Formula One Autocentres Reviews 

44,457
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 5,505 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the online booking system is simple, fast, and very straightforward to use for scheduling appointments. Customers also appreciate the competitive prices offered across local centers alongside the friendly and professional assistance provided by the team. Some reviewers were not happy with waiting times and instances of unhelpful service encountered at certain locations. Consumers mentioned experiencing long delays upon arrival, occasionally feeling ignored by staff or being turned away when asking for immediate assistance. A few individuals also noted that getting problems resolved efficiently during busy periods proved quite challenging.

What people talk about most

Service

Customers consistently note ambiguous experiences with service. On one hand, many reviewers praise the polite... See more

Booking process

Customers report positive experiences with the booking process, highlighting a quick, straightforward, and... See more

Staff

Reviewers highlight ambiguous aspects of staff, with many praising polite, knowledgeable, and helpful team... See more

User experience

Users describe positive interactions with user_experience, highlighting a quick, easy, and efficient online... See more

Price

Consumers find price to be very satisfactory, frequently highlighting affordable rates, reasonable costs, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We are an older couple and we had a few issues where we had to take the car back . We received very polite and understanding service . The man on the reception , not sure if he is the manager but he a... See more

Rated 4 out of 5 stars

very straightforward to order and book online. However, I would have preferred to have available calendar to be viewable earlier in the process. Good prices when compared to other local tyre centres

Rated 4 out of 5 stars

Simple clear pricing and great availabilty. Only disappointment was the air con gas repalcement isnt available at my local centre

Rated 5 out of 5 stars

I arrived on speck to have two new front tyres fitted along with tracking etc. Although they were under staffed, they were able to fit the tyres within two hours whilst i went into Hinckley to shop. V... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info


4.4

Excellent

TrustScore 4.5 out of 5

44K reviews

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4.4

All reviews

(44,457)

5,365 reviews in the last 12 months

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Rated 5 out of 5 stars

Formula One Autocentre Carmarthen

Matt and Luke were absolutely fantastic from start to finish. Their friendliness and professionalism made the whole experience stress‑free, and their customer care is genuinely second to none. They took the time to explain everything clearly, kept me updated throughout, and made sure I felt fully supported with my car issues.

It’s rare to find a team who combine great technical knowledge with such genuine kindness and customer focus, but Matt and Luke do exactly that. I left feeling confident, reassured, and really valued as a customer.

Highly recommended – brilliant service, brilliant people. Matt & Luke at Formula One Autocentre Carmarthen

August 14, 2026
Unprompted review
Rated 1 out of 5 stars

Would never recommend Formular One…

Would never recommend Formular One Chatham, was told wrong information that cost me more money and they just fobbed it off!!

Avoid at all costs!

Replying to formular1 I have reached out to Careline who also fobbed me off !

August 4, 2026
Unprompted review
Formula One Autocentres logo

Reply from Formula One Autocentres

Dear Shelley, I'm truly sorry to hear about your experience with us at Formular One Chatham. We strive for honesty and reliability in our service, and it's disappointing to learn we fell short. Thank you for sharing your feedback, and I invite you to reach out to us directly so we can address your concerns and improve our customer-centric approach.

Rated 1 out of 5 stars

Awful experience

One of the most poorest advertisements for any business I’ve ever witnessed. Was pre booked a time for 2 tyres to be fitted. Total time waiting, 2 hours.

Were at least 6 staff in the fitting area, just shouting swearing, throwing tyres at each other and generally messing about.

Heard the phone ring 3 times and be ignored, the staff just shouted “phone” at each other. In the 2 hours I was there I saw a total of 6 tyres fitted on 2 cars, the other person had been there 1 hour before me, and he said if it was his business he’d sack them all.

They were like school kids when a teacher had left the classroom. Had to trust them to put 2 tyres on my car when in reality I wouldn’t trust them to blow up a balloon. Have previously used this branch a few times but never ever again.

August 14, 2026
Unprompted review
Formula One Autocentres logo

Reply from Formula One Autocentres

Dear Mr Pearce, I’m truly sorry to hear about your experience with us. Your feedback about the service and atmosphere during your visit is concerning and not reflective of our customer-centric values. We appreciate you bringing this to our attention, and we will address these issues with our team to ensure a more reliable and trustworthy service in the future. We hope you might consider giving us another chance to provide the quality service you deserve.

Rated 1 out of 5 stars

If I could give zero stars I would…

If I could give zero stars I would have. What an absolute shower this company is. Booked an appointment for 1.45for two tyres £276 for the pair, I arrived at 1.30 and was told it won’t be long but they would not be able to do the alignment check due to a car on the ramp and I would need to go back another day.So I went for a walk in Hinckley and got back at 2.15 and I thought the car was done. I sat in reception till 2.25 , I asked if the car was done and the exhaust man said he didn’t know so another guy who was also there went to enquire. He came back and said they were going to do it now. I was absolutely fuming been there an hour another even touched the car at which point I said refund my credit card I will go elsewhere. I left there at 2.45 a complete joke.

August 14, 2026
Unprompted review
Formula One Autocentres logo

Reply from Formula One Autocentres

Dear Customer , I'm truly sorry to hear about your experience with us. It’s clear we fell short of providing the reliable service you expected, and I apologise for the delays and the inconvenience caused. Thank you for sharing your feedback; we are committed to improving our customer-centric approach and would appreciate the opportunity to regain your trust in the future.

Rated 5 out of 5 stars

Excellent service throughout

Shaun and co recently dealt with works required on my daughter's Mini cooper, my van and my jaguar xj8.
Once again , all done with a courteous professional manner.
Shaun is a proper gentleman and very knowledgeable. I'll be back for sure.
David , Cambridge

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

The best cost less Formula One…

Have been with Formula one about eighteen months, Recieved an M.O.T. and full service on the twelve of August. they surpass themselves they treat you like royality and my vehicle. Five star Service & 100% many thank you's Mike Southend

August 12, 2026
Unprompted review

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