Formula One Autocentres Reviews 

44,530
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 5,505 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the online booking system is simple, fast, and very straightforward to use for scheduling appointments. Customers also appreciate the competitive prices offered across local centers alongside the friendly and professional assistance provided by the team. Some reviewers were not happy with waiting times and instances of unhelpful service encountered at certain locations. Consumers mentioned experiencing long delays upon arrival, occasionally feeling ignored by staff or being turned away when asking for immediate assistance. A few individuals also noted that getting problems resolved efficiently during busy periods proved quite challenging.

What people talk about most

Service

Customers consistently note ambiguous experiences with service. On one hand, many reviewers praise the polite... See more

Booking process

Customers report positive experiences with the booking process, highlighting a quick, straightforward, and... See more

Staff

Reviewers highlight ambiguous aspects of staff, with many praising polite, knowledgeable, and helpful team... See more

User experience

Users describe positive interactions with user_experience, highlighting a quick, easy, and efficient online... See more

Price

Consumers find price to be very satisfactory, frequently highlighting affordable rates, reasonable costs, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We are an older couple and we had a few issues where we had to take the car back . We received very polite and understanding service . The man on the reception , not sure if he is the manager but he a... See more

Rated 4 out of 5 stars

very straightforward to order and book online. However, I would have preferred to have available calendar to be viewable earlier in the process. Good prices when compared to other local tyre centres

Rated 4 out of 5 stars

Simple clear pricing and great availabilty. Only disappointment was the air con gas repalcement isnt available at my local centre

Rated 5 out of 5 stars

I arrived on speck to have two new front tyres fitted along with tracking etc. Although they were under staffed, they were able to fit the tyres within two hours whilst i went into Hinckley to shop. V... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info


4.4

Excellent

TrustScore 4.5 out of 5

45K reviews

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4.4

All reviews

(44,530)

5,422 reviews in the last 12 months

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Rated 1 out of 5 stars

Had an awful experience with the…

Had an awful experience with the Boston, Lincolnshire branch, it started with a mot booking which got canceled, then the rebooking got messed up with them claiming the systems were down but when I went to pick up my car they said they could do it on a contingency basis, another 2 hours later it had failed for a few bits, so booked the work in with them to do then to retest, including 2 new tyres and tracking to be done, this was a week later! Got a call 30 mins before the retest to say they had done all the work but 1 item couldn't be done, they couldn't replace the fog light bulbs as they didn't know how to get to it!! Told me to find another garage to do it!! On top of that I drove my car away to find the front wheels juddering! Went back again, it's was re aligned and sorted the second time, was told by the manager the bolts sometimes come loose! I had driven less than a mile!! A totally rubbish attitude and service was received, I will never go there again and recommend no one else does either. I have never experienced this kind of lack of professionalism before when dealing with a vehicle. I was planning to take my partners car in for brake pads ect but that will not happen!

August 19, 2026
Unprompted review
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Reply from Formula One Autocentres

Dear Mark, I sincerely apologise for the awful experience you had at our Boston branch. Your feedback about the lack of professionalism and the issues with your car's service is truly concerning, and I appreciate you bringing this to our attention. We strive for customer-centric service and will address these issues with our team to ensure we provide the reliability and quality you deserve. I hope you might consider giving us another chance in the future.

Rated 1 out of 5 stars

I HAVE BEEN MUGGED RIGHT OFF

I’ve just had one of the most frustrating MOT experiences I’ve ever dealt with at Formula One Autocentre Leicester on Abbey Lane. My car failed its MOT for the horn not working and sidelights not working. In principle fair enough if something is broken it should be flagged but I genuinely believe these were deliberately rigged so they could charge me extra simply because I’m a young looking lone female they thought they could get away with it. I agreed to return early the next day 21/08/2026 for the repairs and the free retest they offer within 10 days. Yesterday 20/08/2026 on the date of the original MOT date I told me verbally the sidelights would be fixed for free so I’ll still be double checking this later that they are actually fixed/replaced. Rather than charging me for the horn repair the actual failure ‘horn not working’ they charged me twice for a ‘geometry check including front toe adjustment’ I booked a free wheel alignment check with my MOT and there was no agreement to pay for adjustments let alone two lots. Geometry has absolutely nothing to do with a horn or sidelights and I never authorised any paid alignment work as on the booking it states this was free. I paid (without realising at the time I know that bit was my mistake) for two identical jobs I never asked for and charged over the amount shown on an invoice I never approved!!! and none of this work was even related to the MOT failure at all. There was no explanation no itemised breakdown and no mention of the horn repair anywhere on the invoice. It feels like they used the ‘free alignment check’ purely as an excuse to add paid work without my permission. Based on this experience I wouldn’t trust this branch with even the most basic task and certainly not even checking tyre pressures to be honest.
Charging a customer especially a female for work they never requested is completely unacceptable and doing it twice is even worse plus everything else!!! I reckon they’ve ‘replaced’ the horn and put down something different for one thinking I don’t noticed or even know what it means and two coz they’ve (if it is a different horn system) put a dodgy one in. Would not recommend this centre at all be very careful what you agree to and and check your invoice thoroughly and go to a garage that purley only does MOT’s no other work for incentives to scam!!!! If I don’t get any where I’ll be taking this further for sure. On the original date of my MOT 20/08/2026 they never even gave me a FAIL certificate.

