Bestilte en refurbished MacBook til en god pris…fin mac og alt i orden…tryg handel, da man har 3 ugers returret.
Company replied
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See what reviewers are saying
It’s great that there’s still one physical computer store at the capital area of Copenhagen left that is also open in the weekends! Got a much needed part for my new PC build during the weekend. Price... See more
Company replied
Just before the holidays. •Great price. •packaging on point •Build quality 100% •cable management • fan orientations •in package guides and links to “how to” Only drawback was... See more
Company replied
Top handling of warranty claims. Determined that my claim was outside of warranty (rightly so, it had rained in my machine), but fixed the issue at cost. No delays, overcharging, or needless replac... See more
Company replied
Company details
Written by the company
Føniks Computer har solgt computere og elektronikprodukter siden september 1997. Vi har et stort lager og eget værksted til service og samling af vores egne stationære PC'er. Ud over webshoppen har vi et pickup-point i Tilst lige uden for Aarhus. Det betyder, at du har mulighed for selv at afhente din vare få timer efter bestilling eller selv aflevere dit produkt til service.
Contact info
Anelystparken 33B, 8381, Tilst, Denmark
- 70606064
- trustpilot@fcomputer.dk
- www.fcomputer.dk
4.4
Excellent
19K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order,very fast delivering
Easy to order,very fast delivering, cheapest prise (at least what I was ordering).
March 19, 2023
Reply from Føniks Computer
Hi Aurelija
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
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God komminikation og lynhurtig levering
March 21, 2023
Unprompted review
Reply from Føniks Computer
Hej Ib
Tak for den flotte anmeldelse og forhåbentlig snart på gensyn :)
Mvh. Daniel, Føniks Computer.
Definitely recommend the store.
The price was very competitive and the order earlier than expected and also arrived in a neat packing and the quality is extremely good.
March 15, 2023
Reply from Føniks Computer
Hi Jeevan
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
God pris of ekstraordinær hurtig…
God pris of ekstraordinær hurtig levering. Tusind tak!
March 2, 2023
Reply from Føniks Computer
Hej Ionut
Tak for den flotte anmeldelse og forhåbentlig snart på gensyn :)
Mvh. Daniel, Føniks Computer.
Great that they still have physical store in Copenhagen
It’s great that there’s still one physical computer store at the capital area of Copenhagen left that is also open in the weekends! Got a much needed part for my new PC build during the weekend. Price wise the part was without any exaggeration twice as expensive compared to online stores. I think you can get away with somewhat higher prices compared to online competitors but 2x is a bit steep.
March 3, 2023
Reply from Føniks Computer
Hi Petri
Thank you for the feedback.
Happy that you're satisfied with the service and availability.
Best regards, Daniel, Føniks Computer.
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Relevant rådgivning ifht at kunden ikke…
Relevant rådgivning ifht at kunden ikke er native digital😉
February 28, 2023
Reply from Føniks Computer
Hej Uffe
Tak for de 4 stjerner her på Trustpilot :)
Jeg vil gerne høre din feedback på dan@fcomputer.dk for hvordan vi kan forbedrer os og gøre os fortjente til den sidste stjerne ved dit næste besøg.
Rigtig god dag :)
Mvh. Daniel, Føniks Computer.
Super service
February 17, 2023
Reply from Føniks Computer
Hej Kim
Tak for de 5 stjerner her på Trustpilot :)
Mvh. Daniel, Føniks Computer.
12 days passed and my order its not…
12 days passed and my order its not dispatched. Well done !
ID: 721738
Update:
I'm sorry to say but whenever I try to track the parcel on PostNord I get the same message that they have received information about a package being prepared and that the tracking info will be updated when the package is HANDED OVER to them, meaning they haven't received the package yet , which is why I haven't got it.
I think it's misleading of you to write on trust pilot that it's been delivered, it seems like it's a way for you to avoid bad reviews.
I'm still missing my package!
Virkelig dårlig service!
February 16, 2023
Unprompted review
Reply from Føniks Computer
Hi Sergiu
Sadly i cannot check your order as you haven't informed us of any reference.
Some products have a longer leadtime and on a few occassions an order can be delayed but without any reference I cannot check this.
Thank you for updating with reference. You ordered it on sunday the fifth. You were informed with 4-8 workdays on estimated deliverytime. After seven days the order was shipped and have been delivered.
Best regards, Daniel, Føniks Computer.
Reply from Føniks Computer
Hej Susan.
Tak for de 5 stjerner her på Trustpilot :)
Mvh. Daniel, Føniks Computer.
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Reply from Føniks Computer
Hi Isak.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
Reply from Føniks Computer
Hi Patara.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
The delivery was fast!
January 1, 2023
Reply from Føniks Computer
Hi Thanasis.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
Reply from Føniks Computer
Hi Jean.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
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Very good service and quality of items
Very good service and quality of items, fast delievery.
December 12, 2022
Reply from Føniks Computer
Hi Davi.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
Very good service
December 8, 2022
Reply from Føniks Computer
Hi Silviu.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
Reliable
Reliable, sending product extremely fast, clean and easy way to order. Congratulations!!!
November 27, 2022
Reply from Føniks Computer
Hi Dumitru,
Thank you for the kind words. We're happy that we provided a good experience and service to match :)
Have a great day.
Best regards, Daniel, Føniks Computer.
The pc you sent is very nicely…
The pc you sent is very nicely packaged. I contacted your employees via chat to purchase the product. and they were very helpful. I am very satisfied. thank you very much
November 15, 2022
Reply from Føniks Computer
Hi Tuncher.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
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Reply from Føniks Computer
Hej Nicolaj.
Tak for den flotte anmeldelse og forhåbentlig snart på gensyn :)
Mvh. Daniel, Føniks Computer.
Nice Products and Amazing fast…
Nice Products and Amazing fast delivery. Order arrived within 2 days. :)
November 1, 2022
Reply from Føniks Computer
Hi Varun,
Thank you for the nice words. We would very much like to hear what could be done to achieve the last star on your next visit :) You are more than welcome to write your feedback directly to me at dan@fcomputer.dk :)
Have a great day.
Best regards, Daniel, Føniks Computer.
Reply from Føniks Computer
Hi Iacob.
Thank you for your kind words and the 5 stars :)
Have a great day.
Best regards. Daniel, Føniks Computer.
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