I hobbled back to the branch and asked for them to sort it. You could tell they didn’t want to, but did.
1 hr later, car was handed back to me.
We agreed for me to come back in 2 weeks for a free check
So 2 weeks later we headed back. I told the gents that the geometry still wasn’t right.
After a significant wait again, they took the car into the garage and checked….. the car was rolled off the ramps and I was told it was completed
I checked the geometry report to see some of the markers were still in the red….. one of the mechanics said no problem, we will take it back in and sort
Them that’s when the next round of problems started
Their assistant manager came into the waiting room and started having a moan at me…… why am I telling his mechanics what to do! I told him it wasn’t me and that he needs to speak to his other guy. The ass mgr then went on to complain about the guy doing my tracking, saying his wants to find a way to sack him and that he doesn’t trust him to do the tracking
I politely said, I’m sorry, but that’s not my problem, I just want me car completing. He again repeated he’s not doing it and he doesn’t trust his mechanic. I was not impressed and after waiting now a total of 5.5hrs, requested my car back and said I will be reporting the whole thing to their head office as this level of service was not acceptable.
We then went to get my car and the mechanic came into the waiting room… this time he was complaining about the ass mgr. Totally unacceptable customer service
I made a complaint when I got home to their head office….. I was told I’d get a call or email from their regional manager….and guess what, a week later and still no contact.
So in short, my car still isn’t right, I don’t trust the Tamworth branch anymore and certainly wouldn’t recommend them as a garage.

Reply from Formula One Autocentres
Booked my car in for brake pads and…
Booked my car in for brake pads and discs to be replaced and gave them 1 months notice. Turned up on the agreed day for the work to be done but unfortunately this company hadn't even ordered the parts. Totally unacceptable service, hence didn't have work done and cancelled work. This was the Stevenage Boulton Road Branch.

Reply from Formula One Autocentres
Untrustworthy
Has two tyres fitted with wheel alignment. Job was very poor, wheel cap not fitted correctly and steering wheel was way off centre. It was corrected when I returned to show them the issue, however I was attempted an upsell for brake pads and disks which were more expensive than the main dealer. Of course, they were absolutely fine and no extra work needed whatsoever, main dealer had just carried out an MOT and no advisories given for brakes....Very unprofessional, and untrustworthy.

Reply from Formula One Autocentres
Very easy to book MOT
Very easy to book and pay for what was a reasonably priced MOT provided that goes well I will arrange my regular servicing via this garage
Nice and easy booking
Big shout out to Ethan & Mo
Big shout out to Ethan & Mo at the Walkden branch who diagnosed what was wrong with my car in next to no time and saved me the 60 mile round trip to the garage where I purchased it from. Thanks guys.
Very easy to complete the booking…
Very easy to complete the booking process. Also quick to do
Very competitive on pricing
Very competitive on pricing. I just rang up, booked a time slot, turned up and didn't have to wait at all.
The staff were friendly and very efficient. They also gave me a report on my tyres and brakes/brake discs.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