August 20, 2026
Unprompted review
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Reply from Formula One Autocentres

Dear Shannan, I'm truly sorry to hear about your frustrating experience at our Leicester branch. We strive for honesty and reliability in our service, and it seems we fell short this time. I appreciate you bringing these issues to our attention, and I would like to invite you to discuss this further so we can resolve your concerns and restore your trust in us.

Rated 1 out of 5 stars

Awful service at Tamworth - 5.5 hr wait

I attended the Tamworth branch for a simple vehicle tracking process, normally no more than 1hr to complete. But after 2 separate visits and waiting for a total of 5.5hrs, the process still isn’t completed.
The first visit was 2.5hrs of waiting, watching the team do very little, look totally uninterested and openly complaining about how bad it is working for F1 since the take over.
They finished the car, handed it over to me and I drove away. I could tell immediately it wasn’t right, but after waiting for so long, I just wanted to head home. But no, the car’s warning lights came on, the suspension dumped the air and the steering wheel was totally at the wrong angle.
I hobbled back to the branch and asked for them to sort it. You could tell they didn’t want to, but did.
1 hr later, car was handed back to me.
We agreed for me to come back in 2 weeks for a free check
So 2 weeks later we headed back. I told the gents that the geometry still wasn’t right.
After a significant wait again, they took the car into the garage and checked….. the car was rolled off the ramps and I was told it was completed
I checked the geometry report to see some of the markers were still in the red….. one of the mechanics said no problem, we will take it back in and sort
Them that’s when the next round of problems started
Their assistant manager came into the waiting room and started having a moan at me…… why am I telling his mechanics what to do! I told him it wasn’t me and that he needs to speak to his other guy. The ass mgr then went on to complain about the guy doing my tracking, saying his wants to find a way to sack him and that he doesn’t trust him to do the tracking
I politely said, I’m sorry, but that’s not my problem, I just want me car completing. He again repeated he’s not doing it and he doesn’t trust his mechanic. I was not impressed and after waiting now a total of 5.5hrs, requested my car back and said I will be reporting the whole thing to their head office as this level of service was not acceptable.
We then went to get my car and the mechanic came into the waiting room… this time he was complaining about the ass mgr. Totally unacceptable customer service
I made a complaint when I got home to their head office….. I was told I’d get a call or email from their regional manager….and guess what, a week later and still no contact.
So in short, my car still isn’t right, I don’t trust the Tamworth branch anymore and certainly wouldn’t recommend them as a garage.

August 14, 2026
Unprompted review
Formula One Autocentres logo

Reply from Formula One Autocentres

Dear Steve, I sincerely apologise for your experience at our Tamworth branch. Your feedback about the lengthy wait and the lack of customer-centric service is concerning, and I appreciate you bringing it to our attention. We strive for honesty and reliability, and I assure you we will address these issues with our team to improve our service quality. Please feel free to reach out directly so we can resolve this matter and regain your trust.

Rated 1 out of 5 stars

Booked my car in for brake pads and…

Booked my car in for brake pads and discs to be replaced and gave them 1 months notice. Turned up on the agreed day for the work to be done but unfortunately this company hadn't even ordered the parts. Totally unacceptable service, hence didn't have work done and cancelled work. This was the Stevenage Boulton Road Branch.

August 21, 2026
Unprompted review
Formula One Autocentres logo

Reply from Formula One Autocentres

Dear Stuart, I'm truly sorry to hear about your experience with our Stevenage Boulton Road Branch. It is unacceptable that the parts were not ordered despite your advance notice, and I understand how frustrating this must have been for you. Thank you for bringing this to our attention; we are committed to improving our customer-centric service and ensuring reliability in the future. We hope to have the opportunity to serve you better next time.

Rated 2 out of 5 stars

Untrustworthy

Has two tyres fitted with wheel alignment. Job was very poor, wheel cap not fitted correctly and steering wheel was way off centre. It was corrected when I returned to show them the issue, however I was attempted an upsell for brake pads and disks which were more expensive than the main dealer. Of course, they were absolutely fine and no extra work needed whatsoever, main dealer had just carried out an MOT and no advisories given for brakes....Very unprofessional, and untrustworthy.

October 16, 2025
Unprompted review
Formula One Autocentres logo

Reply from Formula One Autocentres

Dear Alan, thank you for sharing your experience with us. I'm sorry to hear that the wheel alignment and fitting of the wheel cap did not meet our usual standards of quality and reliability. We appreciate your feedback and will address these issues with our team to ensure we provide the trustworthy service you deserve. We hope to have the opportunity to serve you better in the future.

Rated 5 out of 5 stars

Big shout out to Ethan & Mo

Big shout out to Ethan & Mo at the Walkden branch who diagnosed what was wrong with my car in next to no time and saved me the 60 mile round trip to the garage where I purchased it from. Thanks guys.

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Very competitive on pricing

Very competitive on pricing. I just rang up, booked a time slot, turned up and didn't have to wait at all.
The staff were friendly and very efficient. They also gave me a report on my tyres and brakes/brake discs.

August 21, 2026
Unprompted review

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